Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Average customer rating
4.1
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
91
4 Stars
10
3 Stars
11
2 Stars
11
1 Star
17
79%of customers recommend this product.
(
90 out of
114)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Posted by: Mandycandy
Verified Purchase:Yes
This is my fourth (at least) purchase of an Otter Box phone case. They have saved my phones many times. As with many cases today you will need to add a separate screen protector. While one cannot rely on a case to protect against water, I did once briefly drop my phone in a pond and had no damage—I credit the Otter Box!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Charles
Verified Purchase:Yes
Holster has not changed since the first one we bought some years back. Belt clip cannot survive constant use & brittle construction transform a simple drop to a catastrophic event.
Response from otterbox.comBy Customer Service, August 16, 2023
Hello! We apologize for any issues you have experienced with your belt clip holster and/or Defender Pro Series case. We have an amazing warranty, so should a drop or other event damage your case or belt clip, we are most happy to get that warranty replaced for you. Should a need for this ever arise, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Easy, Simple, great company, excellent customer service
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Katie
Verified Purchase:Yes
The case is strong, comfortable and not too bulky. Just right for my iPhone.
Written by a customer while visiting otterbox.com
Posted by: thagen
Verified Purchase:Yes
Solid, great case! So pleased with fit and materials, great look!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: steve
Verified Purchase:Yes
Replaced the tired looking Defender Series from when I bought the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: K in Oh
Verified Purchase:Yes
Chose the Defender Pro as the texture plus the extra horizontal lines across back of case all helps retain a grip and reduces sliding on smooth surfaces…very pleased and Otterbox.com shipped quickly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Good Quality Case, Sturdy. Can Effect Screen cover
on December 19, 2023
Posted by: Benn
Verified Purchase:Yes
Great case so far. Makes having a generic screen protector nearly impossible though with the encroachment onto the screen by the case.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com