Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.3
(285 Reviews)
Rating breakdown 285 reviews
5 Stars
204
4 Stars
30
3 Stars
18
2 Stars
11
1 Star
22
77%of customers recommend this product.
(
144 out of
187)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Posted by: Jana
Verified Purchase:Yes
Arrived in 2 days! Super pretty color! I just needed a bigger version of what i already have as a carry on. Super durable and easy to travel with
Written by a customer while visiting samsonite.com
Posted by: Laura L.
from Asheville, NC
Verified Purchase:Yes
This suitcase is so roomy and easy to handle. It is lightweight, but sturdy. I am very pleased with how it looks as well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
24 Inch Freeform Checked Luggage
on November 8, 2023
Posted by: JayDee
from Seattle, WA
I bought this luggage brand new and used it only once for my Alaskan cruise. I did not fly to my embarkation port so it did not go through baggage handling at the airport but was handled by porters at the pier. The exterior of the luggage had a lot of scratches and scrapes after only one use. I suggest buying a luggage cover for protection. The luggage was lightweight but felt like it was falling apart after being filled with clothes, 3 purses, 3 pairs of shoes. I did not even have to use the expandable feature. The handles also felt like they were about to come off so I was very careful lifting them. Not sure if this luggage will last for a few more trips. . I beg to disagree with those who gave a 5 star rating for this luggage.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Kayla
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I will be using this luggage soon, and I can't wait! I love the color and expect it to last me years. Also, #sweepstakes
Written by a customer while visiting samsonite.com
Posted by: Eros
Verified Purchase:Yes
It failed my expectations of the product. Don't buy.
Response from samsonite.comBy Katie, eCommerce, December 21, 2022
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
Posted by: Ronald
Verified Purchase:Yes
Awful color, not the color I wanted!!! Wish i could exchange.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, August 8, 2022
Hello, thank you for your review. If you need a different size, color or product please return your item(s) for a refund and place a new order at your convenience. Placing the new order now just ensures that you will receive it quickly, and that it won't go out of stock. Please see our Return's Policy here: https://shop.samsonite.com/ReturnsPolicy.html
Written by a customer while visiting samsonite.com
Customer Rating
4
not true to color in picture, but still sturdy
on February 28, 2020
Posted by: Zhuohan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The sky blue spinner was much greyer than the picture shows, a little disappointed in its color. Nonetheless, a sturdy spinner.
Written by a customer while visiting samsonite.com
Customer Rating
5
Anticipating the First Trip with This Luggage
on December 10, 2019
Posted by: Susan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have yet to use this luggage; however, my 10 year old Samsonite luggage experienced wheel failure on a recent 8 day Italy tour and subsequent 12 night Holy Land cruise. This luggage is much lighter, and I am expecting that it will hold up as well. Love the color.
Written by a customer while visiting samsonite.com