Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Average customer rating
4
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
90
4 Stars
9
3 Stars
11
2 Stars
11
1 Star
17
79%of customers recommend this product.
(
90 out of
114)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Posted by: Eyeballtim
Verified Purchase:Yes
My wife and I upgraded our phones, and had to get new Otter Box cases. She was able to stick with her prior case colors, and protect her new iPhone. How’s that for a win/win!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This is a great case. I love the way it looks and the protection it offers gives me the confidence not to worry about the safety of my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Bad product
on May 18, 2021
Posted by: Kris1234
Belt clip broke after 1 use, case is not wireless charging compatible. Really a poor product now which is a shame.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 20, 2021
Hey, Kris!
We're sorry to hear about your troubles with your Defender Series case! While this OtterBox was designed with Qi charging in mind, some charging bases will perform better than others. Additionally, we do recommend using OtterBox Power options for the best charging experience with your case. As for that damaged holster, we have a great warranty, so we're more than happy to get you a replacement belt clip. Simply call us at 1-855-688-7269, and we can get a warranty claim started for you.
Best,
OtterBox Customer Service Team
We're sorry to hear about your troubles with your Defender Series case! While this OtterBox was designed with Qi charging in mind, some charging bases will perform better than others. Additionally, we do recommend using OtterBox Power options for the best charging experience with your case. As for that damaged holster, we have a great warranty, so we're more than happy to get you a replacement belt clip. Simply call us at 1-855-688-7269, and we can get a warranty claim started for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Swiggy
Verified Purchase:Yes
Great protection. Low profile. Exactly what I’d expected. Won’t trust anything else to keep my phone safe
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jesús
Verified Purchase:Yes
Best protection to my phone.Otterbox is my first choice.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: gbuckman
Verified Purchase:Yes
We've tried other brands, but we always come back to Otterbox. I took a break from my history of black cases and am enjoying the blue! I prefer the Defender series over the Commuter thanks to the less slippery surface. The inner plastic casing allows for a slim magnet to be attached without my having to attach the magnet to the phone, thus making my magnet holder-bond nice and strong.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Otterguy2021
Verified Purchase:Yes
I am happy with this product i would defenitaly keep buying otter products
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Michael M
Verified Purchase:Yes
The best on the market to protect my iPhone 12, and always go with an Otter Box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com