Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.4
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
204
4 Stars
30
3 Stars
17
2 Stars
11
1 Star
20
78%of customers recommend this product.
(
144 out of
184)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Posted by: Jennifer
from Kansas City, Missouri
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This new luggage has been great so far. Love it and such a great choice.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Catherine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks beautiful. Very lightweight. Haven’t traveled with it yet.
Written by a customer while visiting samsonite.com
Posted by: S. Bush
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so nice and looks great too! It is built to last!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AV
from Wisconsin
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A well-made, stylish, light weight, and affordable piece.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bryan
from Jacksonville, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This luggage is beautiful, spacious and everything I was hoping for in a medium sized luggage. This strikes the perfect place where the price for what it's offering feels like a fantastic value. Best piece of luggage I own!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Perfect Travel Companion for International Trips
on September 13, 2025
Posted by: Yining
from Arlington, Virginia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m from China and travel internationally a lot, and my Samsonite suitcase has been a total lifesaver. It’s sturdy, super smooth to roll, and light enough to handle long trips without trouble. The hard shell protects everything inside and still looks great after many flights. Perfect for frequent travelers like me!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Disappointed in exterior durability
on October 3, 2025
Posted by: Meredith
I like the luggage, but I expected the exterior to hold up better. After only one use traveling via airplane there are numerous scuffs and abrasions. I was hoping it would like nice for a longer period of time. I find this unfortunate.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 3, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Sgt03USMC
from Lansing MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size and great features. Everything I needed.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com