Customer reviews from oster
Oster - 4-Slice Toaster Touch Screen Digital Timer 6 Shade Settings Easy to Clean Removable Crumb Tray - Stainless Steel
Average customer rating
4.3
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
30
4 Stars
2
3 Stars
1
2 Stars
5
1 Star
2
88%of customers recommend this product.
(
30 out of
34)
Customer Reviews for Oster - 4-Slice Toaster Touch Screen Digital Timer 6 Shade Settings Easy to Clean Removable Crumb Tray - Stainless Steel
Customer Rating
4
Digital Display Brightness Disappointing
on December 25, 2024
Posted by: rdc3963
from Michigan
Gender:Male
I asked for this toaster for Christmas after all the good reviews. I have to say, straight out of the box and plugged in, I have one problem that will keep me from giving it 5 stars. If you have any lights on in your kitchen, you can barely see the the LED digital control panel. It's pretty deceiving, in my opinion, that Oster uses pictures that do not reflect what it's gonna look like unless it's in a low light or, dark setting; with no option to increase the brightness level, sadly. They missed the mark on the brightness. I have to turn my kitchen lights down in order to see what I am doing.
Written by a customer while visiting oster
Customer Rating
2
on January 15, 2025
Posted by: Molly01
We bought this toaster last week and I have to put my waffles through 3 times and they still aren’t brown!
Response from osterBy Customer Care, January 17, 2025
Hi Molly,
Thank you for reaching out to us at Oster. We regret the difficulties you faced and understand the inconvenience caused. The standard warranty period for our products is 1 year from the date of purchase. However, proof of purchase, such as a receipt, is required to validate the warranty. We recommend submitting a warranty claim through our online form. You can fill out the warranty form at the following link: https://www.oster.com/on/demandware.store/Sites-oster-Site/default/Support-EZWarranty?wstep=info For further questions, please feel free to reach out to us at 1-800-672-6333 or via https://www.oster.com/support/contact-us Our team is committed to helping you from Monday to Friday, 9am to 5pm Eastern Time. We prioritize your satisfaction and are dedicated to resolving any concerns you may have. Have a pleasant day,
Oster Consumer Care
Thank you for reaching out to us at Oster. We regret the difficulties you faced and understand the inconvenience caused. The standard warranty period for our products is 1 year from the date of purchase. However, proof of purchase, such as a receipt, is required to validate the warranty. We recommend submitting a warranty claim through our online form. You can fill out the warranty form at the following link: https://www.oster.com/on/demandware.store/Sites-oster-Site/default/Support-EZWarranty?wstep=info For further questions, please feel free to reach out to us at 1-800-672-6333 or via https://www.oster.com/support/contact-us Our team is committed to helping you from Monday to Friday, 9am to 5pm Eastern Time. We prioritize your satisfaction and are dedicated to resolving any concerns you may have. Have a pleasant day,
Oster Consumer Care
Written by a customer while visiting oster
Customer Rating
2
Controls are very dim
on May 14, 2025
Posted by: Atsploda
from The Villages, Florida
Gender:Male
Just received our new toaster today. Oster OTST-DGTSSS4S.
We ordered this touchscreen product and was not happy with the display brightness. After reviewing information on the Oster website and reading the manual, we found no way to increase the brightness level. While we liked the idea of the touchscreen, we are surprised the lack of ability to adjust the screens brightness. Most products have the ability to set screen brightness. We will need to return this product since we cannot easily use the control panel.
We ordered this touchscreen product and was not happy with the display brightness. After reviewing information on the Oster website and reading the manual, we found no way to increase the brightness level. While we liked the idea of the touchscreen, we are surprised the lack of ability to adjust the screens brightness. Most products have the ability to set screen brightness. We will need to return this product since we cannot easily use the control panel.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, May 16, 2025
Hello, thank you for reaching out to us. We appreciate the time you took to provide feedback on our Oster® 4-Slice Touchscreen Toaster. We are sorry to hear that it does not meet your expectations. This is not the experience we want you to have with our products. Your feedback will be forwarded to the team.
If you need our assistance, please reach us via the Contact Us form https://www.oster.com/support/contact-us on our website or via Live Chat. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We look forward to assisting you!
Thank you, and please stay safe!
Oster Consumer Care
If you need our assistance, please reach us via the Contact Us form https://www.oster.com/support/contact-us on our website or via Live Chat. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We look forward to assisting you!
Thank you, and please stay safe!
Oster Consumer Care
Written by a customer while visiting oster
Customer Rating
5
Use it daily
on November 16, 2021
Posted by: GG5711
from Rosamond Ca
[This review was collected as part of a promotion.] I have been utilizing this 4 slice digital touch screen toaster a lot. I had a basic 2 slice cheap one before so this is a huge step up. It fits right in on my counter top and matches my other stainless steel appliances. It is touchscreen and is very responsive, I don’t have to keep pressing the options repeatedly which I like because tech can be glitchy. I like having the personalized option with the levels of toasty-ness and also types of toasting. I actually keep my bread frozen so having an actual FROZEN option satisfies me. The levers are easy to operate and don’t get stuck. Everything comes out perfect with no reheating needed. It has two separate crumb trays under each 2slot area so it makes it easier to clean up. The toaster is nice enough to keep displayed on the counter but is also easily storable. I haven’t had any issues with it and it’s been great using it. Having 4 slots really helps when feeding a family of 5. Cuts the time in half. Nice high quality toaster.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Excellent, why have I never had this
on September 28, 2021
Posted by: Y2kbird
from Goldsboro nc
Gender:Male
[This review was collected as part of a promotion.] This is the best thing I have ever put in my kitchen, I am not sure how I survived this long with out and slice digital toaster. I can tell you i will never be without on one again. I suggest everyone get one.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Not your ordinary toaster
on September 29, 2021
Posted by: KJH 2
from Pasadena Md
Gender:Male
[This review was collected as part of a promotion.] This toaster is the Cadillac of all toasters. This thing has features you didn’t know you needed until you have them. No more guessing how much longer til the toast is done, it has a count down feature for you. The all digital push button display makes selecting a function easy. Three toasting modes to choose from, Reheat, Frozen & Bagel. The reheat feature does just that, warms it up without scorching the bread. Frozen ? Frozen mode actually defrosts first then toasts, now your kids can toast their toaster strudels to perfection! And lastly Bagel, allows for even the largest bagels to fit . Easy clean out trays makes for quick clean up. The only thing that would make this toaster better would be 2 more slots ! Overall it’s great and I never knew I needed or wanted the extra features til I had them.
Written by a customer while visiting oster
Customer Rating
5
Great toaster
on September 29, 2021
Posted by: TVELA
from Shillington, PA
Gender:Female
[This review was collected as part of a promotion.] I love how technology advances everyday with small appliances. This toaster is no exception. I love the features of the toaster and the fact that it is a four slice is a complete upgrade from my last two slot toaster.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Digital world meet toast
on September 30, 2021
Posted by: bjohnson38
from Indianapolis, IN
Gender:Female
[This review was collected as part of a promotion.] This was so easy to use. I really like this much better than the traditional toaster. The bright color light allows you to clearly see everything. This is perfect for the people that have to get up while it is still dark out and don't want to wake the household with lights going on. The settings are true to what you are looking for on that perfect toast!
I would recommend this to a friend!
Written by a customer while visiting oster