Customer reviews from us.roborock.com
Roborock - Q5 DuoRoller+ Robot Vacuum with Self-Empty Dock - Black Gold
Average customer rating
4.8 out of 5
4.8
(155 Reviews)
Open Ratings Snapshot
Rating breakdown 155 reviews
5 Stars
132
4 Stars
17
3 Stars
5
2 Stars
1
1 Star
0
99%of customers recommend this product. 
(
68 out of 69
)
Best Buy Privacy Policy
Customer Reviews for Roborock - Q5 DuoRoller+ Robot Vacuum with Self-Empty Dock - Black Gold
Customer Rating
5 out of 5
5
Loving our new Roborock vacuum!
on June 3, 2024
Posted by: Chris B
Verified Purchase:Yes
Rocky has been great so far! It gets places that we haven't been able to clean for years. We have a 1600 sq. foot house, and it takes about 70 minutes to clean. I figured out that I have to check the roller brushes once a week for pet hair buildup to keep it going.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Love this vacuum
on September 14, 2024
Posted by: Karen C
Verified Purchase:Yes
Amazing vacuum - it goes over throw rugs, gets pet hair and helps us keep our farmhouse floors clean.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
replacement
on August 16, 2025
Posted by: none
Verified Purchase:Yes
Replaced an old irobot model. WAY quieter and "smarter." (To be fair the replaced robot vacuum was really old.)
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Amazing
on November 3, 2025
Posted by: Tj
Verified Purchase:Yes
If I would have known how efficient this would be, I would have gotten the one that mops too! I wish there was an upgrade program
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
4 out of 5
4
Very happy, use it daily
on November 3, 2025
Posted by: Dog mom
Verified Purchase:Yes
Love how clean this keeps my floors with my two furry dogs. It can sometimes have difficulty emptying the dust bin completely, so I will always check before running. I also check the bottom before running it to be sure there isn’t a sock or something in there. One time it wasn’t cleaning well and noticed it was running with a sock between the rollers and didn’t have a way to alert me.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
3 cats, a golden retriever, & a 7 month old
on November 3, 2025
Posted by: Brittany
Verified Purchase:Yes
I purchased this after doing a lot of research on which would be the best robotic vacuum for animal hair. We have a baby that’s crawling now and I realized how much hair is on the ground. As someone who hates vacuuming, this has been an amazing solution for keeping our house clean. Weirdly, it has actually inspired me to use our other vacuum here and there as well. Yes, you have to place sure everything is picked up so that the vacuum doesn’t get stuck, but you would have to do that anyways if you vacuum yourself. I Highly recommend this model. It’s been a game changer.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
One Roborock for each floor
on November 3, 2025
Posted by: Anonymous
Verified Purchase:Yes
Fourth Roborock unit in our house—-very good performance
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Super Rocky Q5
on November 3, 2025
Posted by: Dusty1947
Verified Purchase:Yes
Roborock Q5 Max+ is a super robot cleaner. It maps quickly, then cleans thoroughly every time. Minimal maintenance is required between runs. It is ideal for those who want only a vacuum, and don’t need the combo vacuum plus mop. I recommend it highly!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
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