Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 12/12 Pro - Black
Average customer rating
3.6
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
40
4 Stars
9
3 Stars
13
2 Stars
11
1 Star
12
62%of customers recommend this product.
(
45 out of
73)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12/12 Pro - Black
Posted by: Jays
Verified Purchase:Yes
I always loved otter box for my IPhones and I love this color always wanted something other than black
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Niq122
Verified Purchase:Yes
I bought this case few weeks ago. Looks well-made and quality, but its somewhat slippery, and if your not careful enough to grab it it might fall and break.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 18, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip provided by your OtterBox, and we'll be sure to let our engineers know about your experience. If you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series cases here: https://www.otterbox.com/en-us/iphone-12-pro-iphone-12/defender-series-case/77-65401.html#start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip provided by your OtterBox, and we'll be sure to let our engineers know about your experience. If you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series cases here: https://www.otterbox.com/en-us/iphone-12-pro-iphone-12/defender-series-case/77-65401.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jack203
Verified Purchase:Yes
Works exactly as advertised, has protected my iPhone after one drop already, and still fits in my front pants pocket! Only iPhone case I will ever use!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nick
Verified Purchase:Yes
When I purchased my 12 pro, I purchased the Defender Otterbox. I hated it - too bulky to slip into a pocket; stupid little doors to get at the charger / headphone jacks or to turn off the switch for the sounds. I ordered the Symmetry and now everything is fine - just like what I was used to with the Otterbox on my old iPhone 7. Why Otterbox would even bother designing and selling the Defender is beyond me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Beachy
Verified Purchase:Yes
I love this case. I chose it for the color and it is perfect. Otterbox cases are great overall. My husband has one too but in black and it is the defender.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tagknight
Verified Purchase:Yes
I bought this product about a month ago and have found it protects from damage very well. Highly recommend this product. I’ve already dropped it multiple times and has kept everything well protected. My only suggestion for improvement would be to make the back side of the case less slick. It slides very easily off of surfaces.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Beautiful color but I wish it worked with MagSafe
on January 19, 2022
Posted by: Katie
I know there's a MagSafe version, but it doesn't come in this beautiful teal blue color. I love everything else about it: Thickness, weight, texture, tight fit around the phone, protection, not too bulky or weird little rubber flaps over the ports. It does charge via the MagSafe function, but it will not stick to my MagSafe car mount. That's my only complaint!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Robert
Verified Purchase:Yes
Very sturdy yet slim design that I like. Will stand up to a drop and not break your phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com