Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(696 Reviews)
Rating breakdown 696 reviews
5 Stars
561
4 Stars
88
3 Stars
16
2 Stars
12
1 Star
19
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Qn85D - Easy setup and great picture
on April 18, 2025
Posted by: Larsenbj
[This review was collected as part of a promotion.] Bought this 55” tv for our bedroom. Setup was simple and the apps and settings automatically populated after syncing with our other Samsung tv and our Samsung account.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We love our new Samsung TV
on April 18, 2025
Posted by: Pegster
[This review was collected as part of a promotion.] We had a Samsung tv that was over 12 years old, we don’t do any gaming we only stream tv. This new Samsung tv picture is so good it looks like real life and especially since we went with the 85” screen. The room it’s in does not have any window coverings and the picture is still so bright and detailed looks absolutely awesome all the time we are so happy with our purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT BUDGET TV
on April 18, 2025
Posted by: Dadbod
[This review was collected as part of a promotion.] I would of given this 5 stars if it weren't for noticeable blooming on the top corners compared to my other q90b with similar technologies. The A. I. features makes little difference when upscalling watching older picture formats, my q90b did a better job at this without the A.I. Feature.
The price was fair but expected more from a newer TV, especially from Samsung. The tv remote has greatly improved with its response time and rarely laggs, just wish it was bigger (small gets lost) with more button options and customization. The smartwatch integration with this TV has improved as well. The smart things app has also improved and is now integrated into the tv and don't have to buy a external Hub to connect via USB like the older tvs.
The price was fair but expected more from a newer TV, especially from Samsung. The tv remote has greatly improved with its response time and rarely laggs, just wish it was bigger (small gets lost) with more button options and customization. The smartwatch integration with this TV has improved as well. The smart things app has also improved and is now integrated into the tv and don't have to buy a external Hub to connect via USB like the older tvs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better Than Expected
on April 18, 2025
Posted by: MTVGCC
[This review was collected as part of a promotion.] We’re really pleased with the 85”. I really didn’t think the change from a 5 year old 75” Samsung would be much different, but it is. Great picture. We made a good choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung 75 Inch QLED 4K TV
on April 18, 2025
Posted by: TVShop
[This review was collected as part of a promotion.] I use the TV for movies and to watch Sports mostly with occasional streaming. Overall the TV has not met my expectations but I guess I am stuck with it. I really expected the picture to be better. From time to time it does live up to what I was expecting but not enough of the time. Just not what I was expecting at all when I purchased the TV that’s for sure!
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture and features
on April 18, 2025
Posted by: slunaTX
[This review was collected as part of a promotion.] The QN85D Samsung Neo QLED 4K TV has a beautiful picture for sports, nature/adventure, really anything we watch. And the seamless integration with our Samsung phones and tablets is a huge bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for a great price.
on April 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is a very great TV I brought for a great deal. Awesome picture quality, sound clarity & easy to use smart Tizen platform. It became even better experience when I paired it with a Samsung S61 Soundbar. The Q-Symphony sound mode works out of the box!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fully Functional & Exceptional Performance
on April 18, 2025
Posted by: SamsungLuver
[This review was collected as part of a promotion.] I fell in love with my Neo QLED 4K tv. I got the 65” for my bedroom.
I’ve had it since January. The screen quality is perfect. I don’t have a soundbar just yet, but the audio is nice & clear. I’m super impatient; my QNX1D does not lag and I definitely love that. Lastly, I have only charged the remote once since I’ve had it.
I also have a QLED 4K Q70D in my living room. However, I love my QNX1D Neo QLED 4K a lot more.
Value
5
Written by a customer while visiting Samsung US