Customer reviews from Sunny Health & Fitness
Sunny Health & Fitness - Performance Smart Magnetic Recumbent Elliptical Cross Trainer - Gray
Average customer rating
4
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
14
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
3
Customer Reviews for Sunny Health & Fitness - Performance Smart Magnetic Recumbent Elliptical Cross Trainer - Gray
Customer Rating
2
Not Happy at 80!
on May 17, 2026
Posted by: Paul
Bought this bike in April 2024 for my wife to prepare for major back surgery scheduled for August. She was very happy with it and used it every day for 30 minutes until the crankshaft broke at the right side pedal connection. I put a lot of effort into getting Sunny to replace the part under warranty.
She started using it again after surgery as part of her recovery and therapy, and guess what. . same part broke in the same place and the bike is useless now. . . I went back to Sunny and am hoping I can get the part even if I have to pay for it. They said they will let me know if it is available. This last problem started on 5/15/26. In summary, I bought the bike on 4/15/24, and on 5/15/26, it broke the same part in the same place. My wife is the only one using it, and she is 80 years old.
She started using it again after surgery as part of her recovery and therapy, and guess what. . same part broke in the same place and the bike is useless now. . . I went back to Sunny and am hoping I can get the part even if I have to pay for it. They said they will let me know if it is available. This last problem started on 5/15/26. In summary, I bought the bike on 4/15/24, and on 5/15/26, it broke the same part in the same place. My wife is the only one using it, and she is 80 years old.
Written by a customer while visiting Sunny Health & Fitness
Customer Rating
1
I am having continual problems
on May 19, 2026
Posted by: Glenn W.
I am having continual problems with the nuts and split washer of the foot pedal support, (left and right) coming off when I am using the device. I have lost this parts several times and had to replace them twice.
Written by a customer while visiting Sunny Health & Fitness
Customer Rating
5
DO IT!!
on May 26, 2026
Posted by: Georgina V.
OMG SO HAPPY!! I was in need of movement! At 56 I found myself not exercising or moving around much anymore! Needing knee replacements and hips, I wanted to get moving and in some shape before the surgery! This DID that! Easier than a bike or treadmill!!! Take your time putting it together, dont be scared, its not that hard!
Written by a customer while visiting Sunny Health & Fitness