Customer reviews from oster
Oster - 4-Slice Toaster Touch Screen Digital Timer 6 Shade Settings Easy to Clean Removable Crumb Tray - Stainless Steel
Average customer rating
4.3
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
30
4 Stars
2
3 Stars
1
2 Stars
5
1 Star
2
88%of customers recommend this product.
(
30 out of
34)
Customer Reviews for Oster - 4-Slice Toaster Touch Screen Digital Timer 6 Shade Settings Easy to Clean Removable Crumb Tray - Stainless Steel
Customer Rating
5
Toasts perfectly!!!
on November 1, 2021
Posted by: Anonymous
from Louisville, KY
Gender:Female
[This review was collected as part of a promotion.] I love everything about this digital touchscreen toaster by Oster. Easy to use. My toast, bagels, and frozen waffles come out perfectly toasted each time. The digital countdown and quick lever is especially convenient. Totally recommend!
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Great Toaster!
on November 3, 2021
Posted by: Bigchuck
from Ohio
Gender:Male
[This review was collected as part of a promotion.] This 4 Slice Oster Digital Touchscreen toaster with easy touch technology is the best toaster I've ever used. The screen is a nice addition and being able to see exactly how long is left is pretty great. Cleanup of the unit as far as crumbs go is super easy as well.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
2
Nice toaster but poor lighting
on November 29, 2023
Posted by: Tinkerbell
Bought this toaster and it works very well but the indicator lighting is very poor. No way to turn it up
Response from osterBy Oster®, Brand Team, December 5, 2023
Thank you for reaching out to Oster®. We are sorry to hear that you are unable turn up the backlight of your toaster. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
For warranty claims, take note that your Oster® 4-Slice Touchscreen Toaster has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
For warranty claims, take note that your Oster® 4-Slice Touchscreen Toaster has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Touch Screen is Inexcusably Dim
on January 6, 2024
Posted by: NoDimWit
The touch screen is SO dim as to be utterly unusable except in a dark room. This is 100% inexcusable and 100% avoidable. That's why I'm knocking 4 stars off of my review of what COULD be a great toaster. Did some Climate Cult member decide they were going to "save the planet" by eliminating one or two nanowatts of energy consumption? FIX THIS!!!
No, I would not recommend this to a friend.
Response from osterBy Oster, Brand Team, January 16, 2024
Thank you for reaching out to Oster®. We appreciate your time and effort in bringing this to our attention. We are sorry to hear that the touchscreen is dim. That is certainly not the experience we want you to have. We will make sure that our design and production teams are made aware of your feedback. We are always looking for ways to better our product, and your feedback would certainly help us in improving it moving forward.
For warranty claims, take note that your Oster® 4-Slice Touchscreen Toaster has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
https://www.oster.com/support/contact-us
For warranty claims, take note that your Oster® 4-Slice Touchscreen Toaster has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Half of screen only work/no visible power button
on January 17, 2024
Posted by: FishDaddy
from Kelowna Bc Canada
Gender:Male
I bought this 2 months ago and I did notice that the on/off power button wasn’t lit up. Didn’t think anything of it. My partner as of today(Jan.17/24) used the right side of the toaster and couldn’t cancel the right side as no frozen/bagel/cancel option on the right side. Had to use the “hidden” power button. Can’t upload pictures as I’m using an iPhone(sorry) I’ll try after this is posted.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, March 21, 2024
Hello,
It sounds as though your Oster® 4-Slice Touchscreen Toaster has not performed as intended. This is not the experience we would like you to have with one of our items. Please send us a direct message via the contact form here on the website https://www.oster.com/support/contact-us and allow us to turn this experience around for you. We're here for you from 8:00 am to 5:00 pm EST, Monday through Friday, and looking forward to hearing from you.
Oster Care
It sounds as though your Oster® 4-Slice Touchscreen Toaster has not performed as intended. This is not the experience we would like you to have with one of our items. Please send us a direct message via the contact form here on the website https://www.oster.com/support/contact-us and allow us to turn this experience around for you. We're here for you from 8:00 am to 5:00 pm EST, Monday through Friday, and looking forward to hearing from you.
