Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Average customer rating
4.1
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
91
4 Stars
10
3 Stars
11
2 Stars
11
1 Star
17
79%of customers recommend this product.
(
90 out of
114)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Customer Rating
5
good for every day
on June 19, 2022
Posted by: lees
i have 2 of the cases i have the defender pro and a popsocket one it is highly recommended for those who like maintaining the look of thier phones
Written by a customer while visiting otterbox.com
Posted by: Jason
Verified Purchase:Yes
Didn’t fit on the iPhone 12. Only fits with the new phones
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, April 3, 2023
Hey there Jason! We're sorry to hear about your fit frustrations with our Defender Series Pro case. Is it possible that you purchased the incorrect size case for your device? It is very important that you have a case that is specifically built for your device, as our Otter Engineers design each of our cases to fit the specifications of the device. If you have confirmed that you purchased the correct case for your device, give us a ring at 1-855-688-7269 and we would be happy to help how we can.
Best,
OtterBox Customer Service
Best,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Posted by: Brittany
Verified Purchase:Yes
This Phone case sucks! Waste of money!!!Don’t buy!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 18, 2023
Hello, Brittany! We are so sorry you are not enjoying the Defender Pro Series case. If there is a specific issue with the case that we can remedy via warranty replacement, we would be more than happy to do so. If you would like to return the case, we can certainly assist with that, and if our Customer Service Team may help find a more perfect case for your taste, please do not hesitate to reach out as we are happy to help with that, too!
Written by a customer while visiting otterbox.com
Posted by: Fred
Verified Purchase:Yes
I feel it protects much better than most others!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Dave Kaz
Verified Purchase:Yes
The case doesn’t fit my phone well sometimes it falls out
Response from otterbox.comBy Customer Service, October 26, 2023
Hello! We apologize for the issue you are experiencing with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Shawn
Verified Purchase:Yes
I love my otterbox! Best case i have ever had. Love the colors!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AJMCPA
Verified Purchase:Yes
I've used Otterboxes since I had an iPhone 3GS
and will always use them on my iPhones
and will always use them on my iPhones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com