Customer reviews from oster.ca
Oster - 4-Slice Toaster Touch Screen Digital Timer 6 Shade Settings Easy to Clean Removable Crumb Tray - Stainless Steel
Average customer rating
2.1
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
7
1 Star
3
12%of customers recommend this product.
(
1 out of
8)
Customer Reviews for Oster - 4-Slice Toaster Touch Screen Digital Timer 6 Shade Settings Easy to Clean Removable Crumb Tray - Stainless Steel
Customer Rating
2
Display is pathetic
on June 24, 2026
Posted by: SilverThunderbird
from Deseronto, ON
Gender:Male
Read some negative reviews citing the dim display. Thought maybe their kitchens were fairly bright. My kitchen is most definitely not bright, and I can barely read the screen. Whoever designed and approved this mess should be fired ASAP.
The only reason I added a second star to this 1-star review is because it toasts more quickly than my old toaster.
The only reason I added a second star to this 1-star review is because it toasts more quickly than my old toaster.
Response from oster.caBy Oster Care, July 14, 2026
Hello,
Thank you for taking the time to share your feedback. We're sorry to hear that the display brightness did not meet your expectations and made the toaster difficult to use, even in your kitchen lighting. Your comments regarding the display visibility are valuable, and we'll be sure to share them with our team as we continue working to improve the design and user experience of our products.
If there is anything we can do to assist you with your toaster, reach out to us via https://www.oster.ca/en_CA/customerservicecontact?cid=contactus. We’re available Mon.-Fri. 9am – 8pm Eastern Time.
Thank you!
Thank you for taking the time to share your feedback. We're sorry to hear that the display brightness did not meet your expectations and made the toaster difficult to use, even in your kitchen lighting. Your comments regarding the display visibility are valuable, and we'll be sure to share them with our team as we continue working to improve the design and user experience of our products.
If there is anything we can do to assist you with your toaster, reach out to us via https://www.oster.ca/en_CA/customerservicecontact?cid=contactus. We’re available Mon.-Fri. 9am – 8pm Eastern Time.
Thank you!
Written by a customer while visiting oster.ca
Customer Rating
5
Make nice toast even both sides
on March 15, 2026
Posted by: Johnny rubber boots
from Cornwall
Gender:Male
3 weeks ago I bought it well satisfied with product and price
I would recommend this to a friend!
Written by a customer while visiting oster.ca
Customer Rating
2
Cheap crap
on December 19, 2025
Posted by: Christine123
from Brantford
Gender:Female
Just bought a brand new toaster plug isn’t long enough for any outlet ?? What a joke!!!
No, I would not recommend this to a friend.
Response from oster.caBy Oster Consumer Care, Oster Consumer Care, January 13, 2026
Hello Christine!
Thank you for sharing your experience with the Oster 4‑Slice Touchscreen Toaster. I understand how frustrating it can be when the cord length doesn’t work well with your kitchen setup. A few tips may help:
1. Try positioning the toaster closer to an outlet to ensure the cord reaches safely without tension.
2. Avoid using extension cords, as they aren’t recommended for high‑wattage appliances like toasters.
3. Check the full product dimensions and cord length before purchasing to make sure the fit works for your space.
4. Consider rearranging nearby appliances to free up an outlet that’s closer to your preferred spot.
If you need further assistance, please fill out the Contact Us form: https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
We’re available Monday–Friday, 9 AM – 5 PM ET.
Have a great day!
Thank you for sharing your experience with the Oster 4‑Slice Touchscreen Toaster. I understand how frustrating it can be when the cord length doesn’t work well with your kitchen setup. A few tips may help:
1. Try positioning the toaster closer to an outlet to ensure the cord reaches safely without tension.
2. Avoid using extension cords, as they aren’t recommended for high‑wattage appliances like toasters.
3. Check the full product dimensions and cord length before purchasing to make sure the fit works for your space.
4. Consider rearranging nearby appliances to free up an outlet that’s closer to your preferred spot.
If you need further assistance, please fill out the Contact Us form: https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
We’re available Monday–Friday, 9 AM – 5 PM ET.
Have a great day!
Written by a customer while visiting oster.ca
Customer Rating
2
One side stopped working completely
on December 14, 2025
Posted by: Sanderson
from McAdam, New Brunswick
Gender:Female
Have had this toaster for not quite a year. Today the 2 left side elements stopped working. The lever won’t stay down. It has worked perfectly until today. Disappointing
Response from oster.caBy Oster Consumer Care, Oster Consumer Care, January 13, 2026
Hello Sanderson!