Oster Care
Response from osterBy Oster, Brand Team, January 29, 2024
Thank you for reaching out to Oster®. We are sorry to hear that only half of the screen works. That is certainly not the experience we want you to have. Your Oster® 4-Slice Touchscreen Toaster has a 1-year limited warranty and we would love to provide you with proper troubleshooting steps for a possible fix. For us to do that, we'd like to kindly request that you contact us directly so we can determine the best resolution. Have a good day!
https://www.oster.com/support/contact-us
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
2
Pricey disappointment
on March 10, 2024
Posted by: Mare83
from Arizona
Gender:Female
Toaster does not brown bread, or bagel. The bread is as white at #6 as it was out of the wrapper. And, that goes for both sides of the toaster. The front panel is so dark I need a flash light to read which setting to chose. Something is definitely wrong with this product. Given the high cost I just assumed it was a quality product, wrong thing to do ….
No, I would not recommend this to a friend.
Response from osterBy Customer Care, March 11, 2024
Hello!
Thank you very much for your feedback on our 4-Slice Touchscreen Toaster. We are very sorry to hear about the toasting issue and we sincerely apologize for the inconvenience caused!
It should not have happened - it should work perfectly fine!
We would like to have a chance to assist you, that is why we strongly encourage you to reach out to us directly via https://www.oster.com/support/contact-us.
Thank you!
Oster Consumer Care
Thank you very much for your feedback on our 4-Slice Touchscreen Toaster. We are very sorry to hear about the toasting issue and we sincerely apologize for the inconvenience caused!
It should not have happened - it should work perfectly fine!
We would like to have a chance to assist you, that is why we strongly encourage you to reach out to us directly via https://www.oster.com/support/contact-us.
Thank you!
Oster Consumer Care
Written by a customer while visiting oster
Customer Rating
5
Oster Toasters Are Strong and They Last Long
on June 7, 2024
Posted by: Kelvenus
from Texas
Gender:Male
My family had an old Oster's TSStrr model red and black four-piece toaster. The toaster helped my kids grow. When we bought that toaster they ate bagels a lot. After close to 10 years of use, the toaster finally gave up on us. I felt like a member of our family was leaving us, I went and bought another brand, but immediately realized, I was missing out on Oster's quality toaster, after opening the box of the new toaster. It felt like the old toaster was speaking to me in disappointment, saying how dare you get another brand after all these years. Out of guilt, I went to my friend Google, to search for the same model. After clicking a few links this model showed up. I took another toaster and put it side by side with the Oster, showed it to my daughter without saying a word, and she selected the Oster, saying it looked futuristic. Therefore, I purchased it, even though I have not toasted anything as of this writing. I am happy to have this beautiful new and advanced version of Oster's toaster as a replacement for our old model, which has become part of the family. I want to publically welcome the "Oster 4-slice Touchscreen Toaster" as a new member of our family. I know we will enjoy it.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
3
Good toaster, but hard to clean.
on September 28, 2025
Posted by: Cat1
from Canada
Toaster works great, but hard to get clean. They should have put in bigger trays or a "trap door" so that it was easier to clean. Works well, but bad cleaning design.
I would recommend this to a friend!
Response from osterBy Customer Care, October 1, 2025
Hello Cat,
Thank you for reaching out to share your feedback on our 4-Slice Touchscreen Toaster. We are pleased to hear that its performance meets your expectations. We also appreciate your thoughtful feedback regarding the cleaning design. Ease of maintenance is an important consideration, and your suggestion about larger trays or a trap door is valuable. We'll be sure to pass this along to our product development team as we continue to improve future models
If you require assistance, or you have additional feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. We look forward to assisting you!
Thank you,
Oster Consumer Care.
Thank you for reaching out to share your feedback on our 4-Slice Touchscreen Toaster. We are pleased to hear that its performance meets your expectations. We also appreciate your thoughtful feedback regarding the cleaning design. Ease of maintenance is an important consideration, and your suggestion about larger trays or a trap door is valuable. We'll be sure to pass this along to our product development team as we continue to improve future models
If you require assistance, or you have additional feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. We look forward to assisting you!
Thank you,
Oster Consumer Care.
Written by a customer while visiting oster