Customer Reviews for Oster - 4-Slice Toaster Touch Screen Digital Timer 6 Shade Settings Easy to Clean Removable Crumb Tray - Stainless Steel
Customer Rating
2
Dim Screen
on March 7, 2025
Posted by: Scooter
from Regina
Gender:Male
The screen is si dim you cannot see it! The box shows it as being really bright which is false advertising! Totally disappointed with this toaster!!,
No, I would not recommend this to a friend.
Response from oster.caBy Oster Consumer Care, March 14, 2025
Hi! Thank you for taking the time to share your feedback about the Oster 4-Slice Touchscreen Toaster. We are sorry to hear that you are experiencing issues with the screen brightness and that it did not meet your expectations.
We understand how important it is for the display to be clear and visible. Your experience is not what we aim for, and we apologize for any inconvenience this has caused.
If you need our assistance, please reach out to us directly via Contact Us form on our website so we can assist you further.
We appreciate your patience and hope to resolve this matter to your satisfaction.
Here’s a quick point form review Pros - toast function works great - toaster looks great - stays cool on the outside - touch screen work well Cons - the touch display is so dim it can barely be seen in a bright room. Overall good toaster but I can recommend it due to a very big flaw with the touch screen being too dim to read and no adjustments available.
No, I would not recommend this to a friend.
Response from oster.caBy Oster Consumer Care, February 13, 2025
Hello. We appreciate your detailed feedback on the Oster 4-Slice Touchscreen Toaster! We're glad to hear you’re happy with its performance and design. We understand your concern about the display brightness and will share your comments with our team. If you need any assistance, feel free to reach out via our Contact Us form at https://www.oster.ca/en_CA/customerservicecontact?cid=contactus. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Nice idea for a toaster but fell very short with its very poorly lite display. It says to place in a bright location to increase display brightness but it’s not even bright enough in either a bright or dimly lighted area. The display itself honestly sucks. Why the company doesn’t have an adjustment for it is beyond me. The picture below show how bad the display is. You cannot even see its other toasting option selections.
No, I would not recommend this to a friend.
Response from oster.caBy Oster Consumer Care, February 13, 2025
Hello. We appreciate your honest feedback on the Oster 4-Slice Touchscreen Toaster. We're glad you like the concept but understand your disappointment with the display brightness. Your comments are valuable, and we’ll share them with our team for future improvements. If you need further assistance, feel free to reach out via our Contact Us form at https://www.oster.ca/en_CA/customerservicecontact?cid=contactus so we can assist you further. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Impressive looking unit. Too bad the display is so dismal. Shame it can't be adjusted.
No, I would not recommend this to a friend.
Response from oster.caBy Oster, April 17, 2023
Thank you for reaching out to Oster®. We sincerely appreciate your time reaching out and giving us your honest feedback and experience with our Oster® 4-Slice Touchscreen Toaster. We're sorry if the display is so dismal. We will make sure that our design and production teams are made aware of your feedback. It's important to us, and it helps us to continuously improve our products and services.
For warranty claims, take note that your toaster has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!