Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 12/12 Pro - Black
Average customer rating
3.6
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
40
4 Stars
9
3 Stars
13
2 Stars
11
1 Star
12
62%of customers recommend this product.
(
45 out of
73)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12/12 Pro - Black
Posted by: Chaz
Verified Purchase:Yes
The case is fine, and does the job as expected. However, I will be purchasing another case becuase the Otterbox is too slippery in my hand. I had a another case on my iPhone X and it was easier to hold onto due to the grips on the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 22, 2020
Hey Chaz,
We're sorry to hear the Symmetry case is tough to grip. The rubber edges around the screen of the phone should help ease things though! If you find this isn't the case for you then no sweat, we'd recommend the Defender Series! The outer layer of this case is silicone, which you may find is easier to hold on to! Check it out: https://www.otterbox.com/en-us/iphone-12-pro/defender-series-case/77-65401.html#start=1
Happy holidays,
OtterBox Customer Service Team
We're sorry to hear the Symmetry case is tough to grip. The rubber edges around the screen of the phone should help ease things though! If you find this isn't the case for you then no sweat, we'd recommend the Defender Series! The outer layer of this case is silicone, which you may find is easier to hold on to! Check it out: https://www.otterbox.com/en-us/iphone-12-pro/defender-series-case/77-65401.html#start=1
Happy holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Adamreno
Verified Purchase:Yes
Had Otterbox covers since iPhone 6. They all saved my phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tony
Verified Purchase:Yes
Color: Earl Grey
The OtterBox symmetry meets all the desirable qualities I was looking for in a phone case for my iphone 12 i.e. solid protection with minimal bulk; an attractive
aesthetic form factor; very nice ergonomic feel in the hand with tapered top edge; good button function without the buttons protruding from the case.
Which contributes to the sleek look and feel of the case (a big consideration for me)
It feels very solid and substantial. It feels like quality. The stippled polycarbonate bottom shell and synthetic rubber top trim provides a nice grip.
I read some reviews complaining the case was difficult to put on and take off. It's not difficult if you first insert the phone into the bottom
left corner of the case then push the phone under the left edge and top left corner; then push down around the the rest of the case to snap the phone into place.
It is snug the way it's supposed to be in order to protect the phone.
I feel secure that my phone will not pop out of the case if dropped. To remove the case start at the upper right corner where the case will bend
easier because of the design for the camera and peel it down the right side and slide the phone out.
I'm very happy with this case. After trying a number of other cases this one is the keeper. It has everything I wanted.
Over all an excellent case from OtterBox.
The OtterBox symmetry meets all the desirable qualities I was looking for in a phone case for my iphone 12 i.e. solid protection with minimal bulk; an attractive
aesthetic form factor; very nice ergonomic feel in the hand with tapered top edge; good button function without the buttons protruding from the case.
Which contributes to the sleek look and feel of the case (a big consideration for me)
It feels very solid and substantial. It feels like quality. The stippled polycarbonate bottom shell and synthetic rubber top trim provides a nice grip.
I read some reviews complaining the case was difficult to put on and take off. It's not difficult if you first insert the phone into the bottom
left corner of the case then push the phone under the left edge and top left corner; then push down around the the rest of the case to snap the phone into place.
It is snug the way it's supposed to be in order to protect the phone.
I feel secure that my phone will not pop out of the case if dropped. To remove the case start at the upper right corner where the case will bend
easier because of the design for the camera and peel it down the right side and slide the phone out.
I'm very happy with this case. After trying a number of other cases this one is the keeper. It has everything I wanted.
Over all an excellent case from OtterBox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Right
Verified Purchase:Yes
I have for a few months and I love it is a great gift for any of my family
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mestasman
Verified Purchase:Yes
Very happy with the case. Definitely high quality and good fit. A little high priced but as my second case for my second phone, I am willing to pay to have the fit and quality that otter box provides.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LJMJ13
Verified Purchase:Yes
I have been purchasing Otterbox cases for my iPhone for the past 7 years- I love that they are sturdy and protect my phone. I was a little disappointed with the cake pop color- on the internet it appears purple but the actual color is a light pink
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BikeShopGuy
Verified Purchase:Yes
I picked up this case for my new iPhone 12. It fits great and was a snap to install. I liked it so much a got a second one for my daughter's phone and a third for my wife's phone. I've always had great luck with OtterBox products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LUCY
Verified Purchase:Yes
I BOUGHT IT SOME WEEKS AGO AND I HAVE NO COMPLAINTS.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com