Customer reviews from crock-pot.com
Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Sphinx Pink
Average customer rating
4.7
(2,089 Reviews)
Rating breakdown 2,089 reviews
5 Stars
1,702
4 Stars
260
3 Stars
65
2 Stars
28
1 Star
34
96%of customers recommend this product.
(
1,821 out of
1,898)
Customer Reviews for Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Sphinx Pink
Customer Rating
1
Poor functionality
on February 4, 2025
Posted by: 1223
from Ohio
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
I got this for Christmas, I got to use it 3 times before the lid got so stuck, it ripped all the wiring apart under the warming section, breaking the wires
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, February 6, 2025
Hi,
Thank you for reaching out to Crock-Pot. We understand the difficulties you’ve encountered and recommend submitting a warranty claim through our official website by filling out the Warranty Form.
If you need further assistance, you can contact us via Messenger or at 1-800-323-9519. Our team is available Monday through Friday, 9 AM to 5 PM Eastern Time. We’re committed to addressing any concerns you may have.
Best regards,
- Crock-Pot Customer Care
Thank you for reaching out to Crock-Pot. We understand the difficulties you’ve encountered and recommend submitting a warranty claim through our official website by filling out the Warranty Form.
If you need further assistance, you can contact us via Messenger or at 1-800-323-9519. Our team is available Monday through Friday, 9 AM to 5 PM Eastern Time. We’re committed to addressing any concerns you may have.
Best regards,
- Crock-Pot Customer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
Perfect for my lunches - no cross contamination i!
on February 5, 2025
Posted by: Me23kidz
As celiac who use shared cooking devices at work this is perfect for have a good lunch with zero chance of cross contamination! And I love the portion size as well. Just right for me. Best lunch item I’ve had ever! I only wished it had a cord to also use in the car as well as I do sometimes drive all day for work. Super easy to clean too.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Stopped Working
on February 6, 2025
Posted by: Carla99
After owning for one week, the Crock-Pot Lunch Crock Food Warmer will not heat up. I am disappointed with my purchase.
Response from crock-pot.comBy Customer Care, February 6, 2025
Hello Carla!
Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations and stopped working!
We use all the feedback we receive to continually improve on everything we do.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations and stopped working!
We use all the feedback we receive to continually improve on everything we do.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
Best purchase for the blue collar worker!
on February 10, 2025
Posted by: Mijapow
from Concord, NH
Gender:Male
Frequency of use:Monthly
Length of ownership:1 year or longer
I've had mine for 10+ years now, this thing is amazing! I work outside all winter long and this little crockpot has made my winters on the tower not only bearable but enjoyable. Nothing is better than hot lunch on a cold day!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
Whole base spun and broke it
on February 18, 2025
Posted by: Boby1
I was really happy with my lunch crock until it broke. I had spaghetti inside and the dried sauce made the lid pretty tight to screw off. This is one of the new ones with the screw on lids, not the old ones with the press fit lid. The lid was so tight that it started turning the entire heating element base inside the outer shell. Now the power indicator doesnt light up and the bottom heating element doesnt get hot. If it continues to spin, itll probably break the remaining connections too and it just wont heat at all. Im exchanging it and hoping this is a one time thing, otherwise thats a definite design flaw considering theres an anti rotation pin on the heating base to prevent the food insert from spinning. Doesnt do much if the whole thing including the pin spins instead! Pretty disappointed because its great when working correctly.
Response from crock-pot.comBy Customer Care, February 21, 2025
Hello,
Thank you for sharing your experience with us. We’re sorry to hear about the issue you encountered with your Lunch Crock. We appreciate your detailed feedback regarding the lid and heating element. We're glad to hear you're exchanging it, we will forward your feedback to our product team for review.
If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. We look forward to assisting you!
Thank You,
Crockpot Consumer Care.
Thank you for sharing your experience with us. We’re sorry to hear about the issue you encountered with your Lunch Crock. We appreciate your detailed feedback regarding the lid and heating element. We're glad to hear you're exchanging it, we will forward your feedback to our product team for review.
If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. We look forward to assisting you!
Thank You,
Crockpot Consumer Care.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Cute lunch warmer and very convenient
on March 4, 2025
Posted by: ngoct54_4591
I have been using this Crock pot lunch Crock food warmer for years and I highly recommend it to everyone. Its super durable and easy to use. The design is great and easy to clean. It warms up the food perfectly and quickly. So convenient
Written by a customer while visiting influenster.com
Customer Rating
4
Great warmer
on March 13, 2025
Posted by: Marie70
Gender:Female
Frequency of use:Yearly
Length of ownership:1 week
I was gifted this. It's great. I just wish there were more containers to change out as it would help with meal prep.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Separate Inserts Please
on April 8, 2025
Posted by: Hangry
Love the product but want to be able to purchase more inserts to meal prep.
Written by a customer while visiting crock-pot.com