Customer reviews from calphalon.com
Calphalon - Premier 11-Piece Set - Stainless Steel
Average customer rating
3.9
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
30
4 Stars
5
3 Stars
4
2 Stars
3
1 Star
9
70%of customers recommend this product.
(
26 out of
37)
Customer Reviews for Calphalon - Premier 11-Piece Set - Stainless Steel
Posted by: Earl
Verified Purchase:Yes
So far, so good. I like the clear glass lids and heavy-weight stainless steel pans.
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Posted by: Lindypot
from Rhode Island
Verified Purchase:Yes
Nice selection; sturdy yet lighter than cast iron; great alternative to non-stick used for years; easy clean
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
5
Amazing Quality!
on March 5, 2023
Posted by: Viiic
from Dixon Ca.
Gender:Male
[This review was collected as part of a promotion.] Just purchased this set about a week ago amd couldn't be happier! The pans looks great and have nice feel. Great quality overall!
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
2
My 25 year old Farberware was better!
on January 1, 2024
Posted by: Icegirl1
Gender:Female
I received the 13 piece set for a Christmas gift. Beautiful finish out of the box but… after one use the stains and discoloration began. Even the smallest amount of oil does not wash off. We also ran them through the dishwasher before the first use. The lids hold water in the rims . Drain completely before storing. Major water stains. Very disappointed!
Response from calphalon.comBy Customer Care, January 4, 2024
Hi Icegirl1! Thank you for reaching out to us and sharing your experience with the 13 piece set. We're sorry to hear that you have encountered issues with discoloration and water stains. Please visit this link to watch a brief video on "How To Clean Stainless Steel Cookware Interior":
https://www.youtube.com/watch?v=Z7V8HYg4I5k&feature=emb_logo <https://www.youtube.com/watch?v=Z7V8HYg4I5k&feature=emb_logo>
In any case that there's nothing will happen on the steps we have given, we recommend that you contact our Consumer Care team. You can reach them at https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and we look forward to hearing from you. Have a great day!
https://www.youtube.com/watch?v=Z7V8HYg4I5k&feature=emb_logo <https://www.youtube.com/watch?v=Z7V8HYg4I5k&feature=emb_logo>
In any case that there's nothing will happen on the steps we have given, we recommend that you contact our Consumer Care team. You can reach them at https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and we look forward to hearing from you. Have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
3
Not the quality I had hoped for
on January 16, 2022
Posted by: Betsy27
from Rhode Island
Gender:Female
Over the course of a year I researched cookware, to replace my old Calphalon non-stick set that didn’t seem healthy to use anymore because of erosion of the surface. I finally decided on the Calphalon Premier set after reading many good reviews on it. I’m a bit disappointed. They don’t have the smooth interior of my mom’s old stainless steel pans which always cleaned up beautifully. The sauté pan and the stock pot, which get the most use, have discolorations and areas that are not smooth. I’ve gone to using stainless steel to get the pans clean. Should I have opted for the signature series, or selected another brand? I just expected that a high polish surface would be a standard of good stainless steel cookware.
The handles stay nice and cool which is great. I wish there was a way to have the covers stay cool too.
I was also disappointed that they was no literature in the box. Any basic info was on the box. Kind of hard to keep at hand! There was no real description of the warranty or contact information, which I expect from a quality company. I just expected more.
The handles stay nice and cool which is great. I wish there was a way to have the covers stay cool too.
I was also disappointed that they was no literature in the box. Any basic info was on the box. Kind of hard to keep at hand! There was no real description of the warranty or contact information, which I expect from a quality company. I just expected more.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, January 17, 2022
Hi! Thank you for purchasing the Calphalon Premier™ Stainless Steel 11-Piece Set and for leaving us a review. We thank you for taking the time to provide us with your feedback. We're truly sorry to hear that our cookware did not meet your expectations. This is not the kind of experience we want you to have.
Please be informed that Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions We're glad to inform you that your cookware has a lifetime warranty. With this, we have contacted you via email so that we can have this resolved and make things right. We will wait to hear from you and we look forward to discussing this with you further. Have a great day!
Please be informed that Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions We're glad to inform you that your cookware has a lifetime warranty. With this, we have contacted you via email so that we can have this resolved and make things right. We will wait to hear from you and we look forward to discussing this with you further. Have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
1
WORST PRODUCT EVER !! Used 1 time and scrap
on August 10, 2024
Posted by: KevinG
from Montreal
Gender:Male
I bought this less than a week ago, used them one time, cleaned them one time in the dishwasher as they say it should be done and they are scrap.
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, August 13, 2024
Hello Kevin. Thank you for reaching out and sharing your experience with our Premier™ Stainless Steel 11-Piece Set. We’re truly sorry to hear about the issues you’ve encountered after only one use and cleaning. We take product quality very seriously and want to ensure that every item we offer performs as promised. Please reach out to us directly via our Calphalon "Contact Us" https://www.calphalon.com/support/contact-us, so we can address this issue promptly. We’d like to understand more about what happened and explore how we can make this right for you.
Thank you,
Calphalon Consumer Care
Thank you,
Calphalon Consumer Care
Written by a customer while visiting calphalon.com
Customer Rating
1
Pans Warp
on November 17, 2020
Posted by: SCH29407
from Charleston, SC
Gender:Male
Don't buy. Larger diameter pans like the 12" warp repeatedly.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, November 20, 2020
Thank you for your feedback and comment about the Calphalon Premier Stainless Steel 11-Piece Set. Here in Calphalon, we value your opinions and rest assured we will take into consideration any information and feedback that you have for us so that we could better assist you and provide you the best service.
We understand that you have a quality concern about your cookware. For us to further assist you with your concern, we do recommend that you contact our Consumer Care team. You can reach them at 800-809-PANS (7267) Monday - Friday 9am to 5pm ET. You can also send them an email by going to the Calphalon website.
We understand that you have a quality concern about your cookware. For us to further assist you with your concern, we do recommend that you contact our Consumer Care team. You can reach them at 800-809-PANS (7267) Monday - Friday 9am to 5pm ET. You can also send them an email by going to the Calphalon website.
Written by a customer while visiting calphalon.com
Posted by: Malcolm Adler
Verified Purchase:Yes
Great purchase. . . . .. need care instructions for our purchase. Please send asap.
Written by a customer while visiting calphalon.com