Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(696 Reviews)
Rating breakdown 696 reviews
5 Stars
561
4 Stars
88
3 Stars
16
2 Stars
12
1 Star
19
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Great Picture
on July 2, 2025
Posted by: MidnightSun
[This review was collected as part of a promotion.] I love this TV. Great picture and I've been able to download my favorite TV apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on July 5, 2025
Posted by: Samimac316
[This review was collected as part of a promotion.] Love my TV. Great picture. Fits perfectly in the space I have it in. Soundbar works great with it. Watching movies is like being in the theater.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on July 5, 2025
Posted by: TheRod
[This review was collected as part of a promotion.] The picture quality is so vivid and clear, and the large size really enhances my viewing expetience. Samsung rocks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has unique features
on July 6, 2025
Posted by: Amer1317
[This review was collected as part of a promotion.] Picture & Contras
Peak brightness around 1,000 nits, which offers impactful highlights and strong performance in bright rooms .
Peak brightness around 1,000 nits, which offers impactful highlights and strong performance in bright rooms .
Excellent color gamut (~85% DCI‑P3), vibrant HDR color, and out-of-the-box accuracy that further improves after calibration .
Gaming & Motion
Gaming & Motion
Features 120 Hz native refresh, full HDMI 2.1, VRR, ALLM, FreeSync Premium Pro, and low input lag—ideal for console/PC gaming .
Panel response is slightly sluggish; gaming and fast sports might show some motion blur unless motion smoothing is used .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fine except
on July 7, 2025
Posted by: makoman
[This review was collected as part of a promotion.] I find the internet connection is, at times, ineffective, and slow at other times. When we have an electric glitch some of the apps are changed, making me find the problem and fix it which can take consider time.
Value
3
Response from Samsung USBy Samsung Specialist, July 8, 2025
makoman,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the price
on July 7, 2025
Posted by: Hate2shop
[This review was collected as part of a promotion.] Very impressive screen quality. And great "extra" features. Nice to able to stream games and not have a console, so I can casually game. Nice to able to seamlessly use my Samsung sound bar with the TV that I've had for years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv’s are best in quality
on July 7, 2025
Posted by: Veeruv17
[This review was collected as part of a promotion.] Good quality . Better picture and nice colors. 85 inch tv is the best so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv for my theater
on July 7, 2025
Posted by: Steven
[This review was collected as part of a promotion.] Fast refresh no distortion would recommend to anyone
Value
5
Written by a customer while visiting Samsung US