Customer reviews from calphalon.com
Calphalon - Premier 11-Piece Set - Stainless Steel
Average customer rating
3.9
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
30
4 Stars
5
3 Stars
4
2 Stars
3
1 Star
9
70%of customers recommend this product.
(
26 out of
37)
Customer Reviews for Calphalon - Premier 11-Piece Set - Stainless Steel
Customer Rating
5
Excellent overall!
on February 22, 2022
Posted by: theANDROIDERx
from North Kingstown RI
Gender:Male
I have used these for about 6 months now and they are by far my favorite. They cook just as good as my older All-Clad pans, but the brushed metal means I don't have to worry about scratching or how shiny they are! Be forewarned, and knowledgeable about the fact that these are stainless steel, not non-stick. If you don't know how to properly cook with stainless steel, like ALL restaurants use, then look at non-stick pans instead. These pans do build up marks and char on them but a very easy and simple mash with Bar Keepers Friend brings them right back to looking brand new again! Do your research and be knowledgeable!
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
4
Mixed feelings
on February 7, 2022
Posted by: France
Gender:Female
Bought for ourselves for Christmas. Beautiful appearance. I will never cook ground turkey in the skillet again- is taking days to get it cleaned after normal use. If we have a lifetime of everything sticking I am going to be very upset!!
Written by a customer while visiting calphalon.com
Customer Rating
1
Horrible pans
on February 6, 2022
Posted by: Anonymous
from Grand Rapids, MI
Gender:Female
We got these pans as a wedding gift and they are honestly the worst pans we have ever used. They aren’t even a year old and everything has always stuck to them. It doesn’t matter what you make it in, the food will stick even with use of butter or olive oil. They look tarnished and old after one use. These are the biggest waste of money. Pans that cost way less are way better than these.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, February 10, 2022
Hi Consumer! Thank you for providing us with your review. We are truly sorry to hear that our Calphalon Premier™ Stainless Steel 11-Piece Set failed to meet your expectations, but we really appreciate you bringing this issue to our attention. To ensure our products last longer and to help keep them in excellent condition, we provide use and care instructions specific to different collections. Please be informed that stainless steel is not nonstick, and food will tend to stick to it. The cookware will release the food if used correctly. First, any food that has been refrigerated needs to be taken out at least 5 -10 minutes prior to cooking to allow food to warm slightly. Placing cold food in a hot pan will cause it to stick. After the food has warmed slightly, preheat the pan for about a minute to a minute and a half, or until the pan is hot. Once it is hot, lightly coat the pan with butter or oil, and let that heat for a few seconds to one minute. Once the oil reaches the proper temperature, place the food in the pan. Since the pans are stainless steel, we recommend using metal utensils. If none of this helps and if you feel that your cookware is defective, we recommend having it replaced
Please be informed that an email update has been sent to you regarding this concern. We will wait to hear from you, and we look forward to discussing this with you further. Have a great day!
Please be informed that an email update has been sent to you regarding this concern. We will wait to hear from you, and we look forward to discussing this with you further. Have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
4
Great pans, however...
on February 1, 2022
Posted by: MatthewC
from Raleigh, NC
Gender:Male
I really like the pans. The only issue that I have found is that the handles on the lids get very hot when in use. The older set of Calphalon pans that these replaced had rubber on the pan handles that prevented them from getting to hot.
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
3
Not the quality I had hoped for
on January 16, 2022
Posted by: Betsy27
from Rhode Island
Gender:Female
Over the course of a year I researched cookware, to replace my old Calphalon non-stick set that didn’t seem healthy to use anymore because of erosion of the surface. I finally decided on the Calphalon Premier set after reading many good reviews on it. I’m a bit disappointed. They don’t have the smooth interior of my mom’s old stainless steel pans which always cleaned up beautifully. The sauté pan and the stock pot, which get the most use, have discolorations and areas that are not smooth. I’ve gone to using stainless steel to get the pans clean. Should I have opted for the signature series, or selected another brand? I just expected that a high polish surface would be a standard of good stainless steel cookware.
