I just got my iPhone 12 Pro and purchased an Otter case to protect it. Mine is marine blue so it doesn't show dirt so much. I am clumsy so I definitely needed something to protect my iPhone and Otter fits the bill. ! I love the shield on the front since it seems to repel fingerprints. I have used Otter protection before on my previous iPhones and, as many times as I have dropped my phone, it never once cracked! Quite impressive!
Older models had plastic covering the screen. This has none.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 21, 2023
Hey there Dan! We're sorry to hear that you aren't loving our Defender Series Pro case for your device. Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series case was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of the Alpha Glass/Amplify/Alpha Flex provides your phone with premium protection and outperforms our previous Defender Series designs. We apologize for any frustration this may cause, and we would be happy to help how we can. Just give us a ring at 1-855-688-7269 and we will do what we can to help. Kindly, OtterBox Customer Service
Not as good as previous designs. The phone falls out of the holster way too much. I’ll be looking for something else.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 24, 2023
Hello Cota! We're sorry to hear about your case frustrations with our Defender Series case and its Holster. This sounds like a very unusual situation and we are sure that a replacement will get this all sorted out for you. Just give us a ring at 1-855-688-7269 and one of our awesome Otters will be sure to help you out. Kindly, OtterBox Customer Service