Customer reviews from brother-usa.com
Brother - ADS-1800W Compact Wireless Duplex Desktop Scanner with Single Pass Double-Sided Scanning - White
Average customer rating
4.4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
1
Customer Reviews for Brother - ADS-1800W Compact Wireless Duplex Desktop Scanner with Single Pass Double-Sided Scanning - White
Customer Rating
3
Read contents of box to make sure you have what you need
on May 11, 2024
Posted by: angelab498
[This review was collected as part of a promotion.] The scanner is a very nice size. Perfect for just putting anywhere you need it very compact. Scanning quality is as expected. The wireless connectivity was all right. You had to use a USB-C to connect it or it wouldn’t have it come with the power cord.
Response from brother-usa.comBy Brother Customer Service, May 13, 2024
We understand you're experiencing issues with the cable not included for your Brother ADS1800W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
There is no doubt that the ADS1800W Wireless Compact Desktop Scanner is a must-have!
on May 9, 2024
Posted by: aliciak98
[This review was collected as part of a promotion.] The ADS1800W Wireless Compact Desktop Scanner is so compact, easy to use with amazing versatility. It is easy to use the touchscreen interface. There is no problem reading the scans - the scans are clear and easy to read.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great scanner for home and on the go 🚶♂️
on May 8, 2024
Posted by: lordfarquaad
[This review was collected as part of a promotion.] Excellent scanner with a touchscreen that can be used for scanning. Compact design and very versatile so it's great for travelling and using it on the go. Can be connected wirelessly as well. Overall it's great and I'm extremely happy with it ☺️
Written by a customer while visiting brother-usa.com
Customer Rating
5
Compact and versatile
on May 7, 2024
Posted by: hristob36
[This review was collected as part of a promotion.] Setting it up was easy and it connects quickly to my Wi-Fi, which is super convenient. The scanning speed is fast, and it handles loads of pages smoothly without any jams. The quality of the scans is clear, even with a small print. I love that I can scan directly to my computer or even my phone, making everything much simpler. The touchscreen is a nice touch, too—it's responsive and easy to navigate. Overall, for anyone needing a reliable scanner for home or small office, this Brother scanner is a great choice.
Written by a customer while visiting brother-usa.com
Customer Rating
4
office essential
on May 5, 2024
Posted by: czbunny
[This review was collected as part of a promotion.] Office essential. Easy to use. Good quality and I love its standard size that can be fitted very well on my desk. I also have a printer but I do love this scanner very much.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best scanner ever
on May 3, 2024
Posted by: evanc27
[This review was collected as part of a promotion.] I really like this scanner. The scanning quality is very good. The pictures are very clear. It is very easy to connect it to my computer and easy to set up. It has the ability to scan cards and color papers. The scanner is also very compact and easy to carry around. This is my favorite scanner now.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Compact and quick scanner
on May 3, 2024
Posted by: hollys344
[This review was collected as part of a promotion.] Overall a very nice scanner. It is super quick and easy to connect. I like how you can create one-touch work flow so that you can quickly get documents where they need to go! The only issue is that it doesn’t have something to catch the papers as they are scanned.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Compact, easy to set up, vibrant scan
on May 1, 2024
Posted by: danielles679
[This review was collected as part of a promotion.] First, this was super simple to set up! The instructions were very clear and little room for error. I was able to connect to my wifi very fast! Plus, the compact design makes it easy to move around and fit in smaller places. Then, inserting documents is even easier with adjustable bars to help fight the document perfectly. The touchscreen isn’t overly sensitive to touch so it registers what you press with minimal issues. Once scanned, the documents have come out perfect with all information included and in vibrant color! Definitely recommend
Written by a customer while visiting brother-usa.com