Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.4
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
204
4 Stars
30
3 Stars
18
2 Stars
11
1 Star
21
77%of customers recommend this product.
(
144 out of
186)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Posted by: Kaidy
from Nashville, TN
Verified Purchase:Yes
Have this same luggage in another color but got this one as it looks great. Love this luggage!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: RobV
from Texas
Verified Purchase:Yes
This is by far the best luggage I have ever had. I travel a lot for work and the wheels are top shelf. The handle is perfect and the hard side is a must have. Buy this with confidence and get on with traveling knowing your suitcase with be 100% safe and protected from weather, people and bag carts.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Michelle Hameister
from Texas
Verified Purchase:Yes
Perfect size, beautiful style. Functional and practica, especially the lock. Each of us in our family, have it in a different color.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AYShieh
from NJ
Verified Purchase:Yes
I’m looking for a luggage which can slide on carpet easily and this is the one served the purpose
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Loprinzi
from New Zealand
Verified Purchase:Yes
This is a great size for travel and so very durable and light. Great bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sue Go
from Iowa
Verified Purchase:Yes
Love the size. Bigger than a carry-on but not too obnoxiously big. I love the navy color.
Great for longer trips.
Great for longer trips.
Written by a customer while visiting samsonite.com
Customer Rating
1
Poor Craftsmanship = Damaged On First Use
on December 20, 2025
Posted by: Dion
Gender:Male
I purchased this bag on December 7, 2025 for a flight on December 12, 2025 from Michigan to California. When I retrieved my luggage from baggage claim I was unable to extend the handle. After one use the bag is of no use to me as a result of cheap materials. Do yourself a favor and avoid this purchase at all costs as it is a complete waste of money.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 22, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Kathleen
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Im very impressed with my new samsonite. It is everything i hoped for an more. Love how it locks an has phone charging capabilities
Written by a customer while visiting samsonite.com