Thank you for letting us know about your experience with your Oster 4‑Slice Touchscreen Toaster. It’s disappointing to hear that the left‑side elements stopped working and that the lever won’t stay down after less than a year of use — that’s not the performance we want for you.
A few things can help in situations like this:
1. Unplug the toaster and let it fully cool before checking the lever or slots.
2. Gently clear any crumbs or debris from the left slots, as buildup can sometimes prevent the lever from locking.
3. Try plugging the toaster into a different outlet to rule out a power‑flow issue.
For the best support moving forward, if you need further assistance, please fill out the Contact Us form: https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
We’re available Monday–Friday, 9 AM – 5 PM ET.
Have a great day!
Thank you for letting us know about your experience with your Oster 4‑Slice Touchscreen Toaster. It’s disappointing to hear that the left‑side elements stopped working and that the lever won’t stay down after less than a year of use — that’s not the performance we want for you.
A few things can help in situations like this:
1. Unplug the toaster and let it fully cool before checking the lever or slots.
2. Gently clear any crumbs or debris from the left slots, as buildup can sometimes prevent the lever from locking.
3. Try plugging the toaster into a different outlet to rule out a power‑flow issue.
For the best support moving forward, if you need further assistance, please fill out the Contact Us form: https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
We’re available Monday–Friday, 9 AM – 5 PM ET.
Have a great day!
Written by a customer while visiting oster.ca
Customer Rating
2
Display is way too dim, can't see the buttons
on December 8, 2025
Posted by: brouno7
from QC
Gender:Male
Everybody is complaining abouth the display, you have to use it in complete obscurity to see the buttons
No, I would not recommend this to a friend.
Response from oster.caBy Oster Consumer Care, Oster Consumer Care, January 13, 2026
Thank you for sharing your feedback with us. A few tips may help improve the visibility of the display on your Oster 4‑Slice Touchscreen Toaster:
1. Adjust surrounding lighting to reduce glare, which can make the buttons easier to see.
2. Tilt the toaster slightly forward when selecting settings to improve the viewing angle.
3. Keep the touchscreen clean, as smudges can make the display appear dimmer.
4. Use softer or indirect lighting if the area is very bright, since strong light can wash out the screen.
We will also transfer your feedback to our design team for future consideration.
Should you need product support or have additional concerns, don’t hesitate to contact our team. https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
We’re available Monday–Friday, 9 AM – 5 PM ET.
Have a great day!
1. Adjust surrounding lighting to reduce glare, which can make the buttons easier to see.
2. Tilt the toaster slightly forward when selecting settings to improve the viewing angle.
3. Keep the touchscreen clean, as smudges can make the display appear dimmer.
4. Use softer or indirect lighting if the area is very bright, since strong light can wash out the screen.
We will also transfer your feedback to our design team for future consideration.
Should you need product support or have additional concerns, don’t hesitate to contact our team. https://www.oster.ca/en_CA/customerservicecontact?cid=contactus
We’re available Monday–Friday, 9 AM – 5 PM ET.
Have a great day!
Written by a customer while visiting oster.ca
Customer Rating
3
Enjoyed until now
on November 25, 2025
Posted by: AnitaRK
from Ottawa
Gender:Female
I have enjoyed the toaster. Has worked well for the first year. And now the left center toasting elements stopped working. Wishing it would have lasted longer. Though I have no issues with the lights on it. Otherwise works great. But left is unusable due to the issue.
Response from oster.caBy Oster, December 4, 2025
Hello, thank you for sharing your feedback regarding your Oster® 4-Slice Touchscreen Toaster. We’re glad to hear that you enjoyed using it for the first year and that other features, like the indicator lights, continue to work well. At the same time, we are very sorry to hear that the left center toasting elements have stopped working.
Our goal is for every Oster product to deliver long-lasting performance, and we take issues like this seriously. The heating elements are designed for consistent operation, so the issue you’re experiencing may indicate a defect that we would like to address.
Quick Troubleshooting for Left Center Toasting Element:
Check power connection: Ensure the toaster is fully plugged in and the outlet is working.
Reset toaster: Unplug for 5 minutes, then plug back in.
Inspect for debris: Make sure crumbs or foreign objects aren’t blocking the heating element.
Test other settings: Try different toasting levels to see if the element heats at all.
Warranty support: If the element still doesn’t work, contact Oster Customer Care for repair or replacement options.
