Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
560
4 Stars
88
3 Stars
16
2 Stars
12
1 Star
19
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Samsung - Refurbished Excellent - 65 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Great All Around
on April 16, 2024
Posted by: Anonymous
from Lake Odessa
[This review was collected as part of a promotion.] The very first thing I noticed about this TV compared to other LEDs that I’ve owned was the sound quality. The Dolby Atmos and Object Tracking Sound that is in this TV allows for great sound that I’ve never experienced without the help of a soundbar. The sound tracks across the screen as the picture changes, or is pinpointed to a spot on the screen where the action is taking place. This also helps with the issue I’ve always had with LEDs and other flatscreen TVs, where I couldn’t get the sounds effects, voices, and music to be properly proportionate to each other. The picture is very clear with no noticeable lag in quick movements on screen. The fluidity of the movements on screen are amazing thanks to the Motion accelerator Turbo+ feature; no more skipping/jumping baseballs or golf balls as they fly through the sky on screen. Another one of my favorites is the Home Screen; each time I turn the TV on the Home Screen is even more customized to my preferences based on my watching history. Setup was super slick with the app. Great picture, great sound, and great usability.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This product has great picture and sound
on April 17, 2024
Posted by: Mros21
[This review was collected as part of a promotion.] We use our new TV in our room for movies and streaming shows. The picture quality is amazing love how the colors pop its so crisp and the sound is so clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brightest Television
on April 22, 2024
Posted by: Freeloader
[This review was collected as part of a promotion.] This is the best television I’ve ever owned. I owned the Samsung earlier model and this model is much easier to operate from smart tv apps to sound , by far the best so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The neo qled 4k
on April 23, 2024
Posted by: DJsaver615
[This review was collected as part of a promotion.] I've had samsung tvs for most of my life but this tv is something special the gaming mode is very cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This was interesting to setup
on April 29, 2024
Posted by: TheyCallMeMandy
from Orlando
[This review was collected as part of a promotion.] Overall our family loves this TV. It’s great picture quality allows us to view everything and make us feel like we are in a movie theatre or actually in the event on the screen. I love how bright it is, I don’t have to worry about pulling the blinds in order to see, I haven’t have to worry about the glare. The sound is good, we had difficulty when hooking up our input streaming device. We noticed it wasn’t as loud as if we had used the apps built into the tv itself. So we kind of stopped using the streaming device. It was getting way to quiet, to the point where we had to put volume all the way up to 40-50 to hear. When not using the streaming the volume and surround sound built into this tv is amazing! We set our tv up with the remote and have since downloaded the smart things app which is awesome. It allows you to control your tv from your phone. I love it! The Samsung os is very fast and just the best! We spend more time watching tv rather than waiting for things to load. The real depth enhancer makes things look way less blurry. Overall, this tv is great!
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, April 30, 2024
TheyCallMeMandy,
Thank you for choosing the 2024 QN85D TV and for your review. To improve your sound quality, there are several volume features you can enable/disable/adjust to your liking.
– Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
– Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time to automatically adjust the volume when you use an app or switch to an external input source.
– Several Sound Modes are likewise available to meet your personal preferences: Menu > Settings > All Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for choosing the 2024 QN85D TV and for your review. To improve your sound quality, there are several volume features you can enable/disable/adjust to your liking.
– Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
– Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time to automatically adjust the volume when you use an app or switch to an external input source.
– Several Sound Modes are likewise available to meet your personal preferences: Menu > Settings > All Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Crisp View
on May 8, 2024
Posted by: jluibel10
from Manheim
[This review was collected as part of a promotion.] Setting this TV up was a breeze, completely sidestepping the usual tangle of wires behind the stand. The app guided me smoothly through the process, and downloading the user guide was all it took to finish the setup. The colors pop beautifully, and the images are top-notch, making every view a delight. Its size, sound, and brightness levels are just perfect, and the clarity is unmatched. Watching movies has become an even more enjoyable experience. It's an excellent TV, through and through.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great picture, can’t beat the quality
on May 8, 2024
Posted by: chynnamarie27
from Las Vegas
[This review was collected as part of a promotion.] This TV has amazing picture quality it feels like you can see whatever you’re watching in real time! The TV is also pretty intuitive to use. I would definitely recommend to anyone that is interested to purchase this TV as you cannot beat the price and the quality! Its sleek design allows it to look great in any space within your home. It also comes with a stand if you would like to have it standing versus mounted on your wall, which is an excellent touch.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great product
on May 13, 2024
Posted by: Rissma
[This review was collected as part of a promotion.] I love using it for movie night because it has great quality.
Value
4
Written by a customer while visiting Samsung US