Customer reviews from jbl.com
JBL - Vibe Buds 2 Noise Cancelling Earbuds - Pink
Average customer rating
3.1
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
23
4 Stars
10
3 Stars
7
2 Stars
9
1 Star
19
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for JBL - Vibe Buds 2 Noise Cancelling Earbuds - Pink
Customer Rating
3
Great sound
on June 10, 2025
Posted by: Kb67
I have been using the buds for 3 weeks now, and I am a bit disappointed about the noisecancelling. They don't have the exact effect that I supposed they would have.
But the sound in them are great.
But the sound in them are great.
Response from jbl.comBy Customer Support, June 10, 2025
Thanks for your feedback. Our JBL Vibe Buds 2 feature Active Noise Cancelling (ANC) with Smart Ambient technology, designed to reduce background noise while still allowing you to stay aware of your surroundings when needed. If you're not experiencing the expected level of noise reduction, it may help to ensure that the earbuds are properly seated for a secure fit. The ear tip seal plays a major role in passive noise isolation, which supports effective ANC. You might try the different ear tip sizes included to find the best fit. Also, ensure to adjust the Smart Ambient settings in the JBL Headphones app. This feature lets you control how much of your surroundings you hear, so you can customize the balance between noise cancelling and awareness of your environment. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
Not so great
on June 9, 2025
Posted by: Nic123
Love everything about these earbuds, from the convenience of the app and the sound quality. However no matter what I do they always fall out and im constantly having to readjust them. Unfortunately due to my lifestyle I can't use them at all which is why I gave a one star.
Response from jbl.comBy Customer Support, June 10, 2025
Thanks for your feedback. In order for your JBL Vibe Buds 2 to give you a tight seal within your ear canal. Try to angle the eartip slightly downward to make it easier to insert into your ear canal, then gently twist the earbud to fit it securely into the shape of your ear and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. It is best to try this with all of the provided eartip sizes until you find the one that fits your ear comfortably. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Great quality and sound for the price!
on May 28, 2025
Posted by: Tañyoski
from North Carolina
I bought these a month ago and love them! I also own Apple buds and this product is far superior. I have these as well as another pair of JBL headphones and would recommend this product to anyone considering it.
Written by a customer while visiting jbl.com
Customer Rating
4
Good for music and audio playback
on May 15, 2025
Posted by: Dn Drew
from East Village, Ca
Buds are good, just not enough volume when I’m working out. Good for music and audio playback.
Written by a customer while visiting jbl.com
Customer Rating
5
Huge improvement over the previous model!
on April 13, 2025
Posted by: jaov
from New York, NY
I bought these a few weeks ago after losing my original JBL Vibe headphones. The improvements on this version are great. Much easier to clean the earbuds, easier to tell when to charge (they last me about 2 weeks of daily use), and the talk through and noise canceling are much better. The biggest improvement I noticed is the microphone. I can actually use them to talk on the pgone and the other person can hear me clearly with all the background noise removed!
Written by a customer while visiting jbl.com
Customer Rating
5
GREAT BUY
on April 7, 2025
Posted by: JennyJm
from Toledo, Ohio
Bought for my gym workouts.. AWSOME sound.. wish they had a cover over the top of them like my previous set but still great
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible, Poor quality, and poor functionality
on April 1, 2025
Posted by: Pedla1093
This product is the worst ever. Poor quality, and poor functionality. If I had to chose this over some rip offs I would chose the rips offs. The sound quality is so terrible don't let anyone fool you. And the feature find my buds is literally worse than finding it yourself. Never buy this its overpriced, and terrible. Get better alternatives get the cmfs buds they're better. And they're cheaper as well.
Response from jbl.comBy Customer Support, April 2, 2025
Thank you for your feedback. For your JBL Vibe Buds 2 to give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. When using the Find My Buds feature activate "ring" to receive a ring notification on your device - when the earbuds are in range - and help you finding your misplaced buds. Please make sure that the earbuds are on and connected to your device and the app. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
3
To easy to lose a earbud
on March 16, 2025
Posted by: Blakem
I like them but whoever decided to ship these wita case that doesn't close is an absolute clown. The slightest bump and boom earbud lost and the find my earbuds feature only works when they are on NOT when you actually lose a bud. Very disappointed in JBL for this glaring oversight.
Response from jbl.comBy Customer Support, March 19, 2025
Thanks for your feedback. The open case of our JBL Vibe Buds 2 is intentional to make it easier to grab and use on the go. This design allows for quick retrieval and placement without needing to fumble with a lid. Additionally, "Find My Buds" is a feature wherein you can locate missing earbuds by getting a notification on the location and time of last use. You can also activate "ring" to receive a ring notification on your device when the earbuds are in range. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com