Customer reviews from oster.ca
Oster - 4-Slice Toaster Touch Screen Digital Timer 6 Shade Settings Easy to Clean Removable Crumb Tray - Stainless Steel
Average customer rating
1.8
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
6
1 Star
3
0%of customers recommend this product.
(
0 out of
7)
Customer Reviews for Oster - 4-Slice Toaster Touch Screen Digital Timer 6 Shade Settings Easy to Clean Removable Crumb Tray - Stainless Steel
Customer Rating
1
Poorly lighted display.
on December 24, 2024
Posted by: Campingman
from Pembroke
Nice idea for a toaster but fell very short with its very poorly lite display. It says to place in a bright location to increase display brightness but it’s not even bright enough in either a bright or dimly lighted area. The display itself honestly sucks. Why the company doesn’t have an adjustment for it is beyond me.
The picture below show how bad the display is. You cannot even see its other toasting option selections.
The picture below show how bad the display is. You cannot even see its other toasting option selections.
No, I would not recommend this to a friend.
Response from oster.caBy Oster Consumer Care, February 13, 2025
Hello. We appreciate your honest feedback on the Oster 4-Slice Touchscreen Toaster. We're glad you like the concept but understand your disappointment with the display brightness. Your comments are valuable, and we’ll share them with our team for future improvements. If you need further assistance, feel free to reach out via our Contact Us form at https://www.oster.ca/en_CA/customerservicecontact?cid=contactus so we can assist you further. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you,
Oster Consumer Care
Thank you,
Oster Consumer Care
Written by a customer while visiting oster.ca
Customer Rating
1
Beautiful Toaster. Terrible display.
on April 14, 2023
Posted by: JorgeC
from Ontario
Gender:Male
Impressive looking unit. Too bad the display is so dismal. Shame it can't be adjusted.
No, I would not recommend this to a friend.
Response from oster.caBy Oster, April 17, 2023
Thank you for reaching out to Oster®. We sincerely appreciate your time reaching out and giving us your honest feedback and experience with our Oster® 4-Slice Touchscreen Toaster. We're sorry if the display is so dismal. We will make sure that our design and production teams are made aware of your feedback. It's important to us, and it helps us to continuously improve our products and services.
For warranty claims, take note that your toaster has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
For warranty claims, take note that your toaster has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
Written by a customer while visiting oster.ca
Customer Rating
2
Display is way to dim
on January 2, 2025
Posted by: Cow Town
from Calgary
Gender:Male
Here’s a quick point form review
Pros
- toast function works great
- toaster looks great
- stays cool on the outside
- touch screen work well
Cons
- the touch display is so dim it can barely be seen in a bright
room.
Overall good toaster but I can recommend it due to a very big flaw with the touch screen being too dim to read and no adjustments available.
Pros
- toast function works great
- toaster looks great
- stays cool on the outside
- touch screen work well
Cons
- the touch display is so dim it can barely be seen in a bright
room.
Overall good toaster but I can recommend it due to a very big flaw with the touch screen being too dim to read and no adjustments available.
No, I would not recommend this to a friend.
Response from oster.caBy Oster Consumer Care, February 13, 2025
Hello. We appreciate your detailed feedback on the Oster 4-Slice Touchscreen Toaster! We're glad to hear you’re happy with its performance and design. We understand your concern about the display brightness and will share your comments with our team. If you need any assistance, feel free to reach out via our Contact Us form at https://www.oster.ca/en_CA/customerservicecontact?cid=contactus. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Oster Consumer Care
Thank you!
Oster Consumer Care
Written by a customer while visiting oster.ca
Customer Rating
2
Dim Screen
on March 7, 2025
Posted by: Scooter
from Regina
Gender:Male
The screen is si dim you cannot see it! The box shows it as being really bright which is false advertising! Totally disappointed with this toaster!!,
No, I would not recommend this to a friend.
