Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
560
4 Stars
88
3 Stars
16
2 Stars
12
1 Star
19
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Excellent picture, even in bright room.
on October 4, 2024
Posted by: Jason64
[This review was collected as part of a promotion.] We have this is a room with lots of windows. Previously, we had struggled with both picture brightness in this room and with harsh reflections of the screen. This tv has completely eliminated both of those issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best for playing games
on June 26, 2024
Posted by: Dracul
[This review was collected as part of a promotion.] This 120hz TV has very pure herzios and makes the games look fluid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect replacement for my 2022 NeoQLED TV
on November 28, 2024
Posted by: nish2069
[This review was collected as part of a promotion.] Broke my 2022 TV while moving and luckily this was on sale and I found out that this is an online excl version of the QN90D version. Similar- spec wise with the only difference being one central stand for the 90D version and the two uglier stands for the X1D version. Didn't matter to me as I was going to mount this on my wall anyway. Awesome colors and picture quality and I use this to play some games on geforce now with no frame rate issues. Would definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Samsung NEO QLED TV!
on February 22, 2025
Posted by: PLMnFlorida
I bought our 55” Samsung Neo Qled 4k tv three months ago and it’s by far the best Samsung TV we have ever had! Beautiful rich colors and outstanding image. It’s a real ultra high quality tv with all the bells and whistles one could ever imagine. It was so easy to set up with Samsungs’ automatic configuration program and afterwards, I took it from there. I was immediately excited from the magnificent sound quality directly from the tv before I started using my Samsung sound bar system. From my own personal experience, I’m impressed and extremely happy with our new Samsung NEO QLED 55” TV.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV and nice size
on February 23, 2025
Posted by: Rexxman
I brought this a month ago and currently I'm enjoying the TV. Because i'm not TV tech savvy I can't speak on the refresh rate or how video games are on this TV. However, the TV is in a room 5 large windows and they don't affect the picture.
Written by a customer while visiting Samsung US
Customer Rating
1
Volume adjusts to 0 by itself
on October 9, 2024
Posted by: Adam
Unusable. Volume turns itself down to 0 at random. Followed troubleshooting guide and adjusted settings as described. Still unable to watch without volume being turned down to 0
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, October 9, 2024
Adam,
I'm sorry to hear of the sound issues you're experiencing with Samsung's QNX1D. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I'm sorry to hear of the sound issues you're experiencing with Samsung's QNX1D. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on May 20, 2024
Posted by: Ticothedog
[This review was collected as part of a promotion.] I never game. I use this behemoth of a television, 85 inch, to watch movies and every day shows. I don't really understand how 8K could be any clearer or crisper than this 4k QLED! The picture almost looks 3 dimensional. I get comments from anyone that enters my home entertainment room on not only the sheer size but excellent colors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv for the price
on July 28, 2024
Posted by: InkedLeather00
[This review was collected as part of a promotion.] The best parts of this tv is the picture and quality. The clarity of the pixels is unmatched. Having the picture be clear with a high refresh rate makes it the best tv for gaming, watching movies, sports and so much more. You feel the pictures come to life. You can see every detail, no matter how small. The other part is that it's viewable from any angle. No blind spots from anywhere in your home. I personally love the view. A bonus is also that it doesn't throw heat! No hot tv here! Others tend to get hot with the high resolution but this ones doesn't!
Value
5
Written by a customer while visiting Samsung US