Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
560
4 Stars
88
3 Stars
16
2 Stars
12
1 Star
19
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
This TV has a nice picture and easy to setup
on December 20, 2025
Posted by: Fishs197
[This review was collected as part of a promotion.] I like the TV, I wish the volume would stay the same when you change channels or when a commercial comes on. I thought older TVs the volume stayed the same even when a commercial came on. Thanks Randy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent TV a litte disappointed
on December 20, 2025
Posted by: Kireneza
[This review was collected as part of a promotion.] Had a light spot when the TV was on a black screen, right out of the box. Tried all the recommended fixes online to try and fix it but remained the same. We kind of got used to it. Only noticeable on dark or black parts of whatever we're watching.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new tv !
on December 21, 2025
Posted by: Twnhtx
[This review was collected as part of a promotion.] First time buying a high end tv but I am definitely pleased with the picture quality, responsiveness of the tv and all the features. More than happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TV has clear picture.
on December 23, 2025
Posted by: Veege47
[This review was collected as part of a promotion.] Love the clarity of the picture.
And the sound is awesome even without surround sound. And all the features it comes with. WOW!!!!!!
And the sound is awesome even without surround sound. And all the features it comes with. WOW!!!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This tv has met our expectations and exceeded for
on December 25, 2025
Posted by: DaveB59
[This review was collected as part of a promotion.] This tv has met our expectations and exceeded for watching movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is unbelievable. I love it!
on December 30, 2025
Posted by: Freddy
[This review was collected as part of a promotion.] The most amazing TV I've ever watched! I never watched movies as much as I do now. When I purchased this TV, I didn't think it would make our family nights way better then they were before! My nieces and nephews actually look forward to it now. They didn't before lol. We take turns picking the movies we'll watch. The picture quality is amazing! Contrast and black levels are great! Color is perfect! Sound is unreal! Purchasing a premium TV is well worth the money! The warranty service is great also. Samsung is King for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
my experience
on January 5, 2026
Posted by: swade
connectivity is awsome. still finding out all the things it can do. Samasung tv aint bad as a way to cut the chord. Local channels are in HD and good enough. Only complaint is a little lag when watching fast sports
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US