Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
560
4 Stars
88
3 Stars
16
2 Stars
12
1 Star
19
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Great picture, easy to install, nice and thin
on August 19, 2025
Posted by: Clrqotw
[This review was collected as part of a promotion.] All great, just one small request. I’d like to be able to easily, like from the Home Screen, set a sleep timer instead of having to dig down through menus. If I and wrong and you can do it, please direct me how.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding
on August 19, 2025
Posted by: VolsFan
[This review was collected as part of a promotion.] Outstanding picture quality! Black levels are superb for non-OLED. I liked it better than the X93L. You won’t be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV!
on August 19, 2025
Posted by: GoSteelers
[This review was collected as part of a promotion.] I'm very happen with my purchase. The TV has great color and can handle being in a bright room. I didn't care for the AI features, so I turned them off. I would definitely buy this TV again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv resolution
on August 19, 2025
Posted by: cooltv
[This review was collected as part of a promotion.] Ive been buying samsung tvs for years. This new released one has a great resolution. Me and my nephew love the gaming hub. We only had to purchase the controller and we play all day. Will keep buying samsung tvs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV, remote difficult to use
on August 19, 2025
Posted by: Review
[This review was collected as part of a promotion.] TV has great picture quality, color, and detail. The remote is difficult to use. I've had the TV for 6 months and I still have difficulty making adjustments to the picture. Some of the symbols are not intuitive and there isn't a written explanation for what they do. Remote does not control a non-Samsung soundbar.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Vibrant Picture & Smart Features Make It a Winner
on August 20, 2025
Posted by: Nurav666
[This review was collected as part of a promotion.] The Samsung QN85D 65" has been a fantastic addition to my living room. Its Mini-LED backlight creates a bright, punchy picture with deep blacks and vivid colors, making movies and sports look truly impressive—even during the day. Upscaling for HD content is sharp, and motion handling is very smooth, so action scenes stay crisp. The Tizen smart TV interface is responsive and easy to use, with plenty of apps and handy Game and Ambient modes.
Sound quality is clear and dialogue stands out, though the built-in speakers feel a little limited for bass and immersion—adding a soundbar is a smart move for movie nights. Another minor downside: the reflective screen can show strong glares if you have direct light facing the TV. It also lacks Dolby Vision, supporting only HDR10 and HDR10+ for high dynamic range.
Still, the overall performance, slim design, and responsive features make this a great premium TV choice for most home theater needs. If you want excellent contrast, fantastic brightness, and top-notch smart functions, the QN85D delivers—just be aware of the minor quirks with sound and reflections
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 20, 2025
Posted by: Ragoon65
[This review was collected as part of a promotion.] This TV automatically detected when I’m gaming has a great picture and it’s easy to work with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This tv haves great features
on August 20, 2025
Posted by: Norton3618
[This review was collected as part of a promotion.] The picture is very crisp, I was playing my game system in a gust thought it was an actual game I was watching. Easy settings and easy to find what your looking for
Value
5
Written by a customer while visiting Samsung US