Response from oster.caBy Oster Consumer Care, March 14, 2025
Hi! Thank you for taking the time to share your feedback about the Oster 4-Slice Touchscreen Toaster. We are sorry to hear that you are experiencing issues with the screen brightness and that it did not meet your expectations.
We understand how important it is for the display to be clear and visible. Your experience is not what we aim for, and we apologize for any inconvenience this has caused.
If you need our assistance, please reach out to us directly via Contact Us form on our website so we can assist you further.
We appreciate your patience and hope to resolve this matter to your satisfaction.
We understand how important it is for the display to be clear and visible. Your experience is not what we aim for, and we apologize for any inconvenience this has caused.
If you need our assistance, please reach out to us directly via Contact Us form on our website so we can assist you further.
We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting oster.ca
Customer Rating
1
Lasts about a year.
on August 30, 2025
Posted by: Turnpike
from winnipeg
Gender:Male
First one and then the other side stopped staying down. Not due to lack of cleaning. Special screws on bottom require special tool, so fixing out of the question. Last toaster worked for years and years without issues. This toaster lasted about a year.
No, I would not recommend this to a friend.
Response from oster.caBy Consumer Care, September 10, 2025
Hi
Thank you for question. We’re sorry to hear about the issues you’ve experienced with your Oster 4-Slice Touchscreen Toaster and understand your frustration with the lever not staying down. Our toasters are designed for long-lasting performance, and what you’ve described is not typical, so we recommend reaching out to our customer service team for assistance. They can help with troubleshooting or warranty options to ensure your toaster functions as intended. For more support, contact us through Messenger, our contact form: https://bit.ly/43DGBKD, or call 1-800-667-8623. We’re available Monday – Friday, 9 a.m. – 5 p.m. ET. Best, —Oster Consumer Care
Thank you for question. We’re sorry to hear about the issues you’ve experienced with your Oster 4-Slice Touchscreen Toaster and understand your frustration with the lever not staying down. Our toasters are designed for long-lasting performance, and what you’ve described is not typical, so we recommend reaching out to our customer service team for assistance. They can help with troubleshooting or warranty options to ensure your toaster functions as intended. For more support, contact us through Messenger, our contact form: https://bit.ly/43DGBKD, or call 1-800-667-8623. We’re available Monday – Friday, 9 a.m. – 5 p.m. ET. Best, —Oster Consumer Care
Written by a customer while visiting oster.ca
Customer Rating
2
4 slice toaster
on October 25, 2025
Posted by: Miller
from nl.
The toaster works great at toasting but the display is almost unreadable in normal light. I returned my first toaster as I thought their was a problem with the display but the second one was just as bad. I think the display should have a brightness adjustment.
Response from oster.caBy Oster Consumer Care, November 5, 2025
Hi! Thank you for sharing your experience with the Oster 4-Slice Touchscreen Toaster. We're glad to hear that the toaster performs well in terms of toasting, but we're sorry to learn about the issues you've encountered with the display visibility.
Your feedback regarding the display brightness is valuable, and we will pass it along to our product development team for consideration. A brightness adjustment feature could indeed enhance the user experience.
If you have any other concerns or need further assistance, please don't hesitate to reach out to us directly via Contact Us form on our website. We appreciate your feedback and thank you for choosing our products.
Your feedback regarding the display brightness is valuable, and we will pass it along to our product development team for consideration. A brightness adjustment feature could indeed enhance the user experience.
If you have any other concerns or need further assistance, please don't hesitate to reach out to us directly via Contact Us form on our website. We appreciate your feedback and thank you for choosing our products.
Written by a customer while visiting oster.ca
Customer Rating
3
Enjoyed until now
on November 25, 2025
Posted by: AnitaRK
from Ottawa
Gender:Female
I have enjoyed the toaster. Has worked well for the first year. And now the left center toasting elements stopped working. Wishing it would have lasted longer. Though I have no issues with the lights on it. Otherwise works great. But left is unusable due to the issue.
