Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
560
4 Stars
88
3 Stars
16
2 Stars
12
1 Star
19
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Realistic picture quality
on August 9, 2025
Posted by: Lovecows
[This review was collected as part of a promotion.] The picture quality was so good that I felt like I was in the movie. It was so realistic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I bought ever.
on August 9, 2025
Posted by: NunyaBuznasz
[This review was collected as part of a promotion.] This TV is awesome, the remote is people friendly. You pretty much have everything right there at your fingertips. The picture of the screen has awesome clarity. Great for gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding product - monitor is crystal clear
on August 16, 2025
Posted by: Fresh92629
[This review was collected as part of a promotion.] The overall TV is crystal clear, outside light does not affect the viewing quality. Apps are easy to manipulate and download. Functionally is a smooth process. I have four in my home. Certainly will continue buy this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I've ever purchased from any company.
on August 16, 2025
Posted by: LoveSamsung
[This review was collected as part of a promotion.] This is my GOTO technology from News, Movies, Research.
Can't wait to match it with it's perfect companion, the Q-series Soundbar HW-Q990F 11.1.4 ch Subwoofer & Rear Speaker (2025).
Thanks much Samsung..
Can't wait to match it with it's perfect companion, the Q-series Soundbar HW-Q990F 11.1.4 ch Subwoofer & Rear Speaker (2025).
Thanks much Samsung..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the NEO. Second One I've Purchased
on August 18, 2025
Posted by: Staals
[This review was collected as part of a promotion.] I really enjoy the TV. The NEO gives great color and true blacks without having to spend the giant price tag for an OLED.
Great integration with my XBOX X and links right up to my Sonos ARC Soundbar
I also love the solor charging for the remote.
Great integration with my XBOX X and links right up to my Sonos ARC Soundbar
I also love the solor charging for the remote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Neo QLED TV
on August 19, 2025
Posted by: FCR2025
[This review was collected as part of a promotion.] We've had this tv for more than three months. Overall, it is okay. The image quality is satisfactory. However, we are still having some issues with the AI sound settings that every now and then increases/decreases the volume, which is annoying. I just wish, we would have purchased the OLED tv for a few hundred more. I am hoping that Samsung would eventually release a new software update that will improve the image and sound of this tv. Overall, I am satisfied with this tv, but expect a sofware update to make it better.
Dr. Fabian Cevallos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best
on August 19, 2025
Posted by: Doll88
[This review was collected as part of a promotion.] I love Samsung tv is the best I ever watch, I have 7 Samsung tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture
on August 19, 2025
Posted by: YODAMS
[This review was collected as part of a promotion.] The Neo QLED is amazing. Deep blacks, no motion blur, and clarity only matched or exceeded by much more expensive OLED screens. Cutomization options for everything, AI optimization is available if you want to utilize it.
Value
5
Written by a customer while visiting Samsung US