Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Average customer rating
4
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
90
4 Stars
9
3 Stars
11
2 Stars
11
1 Star
17
79%of customers recommend this product.
(
90 out of
114)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Posted by: Anonymous
Verified Purchase:Yes
Solid protector as always. I've been using them for years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Problem with case fitting phone as advertised
on November 24, 2024
Posted by: Garry W
Verified Purchase:Yes
The product did not fit the phone. The feedback options on the website did not offer that feedback just that "changed your mind". Not an appropriate option as suggests I made a mistake when in fact the phone case did not fit the cell phone as advertised.
Response from otterbox.comBy Customer Service, Customer Service, November 25, 2024
Hello, Garry! We are so sorry you experienced a fit issue with your product. Please reach out to our CS Team by phone or via chat, and we are happy to help with this issue!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Great case fits perfectly. Used Otter box for many years. Never had a broken phone or screen.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Central Virginian
Verified Purchase:Yes
Fits well. It makes the phone bigger and bulkier, but worth the protection against my frequent dropping of the phone. I modified a car dash mount so the case clips on it - easy to put in and take out of the dash mount.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This Product Exceeds The Standards For Protection For Your Phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TJZJr
Verified Purchase:Yes
Worth every penny excellent protection , can take a lot of ( accidents).
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Photoish32
Verified Purchase:Yes
The most Reliable Cell Phone cover. Never buy anything else
Written by a customer while visiting otterbox.com
Posted by: Richard
Verified Purchase:Yes
I am having problems with my phone (ex: volume on ringer & keeps going to shutdown screen continues to try to make emergency calls) with this case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 3, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com