Response from oster.caBy Oster, December 4, 2025
Hello, thank you for sharing your feedback regarding your Oster® 4-Slice Touchscreen Toaster. We’re glad to hear that you enjoyed using it for the first year and that other features, like the indicator lights, continue to work well. At the same time, we are very sorry to hear that the left center toasting elements have stopped working.
Our goal is for every Oster product to deliver long-lasting performance, and we take issues like this seriously. The heating elements are designed for consistent operation, so the issue you’re experiencing may indicate a defect that we would like to address.
Quick Troubleshooting for Left Center Toasting Element:
Check power connection: Ensure the toaster is fully plugged in and the outlet is working.
Reset toaster: Unplug for 5 minutes, then plug back in.
Inspect for debris: Make sure crumbs or foreign objects aren’t blocking the heating element.
Test other settings: Try different toasting levels to see if the element heats at all.
Warranty support: If the element still doesn’t work, contact Oster Customer Care for repair or replacement options.
We sincerely apologize for the inconvenience this has caused. Your feedback is valuable and helps us improve both our products and our service. Please reach out to our customer care team with your toaster’s model number and purchase details so we can work directly with you to resolve this issue.
If you need further assistance, please reach us via the Contact Us form on our official Oster website https://www.oster.ca/en_CA/customerservicecontact?cid=contactus. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We look forward to assisting you!
Thank you, and please stay safe!
Oster Consumer Care
Our goal is for every Oster product to deliver long-lasting performance, and we take issues like this seriously. The heating elements are designed for consistent operation, so the issue you’re experiencing may indicate a defect that we would like to address.
Quick Troubleshooting for Left Center Toasting Element:
Check power connection: Ensure the toaster is fully plugged in and the outlet is working.
Reset toaster: Unplug for 5 minutes, then plug back in.
Inspect for debris: Make sure crumbs or foreign objects aren’t blocking the heating element.
Test other settings: Try different toasting levels to see if the element heats at all.
Warranty support: If the element still doesn’t work, contact Oster Customer Care for repair or replacement options.
We sincerely apologize for the inconvenience this has caused. Your feedback is valuable and helps us improve both our products and our service. Please reach out to our customer care team with your toaster’s model number and purchase details so we can work directly with you to resolve this issue.
If you need further assistance, please reach us via the Contact Us form on our official Oster website https://www.oster.ca/en_CA/customerservicecontact?cid=contactus. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We look forward to assisting you!
Thank you, and please stay safe!
Oster Consumer Care
Written by a customer while visiting oster.ca
Customer Rating
2
Display is way too dim, can't see the buttons
on December 8, 2025
Posted by: brouno7
from QC
Gender:Male
Everybody is complaining abouth the display, you have to use it in complete obscurity to see the buttons
No, I would not recommend this to a friend.
Response from oster.caBy Oster Consumer Care, Oster Consumer Care, January 13, 2026
Thank you for sharing your feedback with us. A few tips may help improve the visibility of the display on your Oster 4‑Slice Touchscreen Toaster:
1. Adjust surrounding lighting to reduce glare, which can make the buttons easier to see.
2. Tilt the toaster slightly forward when selecting settings to improve the viewing angle.
3. Keep the touchscreen clean, as smudges can make the display appear dimmer.
4. Use softer or indirect lighting if the area is very bright, since strong light can wash out the screen.
We will also transfer your feedback to our design team for future consideration.
Should you need product support or have additional concerns, don’t hesitate to contact our team. https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
We’re available Monday–Friday, 9 AM – 5 PM ET.
Have a great day!
1. Adjust surrounding lighting to reduce glare, which can make the buttons easier to see.
2. Tilt the toaster slightly forward when selecting settings to improve the viewing angle.
3. Keep the touchscreen clean, as smudges can make the display appear dimmer.
4. Use softer or indirect lighting if the area is very bright, since strong light can wash out the screen.
We will also transfer your feedback to our design team for future consideration.
Should you need product support or have additional concerns, don’t hesitate to contact our team. https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
We’re available Monday–Friday, 9 AM – 5 PM ET.
Have a great day!
Written by a customer while visiting oster.ca