This is my fourth (at least) purchase of an Otter Box phone case. They have saved my phones many times. As with many cases today you will need to add a separate screen protector. While one cannot rely on a case to protect against water, I did once briefly drop my phone in a pond and had no damage—I credit the Otter Box!
Holster has not changed since the first one we bought some years back. Belt clip cannot survive constant use & brittle construction transform a simple drop to a catastrophic event.
Response from otterbox.comBy Customer Service, August 16, 2023
Hello! We apologize for any issues you have experienced with your belt clip holster and/or Defender Pro Series case. We have an amazing warranty, so should a drop or other event damage your case or belt clip, we are most happy to get that warranty replaced for you. Should a need for this ever arise, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Chose the Defender Pro as the texture plus the extra horizontal lines across back of case all helps retain a grip and reduces sliding on smooth surfaces…very pleased and Otterbox.com shipped quickly.