Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
560
4 Stars
88
3 Stars
16
2 Stars
12
1 Star
19
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Beautiful TV
on July 29, 2025
Posted by: Smnsari
[This review was collected as part of a promotion.] Array technology is amazing as i use my TV for streaming, PS5, sports and movies. It is easy to switch between the features and the software is so stable that allows u yo download or keep the apps up and running!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality TB
on July 30, 2025
Posted by: nlrchiefs
[This review was collected as part of a promotion.] TV has excellent picture quality. The color is great and the brightness is as well. I especially like the choice of picture modes. Speakers could be better but easily solved with soundbar. Biggest drawback is Tizen system. There is a good choice of apps to choose from. There is some lag when an app starts. It is also very cluttered, could be streamlined to make navigation easier. Also, the Alexa system does not respond well. Especially if you have an echo device in the same room as the tv. It also is slow to respond when you actually do get it to recognize your voice. Maybe improve the voice recognition on the TV.
Overall it is an excellent TV.
Overall it is an excellent TV.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate
on July 30, 2025
Posted by: BigHerm
[This review was collected as part of a promotion.] I use the TV for , streaming, movies, regular TV, Internet, showing pictures, and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features
on July 30, 2025
Posted by: Tvlove
[This review was collected as part of a promotion.] The Picture is really good. Way better than my last tv. The sound is really good too. No regrets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dark spot!
on July 30, 2025
Posted by: JRobb2344
[This review was collected as part of a promotion.] Absolutely loved this TV and paid a lot for it… just out of warranty gets a huge dark spot dead center!
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for Life
on July 30, 2025
Posted by: CrazyG
[This review was collected as part of a promotion.] I use OTA and stream and the color is so vivid and beautiful like I've never seen on the other tv brands I have owned. I am completely impressed by the clear pixel image of everything I watch. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As advertised…. Need I say more!!!
on July 31, 2025
Posted by: Polo2k
[This review was collected as part of a promotion.] I just use it for a movie experience on a Samsung theater system .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Checks all the boxes for our main living room TV
on August 8, 2025
Posted by: JDYOSU2025
[This review was collected as part of a promotion.] We purchased this television for a few main reasons:
1. The higher frame rate to handle live streaming sporting events.
2. One of the best picture qualities available at the time of purchase.
3. being able to stream video games and content from our phones & laptops when needed.
The television has performed all functions flawlessly as we never have to worry about it freezing or buffering during the big sports games we watch and anytime my wife needs to screen mirror videos from our daughter's dance studio to help her learn a new routine it connects easily and does not slow down or disconnect.
Overall, the picture is great, and the functionality is exactly what we needed in a big screen living room entertainment hub.
1. The higher frame rate to handle live streaming sporting events.
2. One of the best picture qualities available at the time of purchase.
3. being able to stream video games and content from our phones & laptops when needed.
The television has performed all functions flawlessly as we never have to worry about it freezing or buffering during the big sports games we watch and anytime my wife needs to screen mirror videos from our daughter's dance studio to help her learn a new routine it connects easily and does not slow down or disconnect.
Overall, the picture is great, and the functionality is exactly what we needed in a big screen living room entertainment hub.
Value
5
Written by a customer while visiting Samsung US