Customer reviews from otterbox.com
OtterBox - Otter Box Defender Pro Drop with 4X Tested Multi & Layer Defense Case For Samsung Galaxy S23+ - Black
Average customer rating
4.6
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
75
4 Stars
15
3 Stars
4
2 Stars
2
1 Star
3
91%of customers recommend this product.
(
62 out of
68)
Customer Reviews for OtterBox - Otter Box Defender Pro Drop with 4X Tested Multi & Layer Defense Case For Samsung Galaxy S23+ - Black
Posted by: VnSC
Verified Purchase:Yes
Love the protection otterbox gives, not a fan of the charging flap & that you cant use wireless charging through case.
Response from otterbox.comBy OtterBox, Customer Service Support, May 31, 2023
Hey there! While we are thrilled to hear that you are pumped about the protection that our Defender Series Pro case offers, however, we are sorry to hear that you are not pumped about the charging port cover. You should be able to use wireless charging with this case, but you will need to remove the Holster to allow the device to charge!
We greatly appreciate all of this feedback, and we will be sure to pass it along to the correct teams. In the meantime, if there is anything else that we can do, give us a call at 1-855-688-7269 and we would be happy to help.
Cheers,
OtterBox Customer Service
We greatly appreciate all of this feedback, and we will be sure to pass it along to the correct teams. In the meantime, if there is anything else that we can do, give us a call at 1-855-688-7269 and we would be happy to help.
Cheers,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Posted by: DP12b
Verified Purchase:Yes
Expensive, and no military/ first responder discount
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Case now easier to hold
on February 21, 2023
Posted by: ultra63
I appreciate that the case is grippier than previous Otterbox cases . It would be nice if instructions were included on how to install the case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Disappointed no space between caselip and screen.
on March 3, 2023
Posted by: JaPe
Verified Purchase:Yes
There is really no protection for the screen. Thin
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 7, 2023
Hey there! Thanks so much for taking the time to share your thoughts on the Defender Series Pro case for your Galaxy S23+ with us. We crafted this case with raised edges around the screen and camera to assist with drop protection, but we apologize if you didn't find it sufficient. We'll be sure to shoot this feedback up the ladder for you though. If you're looking for some additional protection for your device, we'd recommend pairing this case with one of our trusted screen protectors. Please feel free to give our CS team a ring at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Jon 11
Verified Purchase:Yes
Nice ,but could of been cheaper in price,i used them for years.
Written by a customer while visiting otterbox.com
Posted by: AL F
Verified Purchase:Yes
Best phone protector on the market IMHO! I've dropped phones from ladders and the phone stays intact!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: David S
Verified Purchase:Yes
Works well. Good fit. Feels solid. A credit to the name Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mikey
Verified Purchase:Yes
Several years ago I purchased a defender series case for my Galaxy S7, still works and still looks good. And I've done the same for my Galaxy S23 plus the defender series pro case, they work.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com