Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
655
4 Stars
97
3 Stars
29
2 Stars
16
1 Star
15
86%of customers recommend this product.
(
95 out of
110)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
2
Bad Decisions Samsung
on January 5, 2026
Posted by: Scott
from Liverpool, NY
I have two Samsung TV's. Samsung downloaded an update Christmas Eve (widely reported across the internet). My DVD player on one TV and my Amazon FireStick on the other both stopped working due to the update. Samsung performed an update from the original operating system to something new, which is problematic and not as easy to use. I can't even figure out what was once easy. That is why Samsung is getting 2 stars from me. As far as the screen, it's pretty nice but nothing fantastic.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV but.Sync & leveling sound needs work!
on January 20, 2026
Posted by: jlov
from Northfield, Mn
While the tv is great there are a lot of things /changes that could improve it. For example I purchased a Samsung soundbar and spent days & days trying to sync the lips of the people taking on the tv....terrrible time! Then when one tv channel is louder than the other the Samsung sound bar does not have an easy fix to "level" the sound between channels. This should be an easy fix with today's technology! Some of the instructions could be more user friendly.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on January 20, 2026
Posted by: MVSBOSS
A beautiful TV with an even better picture. It is very thin and has a very sturdy base. The picture is sharp. The images look real. The 75" screen is perfect for the living room. Cab be viewed, even from an angle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
aggravating remote
on January 20, 2026
Posted by: retired
from demopolis al
I am totally pleased with the picture and sound quality, however the design of the remote control is ,in my opinion, not good. changing channels and surfing through the guide is not easy. We like to use two remotes so that if one forgets to mute the sound then the other one can.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US