Customer reviews from jbl.com
JBL - Vibe Buds 2 Noise Cancelling Earbuds - Pink
Average customer rating
3.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
21
4 Stars
10
3 Stars
5
2 Stars
5
1 Star
10
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for JBL - Vibe Buds 2 Noise Cancelling Earbuds - Pink
Customer Rating
5
Great sound!
on December 21, 2025
Posted by: Mom68
I bought these for our youngest son, 20, for Christmas. We only use JBL, they have such great quality, and the prices are great!
Written by a customer while visiting jbl.com
Customer Rating
5
Easy Listening
on December 25, 2025
Posted by: GPM2025
from Worth IL
Recently received and I am pleased so far. Crisp sound and comfortable fit.
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointed
on January 13, 2026
Posted by: DMcV
from Colorado
Pretty disappointed in the fact that one of the Earbuds quit working, my husband hasn't even had the chance to use them a handful of times.
Response from jbl.comBy Customer Support, January 14, 2026
Thanks for your feedback. It's possible that the earbud is not charging, and charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, dust, etc. You may click on the link below for detailed online instructions on how to clean the contact points of the earbuds. If the issue remains, please contact us for further assistance.
Cleaning instructions: https://bit.ly/3S4bOkQ
Contact us here: https://support.jbl.com/us/en/#contact
Cleaning instructions: https://bit.ly/3S4bOkQ
Contact us here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Water resistant for the win
on January 23, 2026
Posted by: JWOWW
from Baltimore MD
Ive had these for a couple weeks now and no regrets. Sound is amazing. The noise canceling is flawless and I thought the case was a little risky but ive yet to lose a bud. Except for the one time I did by my own gratefulness and a small dog ate it the moment it hit the floor. (Dog is fine a little hydrogen peroxide made him throw it right up) but the amazing thing is. The sound, the features, the connectivity....perfect. Im impressed.
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointing
on January 28, 2026
Posted by: rk97
Audio is decent quality, but the construction of the base and earbuds themselves is abysmal. The charging case has no lid, which means the earbuds can fall out at any given opportunity. Dropping the case is basically a guarantee that the earbuds will fall out (and likely end up in some difficult-to-reach area). I've had a few instances of these earbuds simply falling out on their own as well. I don't understand the logic behind this construction, as again, the earbuds are much more prone to falling out and getting lost somewhere.
This is not the only issue with quality; the hard plastic on the left earbud is already coming apart after only a few months. I do not use these earbuds that frequently, and even if I did, it's very disappointing to have your earbuds break so quickly. Overall, I am incredibly disappointed with the quality of these earbuds, especially because I've been very happy with JBL's sound quality. I just wish the sound and construction were on the same level of quality. If you want JBL earbuds, get a pair that has a lid on the charging case.
Response from jbl.comBy Customer Support, January 28, 2026
We appreciate your detailed review. We understand your concerns regarding the construction, particularly the lidless charging case and the durability of the earbuds. We'll be sure to share this valuable feedback with our product development team for future enhancements.
Written by a customer while visiting jbl.com
Customer Rating
4
Good but sometimes fall out of ears
on February 2, 2026
Posted by: Emb9
from Boulder, CO
I really like the earbuds overall, great sound and are comfortable. However I do have some issues with them staying in my ears, not sure if it’s due to the size or the weight but sometimes they fall out when I lean forward. They hold charge well though so you don’t have to charge them too often.
Written by a customer while visiting jbl.com
Customer Rating
2
Fit and features not as expected
on February 18, 2026
Posted by: Rob8
I bought these several weeks ago and I've had so many issues with them. There is no lid to the case, which means I can't as easily throw it in my bag, it has to stay upright mostly. This also feels unhygienic - much more dust and dirt can get into the case, and onto the buds. Also, the ear buds do not sit well in my ears, I've tried all the sizes. If I start talking or singing while wearing them, they immediately pop out of my ears. Adjusting how they sit in my ears is also difficult, because of the touch commands. I'll go to push an earbud more securely in my ear and wind up turning off noise cancelling or pausing the song I'm playing. I've been pretty unhappy with this purchase so far. Mechanically, they work fine.
Response from jbl.comBy Customer Support, February 18, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
1
Not so active noise cancelling
on March 10, 2026
Posted by: Mika71
from Vantaa, Finland
I bought these a week ago. Basic headphones for the price, but active noise cancelling... There is none. The only difference between ambient aware and talk through modes is that the microphone no longer lets sound through. I have the JBL Reflect MiniNc headphones and their noise cancelling is from a completely different planet. So if you value active noise cancelling headphones, stay away from these.
Response from jbl.comBy Customer Support, March 13, 2026
We appreciate you sharing your experience. We are sorry to hear that the active noise cancellation feature did not meet your expectations. For further assistance, please contact us.
Written by a customer while visiting jbl.com