Customer reviews from calphalon.com
Calphalon - Premier 11-Piece Set - Stainless Steel
Average customer rating
3.9
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
30
4 Stars
5
3 Stars
4
2 Stars
3
1 Star
9
70%of customers recommend this product.
(
26 out of
37)
Customer Reviews for Calphalon - Premier 11-Piece Set - Stainless Steel
Customer Rating
3
My 1.6 sauce pan is leaking
on June 20, 2022
Posted by: Sharonann
from Rhode Island
Gender:Female
I was making humming bird food which consists of water and sugar. The pan was not full but it seemed like it was boiling over, but it was not. then I realized the handle was loose where it attaches to the pot and sugar water was dripping out all over my stove near the handle. What a mess on my gas stove. I loved my pots & pans until this happened. Is there a way to tighten the handle??
Response from calphalon.comBy Calphalon, June 21, 2022
Hi Sharonann. Thank you for purchasing the Calphalon Premier™ Stainless Steel 11-Piece Set and for leaving a review. We're sorry to hear that your pan leaked. We do appreciate you for informing us about this. There are many causes why pan leaks. Please know that Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions. We're glad to inform you that this set is covered by a limited lifetime warranty. With this, we have contacted you via email so that we can have this resolved and make things right. We will wait to hear from you and we look forward to discussing this with you further. Thank you and have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
5
Used correctly they are impressive cookware!!
on April 3, 2023
Posted by: Janza
from Pittsburgh Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] First off make sure you research how to cook properly in this type of cookware. This cookware will get marks and slight staining from use just like professional kitchens experience their secret to clean up is a quick scrub with Bar Keepers Friend!!!
Calphalon triclad Premier Stainless Steel Cookware is a top-of-the-line cookware set that is perfect for any home cook. The set features a 3-layer metal construction that distributes heat evenly, so you can brown, sear, and sauté with consistency and confidence. The stainless steel finish is dishwasher-safe for easy cleanup, and oven-safe up to 450 degrees F.
Here are some of the things that I like about Calphalon triclad Premier Stainless Steel Cookware:
Even heating: The 3-layer metal construction ensures that heat is distributed evenly throughout the pan, so your food cooks evenly and doesn't stick.
Durability: The cookware is made from high-quality materials and is built to last.
Easy to clean: The stainless steel finish is dishwasher-safe, so cleanup is a breeze.
Versatile: The cookware can be used on all stovetops, including gas, electric, and induction. It is also oven-safe up to 450 degrees F.
Beautiful design: The cookware has a sleek, modern design that will look great in any kitchen.
Overall, I highly recommend Calphalon triclad Premier Stainless Steel Cookware to anyone looking for a high-quality, durable, and versatile cookware set. It is a great investment that will last for years to come.
Durability: The cookware is made from high-quality materials and is built to last.
Easy to clean: The stainless steel finish is dishwasher-safe, so cleanup is a breeze.
Versatile: The cookware can be used on all stovetops, including gas, electric, and induction. It is also oven-safe up to 450 degrees F.
Beautiful design: The cookware has a sleek, modern design that will look great in any kitchen.
Overall, I highly recommend Calphalon triclad Premier Stainless Steel Cookware to anyone looking for a high-quality, durable, and versatile cookware set. It is a great investment that will last for years to come.
Written by a customer while visiting calphalon.com
Customer Rating
2
Not scratch-resistant
on November 7, 2022
Posted by: Melanie727
from Chicago
Gender:Female
I bought this set because I wanted a stainless steel set. I previously had a Teflon Calphalon set so I'm used to only using wooden spoons or rubber/silicone utensils to cook. Even though this set came in a box advertising metal utensil scratch-resistant, there seems to be these random scratch marks appearing on my pans. Again, I've only used non-metal utensils to cook in them. Why is this happening?
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon- Consumer Care, Calphalon- Consumer Service Department, November 8, 2022
Hi, Melanie! Thank you for leaving a review regarding your Calphalon Premier™ Stainless Steel 11-Piece Set. We're sorry to know that the item did not work according to how you expected it. We appreciate you letting us know about the issue you've encountered. This is not what we want our consumers to experience. Please know that we take our consumers' concerns very seriously, and we carefully review every warranty case.
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We would like to work with you to make sure your concern is completely resolved. For us to assist you further, you may reach out to us using this contact form: https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and have a great day!
