Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(696 Reviews)
Rating breakdown 696 reviews
5 Stars
561
4 Stars
88
3 Stars
16
2 Stars
12
1 Star
19
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
This product has great features.
on March 20, 2025
Posted by: CBDB1968
[This review was collected as part of a promotion.] Brilliant detail on a screen that’s packed with over 30 million pixels with Quantum Matrix with Mini LEDs.
Utilizes 20 specialized networks the Neural Quantum Processor drives expertly upscaled 4K resolution. Highs and lows. Brights and darks. And all the hues in between. A variety in every frame with dynamic contrast and brilliant colors, all in 4K resolution.
Every whisper, every chime, every creaking door you hear the audio move with the story with Dolby Atmos® and Object Tracking Sound.
With Motion Xcelerator Turbo+ allows it to smooth—even during super-fast gaming content.
Utilizes 20 specialized networks the Neural Quantum Processor drives expertly upscaled 4K resolution. Highs and lows. Brights and darks. And all the hues in between. A variety in every frame with dynamic contrast and brilliant colors, all in 4K resolution.
Every whisper, every chime, every creaking door you hear the audio move with the story with Dolby Atmos® and Object Tracking Sound.
With Motion Xcelerator Turbo+ allows it to smooth—even during super-fast gaming content.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional TV experience
on March 20, 2025
Posted by: Homebuilder
[This review was collected as part of a promotion.] The Samsung QN85D Neo QLED 4K TV (2024) is a standout product, offering exceptional picture quality with vibrant colors and deep contrast. I love the HDMI 2.1 support and low input lag. The integrated Dolby Atmos provides immersive audio, even better with the Q soundbar I got. The TV’s strengths made it an excellent choice for our family room entertainment. Overall, it’s a great investment, thank you Samsung for this great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible video quality
on March 20, 2025
Posted by: Nathan
[This review was collected as part of a promotion.] I bought this TV last winter. Sometimes I'd put on an HD fireplace video on and it'd be hard to distinguish from a real fireplace!
Video and sound quality is amazing!!
Video and sound quality is amazing!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my 85 inch TV
on March 20, 2025
Posted by: toby11
[This review was collected as part of a promotion.] I love my 85-incher. It's like being at a movie theater. Watching movies or sports is so dynamic. LOVE IT !!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big and Bold
on March 20, 2025
Posted by: pete0726
[This review was collected as part of a promotion.] I upgraded my 75 to an 85. So far so good. The picture is sharpe. I need further adjustments. I am surprised by the lack of external connections. It is the reason for 4 stars. There should also be a setup process that doesn't include Google. I use an external box so I keep control. Ads displayed on a TV I purchased will never be acceptable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Picture Freezes
on March 20, 2025
Posted by: Disappointed
[This review was collected as part of a promotion.] The new TV picture freezes randomly as shown in the attached picture.
Value
2
Response from Samsung USBy Samsung Specialist, March 21, 2025
Disappointed,
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN85D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN85D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Bestpicture
on March 20, 2025
Posted by: SamsungLove
[This review was collected as part of a promotion.] The picture on this tv is impecable bright and virent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Super clear display with great black level
on March 20, 2025
Posted by: Senz2view
[This review was collected as part of a promotion.] The tv is great for the price.
Samsung UI is better than their competitors.
Black levels are great.
Day time viewing is great.
Viewing angle is good.
Night time Light reflection is the only annoying thing.
Samsung UI is better than their competitors.
Black levels are great.
Day time viewing is great.
Viewing angle is good.
Night time Light reflection is the only annoying thing.
Value
4
Written by a customer while visiting Samsung US