The product did not fit the phone. The feedback options on the website did not offer that feedback just that "changed your mind". Not an appropriate option as suggests I made a mistake when in fact the phone case did not fit the cell phone as advertised.
Response from otterbox.comBy Customer Service, Customer Service, November 25, 2024
Hello, Garry! We are so sorry you experienced a fit issue with your product. Please reach out to our CS Team by phone or via chat, and we are happy to help with this issue!
Fits well. It makes the phone bigger and bulkier, but worth the protection against my frequent dropping of the phone. I modified a car dash mount so the case clips on it - easy to put in and take out of the dash mount.
I am having problems with my phone (ex: volume on ringer & keeps going to shutdown screen continues to try to make emergency calls) with this case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 3, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!