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We would like to work with you to make sure your concern is completely resolved. For us to assist you further, you may reach out to us using this contact form: https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
1
Great for decoration, I guess
on December 31, 2021
Posted by: RGarcia
from El Paso
Gender:Male
These pans will be ruined after the first piece of bacon. Tried to use a small amount of oil to fry an egg in another pan, now it has a yellow stain. With any luck I’ll be able to boil some water without any consequence. Save your money, you’d have better luck throwing your stove out and being a microwave chef than trying to get acceptable results out of this cookware. Very disappointing, I’ve been cooking at home for years and find great joy in doing so but the prospect of having to use these turns cooking into something to be labored through instead of enjoyed.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, January 3, 2022
Hi RGarcia! Thank you for providing us with your review. We are truly sorry to hear that our Set failed to meet your expectations, but we really appreciate you bringing this issue to our attention. To ensure our products last longer and to help keep them in excellent condition, we provide use and care instructions specific to different collections. Please be informed that stainless steel is not nonstick, and food will tend to stick to them. The cookware will release the food if used correctly. First, any food that has been refrigerated needs to be taken out at least 5 -10 minutes prior to cooking to allow food to warm slightly. Placing cold food in a hot pan will cause it to stick. After the food has warmed slightly, preheat the pan for about a minute to a minute and a half, or until the pan is hot. Once it is hot, lightly coat the pan with butter or oil, and let that heat for a few seconds to one minute. Once the oil reaches the proper temperature, place the food in the pan. Because the pans are stainless steel, we recommend using metal utensils. If none of these helps and if you feel that your cookware is defective, we recommend to have it replaced. Hope this information helps. Have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
1
Horrible pans
on February 6, 2022
Posted by: Anonymous
from Grand Rapids, MI
Gender:Female
We got these pans as a wedding gift and they are honestly the worst pans we have ever used. They aren’t even a year old and everything has always stuck to them. It doesn’t matter what you make it in, the food will stick even with use of butter or olive oil. They look tarnished and old after one use. These are the biggest waste of money. Pans that cost way less are way better than these.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, February 10, 2022
Hi Consumer! Thank you for providing us with your review. We are truly sorry to hear that our Calphalon Premier™ Stainless Steel 11-Piece Set failed to meet your expectations, but we really appreciate you bringing this issue to our attention. To ensure our products last longer and to help keep them in excellent condition, we provide use and care instructions specific to different collections. Please be informed that stainless steel is not nonstick, and food will tend to stick to it. The cookware will release the food if used correctly. First, any food that has been refrigerated needs to be taken out at least 5 -10 minutes prior to cooking to allow food to warm slightly. Placing cold food in a hot pan will cause it to stick. After the food has warmed slightly, preheat the pan for about a minute to a minute and a half, or until the pan is hot. Once it is hot, lightly coat the pan with butter or oil, and let that heat for a few seconds to one minute. Once the oil reaches the proper temperature, place the food in the pan. Since the pans are stainless steel, we recommend using metal utensils. If none of this helps and if you feel that your cookware is defective, we recommend having it replaced
Please be informed that an email update has been sent to you regarding this concern. We will wait to hear from you, and we look forward to discussing this with you further. Have a great day!
Please be informed that an email update has been sent to you regarding this concern. We will wait to hear from you, and we look forward to discussing this with you further. Have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
1
Great looks but food sticks the pans
on December 27, 2020
Posted by: koda123
from Del Río, TX
Gender:Female
We bought these this month and I’m not happy with them at all. The food sticks to the pans. Especially eggs. I followed the instructions and still didn’t work
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, January 12, 2021
Thank you for your feedback and comment about your product. Here in Calphalon, we value your opinions and rest assured we will take into consideration any information and feedback that you have for us so that we could better assist you and provide you the best service.
We understand that you have a quality concern about your Calphalon Premier™ Stainless Steel 11-Piece Set. For us to further assist you with your concern, we do recommend that you contact our Consumer Care team. You can reach them at 800-809-PANS (7267) Monday - Friday 9am to 5pm ET. You can also send them an email by going to the Calphalon website.
We understand that you have a quality concern about your Calphalon Premier™ Stainless Steel 11-Piece Set. For us to further assist you with your concern, we do recommend that you contact our Consumer Care team. You can reach them at 800-809-PANS (7267) Monday - Friday 9am to 5pm ET. You can also send them an email by going to the Calphalon website.
Written by a customer while visiting calphalon.com
Posted by: Traceym
from Texas
Gender:Female
Verified Purchase:Yes
Bought them not even a month ago and my food is already sticking to the pan.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon- Consumer Care, Calphalon- Consumer Service Department, December 7, 2022
Hi, Tracey! Thank you for leaving a review regarding your Calphalon Premier™ Stainless Steel 11-Piece Set. We're sorry to know that the product is sticking when you're cooking. We appreciate you letting us know about the issue you've encountered. This is not what we want our consumers to experience. Please know that we take our consumers' concerns very seriously.
Please know that stainless steel doesn't have a nonstick coating that prevents food from sticking. For better cooking results, preheat the pan using the setting you intend to use when cooking, before adding butter or oil. We recommend not using aerosol cooking sprays, as they contain a chemical propellant that is difficult to remove. Instead, use an oil mister with olive or vegetable oil, or dab a bit of oil on a paper towel and carefully wipe the interior of the pan. After cooking, allow the pans to cool completely before washing.
We would like to work with you to make sure your concern is completely resolved. For us to assist you further, you may reach out to us using this contact form: https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and have a great day!
Please know that stainless steel doesn't have a nonstick coating that prevents food from sticking. For better cooking results, preheat the pan using the setting you intend to use when cooking, before adding butter or oil. We recommend not using aerosol cooking sprays, as they contain a chemical propellant that is difficult to remove. Instead, use an oil mister with olive or vegetable oil, or dab a bit of oil on a paper towel and carefully wipe the interior of the pan. After cooking, allow the pans to cool completely before washing.
We would like to work with you to make sure your concern is completely resolved. For us to assist you further, you may reach out to us using this contact form: https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
1
Absolute Trash
on November 13, 2021
Posted by: Shannyrae123
from Omaha, ne
Remove these from any registry, do not buy. These are the worst pans. Run away! They are discolored in one use, show scratches, and are way stickier and burn everything compared to other stainless steel pans I’ve cooked with.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, November 16, 2021
Hi Shannyrae123! Thank you for reaching out to us about your Calphalon Premier™ Stainless Steel 11-Piece Set. We appreciate you for informing us about your experience in using the cookware. We are truly sorry for the inconvenience this has caused you. Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for per the instructions. With this, we have contacted you via email so that we can have this looked into and make things right. We will wait to hear from you, and we look forward to discussing this with you further. Have a great day!
Written by a customer while visiting calphalon.com