The handles stay nice and cool which is great. I wish there was a way to have the covers stay cool too.
I was also disappointed that they was no literature in the box. Any basic info was on the box. Kind of hard to keep at hand! There was no real description of the warranty or contact information, which I expect from a quality company. I just expected more.
The handles stay nice and cool which is great. I wish there was a way to have the covers stay cool too.
I was also disappointed that they was no literature in the box. Any basic info was on the box. Kind of hard to keep at hand! There was no real description of the warranty or contact information, which I expect from a quality company. I just expected more.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, January 17, 2022
Hi! Thank you for purchasing the Calphalon Premier™ Stainless Steel 11-Piece Set and for leaving us a review. We thank you for taking the time to provide us with your feedback. We're truly sorry to hear that our cookware did not meet your expectations. This is not the kind of experience we want you to have.
Please be informed that Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions We're glad to inform you that your cookware has a lifetime warranty. With this, we have contacted you via email so that we can have this resolved and make things right. We will wait to hear from you and we look forward to discussing this with you further. Have a great day!
Please be informed that Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions We're glad to inform you that your cookware has a lifetime warranty. With this, we have contacted you via email so that we can have this resolved and make things right. We will wait to hear from you and we look forward to discussing this with you further. Have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
1
Great for decoration, I guess
on December 31, 2021
Posted by: RGarcia
from El Paso
Gender:Male
These pans will be ruined after the first piece of bacon. Tried to use a small amount of oil to fry an egg in another pan, now it has a yellow stain. With any luck I’ll be able to boil some water without any consequence. Save your money, you’d have better luck throwing your stove out and being a microwave chef than trying to get acceptable results out of this cookware. Very disappointing, I’ve been cooking at home for years and find great joy in doing so but the prospect of having to use these turns cooking into something to be labored through instead of enjoyed.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, January 3, 2022
Hi RGarcia! Thank you for providing us with your review. We are truly sorry to hear that our Set failed to meet your expectations, but we really appreciate you bringing this issue to our attention. To ensure our products last longer and to help keep them in excellent condition, we provide use and care instructions specific to different collections. Please be informed that stainless steel is not nonstick, and food will tend to stick to them. The cookware will release the food if used correctly. First, any food that has been refrigerated needs to be taken out at least 5 -10 minutes prior to cooking to allow food to warm slightly. Placing cold food in a hot pan will cause it to stick. After the food has warmed slightly, preheat the pan for about a minute to a minute and a half, or until the pan is hot. Once it is hot, lightly coat the pan with butter or oil, and let that heat for a few seconds to one minute. Once the oil reaches the proper temperature, place the food in the pan. Because the pans are stainless steel, we recommend using metal utensils. If none of these helps and if you feel that your cookware is defective, we recommend to have it replaced. Hope this information helps. Have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
2
One lid the top outer ring is not stable like the
on December 25, 2021
Posted by: dtusia
from Austin Texas
Gender:Male
I bought this for my girlfriend for Christmas she opened today and it appears one of the lids the metal ring is not stable like all the others. Doesn’t see right. Has quality gone downhill
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, December 28, 2021
Hi Dtusia! Thank you for purchasing the Calphalon Premier Stainless Steel 11-Piece Set, and for leaving us a review. We're sorry to hear that the lid is not stable. We understand your frustration with the issue you are encountering and we would love to look into this for you. We would like to work closely with you so we can come up with the best solution. With this, we have contacted you via email so that we can have this resolved and make things right. Thank you and have a great day!
Written by a customer while visiting calphalon.com
Posted by: Quinshab
from Great Falls, MT
Gender:Female
Verified Purchase:Yes
I love cooking with this set. Everything cooks evenly and cleanup is incredibly easy.
I would recommend this to a friend!
Written by a customer while visiting calphalon.com