Installed in our remodeled kitchen a month ago and quite pleased with operation so far. My only feedback would be the buttons should be back-lit - they're hard to see under the counter at night. They could also color the most frequently used buttons differently - green for start, red for stop/clear...and you really only need one big button for open/close. You don't need separate ones to open or close since it only functions one way at a time.
I bought this item 2 months ago and so far am very pleased with the aesthetics and how well built this microwave drawer is however the controls are a bit confusing. The fact it is built like a tank and has a 4 year warranty I give it 4 stars.
When we remodeled our Kitchen we decided we wanted to get our microwave off the counter and decided that the drawer microwave was a good option snce we were installing it in our island. In researching the drawer microwaves that on out there I came upon the Kucht model KMD24S and felt it had all the things I was looking for. I spent a trememdous amout of time on their website and was impressed with the Companies attention and commitment to quality and customer service. We have been using it for a couple of weeks now and love it!