We sincerely apologize for the inconvenience this has caused. Your feedback is valuable and helps us improve both our products and our service. Please reach out to our customer care team with your toaster’s model number and purchase details so we can work directly with you to resolve this issue.
If you need further assistance, please reach us via the Contact Us form on our official Oster website https://www.oster.ca/en_CA/customerservicecontact?cid=contactus. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We look forward to assisting you!
Thank you, and please stay safe!
Oster Consumer Care
Our goal is for every Oster product to deliver long-lasting performance, and we take issues like this seriously. The heating elements are designed for consistent operation, so the issue you’re experiencing may indicate a defect that we would like to address.
Quick Troubleshooting for Left Center Toasting Element:
Check power connection: Ensure the toaster is fully plugged in and the outlet is working.
Reset toaster: Unplug for 5 minutes, then plug back in.
Inspect for debris: Make sure crumbs or foreign objects aren’t blocking the heating element.
Test other settings: Try different toasting levels to see if the element heats at all.
Warranty support: If the element still doesn’t work, contact Oster Customer Care for repair or replacement options.
We sincerely apologize for the inconvenience this has caused. Your feedback is valuable and helps us improve both our products and our service. Please reach out to our customer care team with your toaster’s model number and purchase details so we can work directly with you to resolve this issue.
If you need further assistance, please reach us via the Contact Us form on our official Oster website https://www.oster.ca/en_CA/customerservicecontact?cid=contactus. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We look forward to assisting you!
Thank you, and please stay safe!
Oster Consumer Care
Written by a customer while visiting oster.ca
Customer Rating
2
4 slice toaster
on October 25, 2025
Posted by: Miller
from nl.
The toaster works great at toasting but the display is almost unreadable in normal light. I returned my first toaster as I thought their was a problem with the display but the second one was just as bad. I think the display should have a brightness adjustment.
Response from oster.caBy Oster Consumer Care, November 5, 2025
Hi! Thank you for sharing your experience with the Oster 4-Slice Touchscreen Toaster. We're glad to hear that the toaster performs well in terms of toasting, but we're sorry to learn about the issues you've encountered with the display visibility.
Your feedback regarding the display brightness is valuable, and we will pass it along to our product development team for consideration. A brightness adjustment feature could indeed enhance the user experience.
If you have any other concerns or need further assistance, please don't hesitate to reach out to us directly via Contact Us form on our website. We appreciate your feedback and thank you for choosing our products.
Your feedback regarding the display brightness is valuable, and we will pass it along to our product development team for consideration. A brightness adjustment feature could indeed enhance the user experience.
If you have any other concerns or need further assistance, please don't hesitate to reach out to us directly via Contact Us form on our website. We appreciate your feedback and thank you for choosing our products.
Written by a customer while visiting oster.ca
Customer Rating
1
Lasts about a year.
on August 30, 2025
Posted by: Turnpike
from winnipeg
Gender:Male
First one and then the other side stopped staying down. Not due to lack of cleaning. Special screws on bottom require special tool, so fixing out of the question. Last toaster worked for years and years without issues. This toaster lasted about a year.
No, I would not recommend this to a friend.
Response from oster.caBy Consumer Care, September 10, 2025
Hi
Thank you for question. We’re sorry to hear about the issues you’ve experienced with your Oster 4-Slice Touchscreen Toaster and understand your frustration with the lever not staying down. Our toasters are designed for long-lasting performance, and what you’ve described is not typical, so we recommend reaching out to our customer service team for assistance. They can help with troubleshooting or warranty options to ensure your toaster functions as intended. For more support, contact us through Messenger, our contact form: https://bit.ly/43DGBKD, or call 1-800-667-8623. We’re available Monday – Friday, 9 a.m. – 5 p.m. ET. Best, —Oster Consumer Care
Thank you for question. We’re sorry to hear about the issues you’ve experienced with your Oster 4-Slice Touchscreen Toaster and understand your frustration with the lever not staying down. Our toasters are designed for long-lasting performance, and what you’ve described is not typical, so we recommend reaching out to our customer service team for assistance. They can help with troubleshooting or warranty options to ensure your toaster functions as intended. For more support, contact us through Messenger, our contact form: https://bit.ly/43DGBKD, or call 1-800-667-8623. We’re available Monday – Friday, 9 a.m. – 5 p.m. ET. Best, —Oster Consumer Care
Written by a customer while visiting oster.ca