Customer reviews from jbl.com
JBL - Vibe Buds 2 Noise Cancelling Earbuds - Pink
Average customer rating
3.9
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
15
4 Stars
8
3 Stars
4
2 Stars
1
1 Star
4
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for JBL - Vibe Buds 2 Noise Cancelling Earbuds - Pink
Customer Rating
2
Ouch, my ears
on July 24, 2025
Posted by: manual
from Fresno CA
The startup noise for these earbuds are so loud! Like EXTREMELY LOUD… very irritating as well you cannot change it in the app. And the buttons on the side of the earbuds are very crappy. Very bad. They don’t work when I press. And don’t even think about sleeping with these earbuds because they are SO uncomfortable. My ears are in pain. They don’t even properly fit in your ear. They will fall out. They provide you with different size ear pieces (I don’t really know what they are called) but none of them will fit at all because it will fall out of your ear for any movement you do. The only pros of this product is the battery life. The product doesn’t cost that much money so it’s okay.
Response from jbl.comBy Customer Support, July 26, 2025
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Vibe Buds 2 TWS didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
3
Good earbuds with nice features
on February 3, 2025
Posted by: CoachL
from New Orleans
[This review was collected as part of a promotion.] Overall, these headphones are decent, with nice features. The earbuds have a nice, sleek appearance. They were easy to connect to my phone and you can connect them to more than one device. You can choose whether to use the noise cancellation feature or ambient sound so that you can hear what's happening around you. The noise cancellation is pretty good, if you can get the buds seated correctly in your ears.
They sound ok, but don't have enough base for me. They do have ability to customize the sound using the JBL Headphones app if you are tech savvy. I set mine to the "extreme bass" preset, which helped, but they still sound kind of tinny to me.
The sound on calls is clear and people say that the sound is great and they couldn't even tell I was using the headset. The reason the I took off 2 stars: 1) the case is like a half of a case and relies on the magnets to hold the buds in the case. This may work if you put the case in your pocket with nothing else, but it looks like they'd come out of the case if thrown in a purse or backpack with alot of other things knocking up against them. 2) My biggest problem is getting the buds seated correctly in my ears. I tried changing the tips, but they never feel like they are in tight, and a couple of times they have fallen out. Because of the difficulty I had with getting these to stay in my ears and what I consider to be underwhelming sound when listening to music, I am luke warm on these. I feel like most of JBL's other headsets that I have used have had better sound.
They sound ok, but don't have enough base for me. They do have ability to customize the sound using the JBL Headphones app if you are tech savvy. I set mine to the "extreme bass" preset, which helped, but they still sound kind of tinny to me.
The sound on calls is clear and people say that the sound is great and they couldn't even tell I was using the headset. The reason the I took off 2 stars: 1) the case is like a half of a case and relies on the magnets to hold the buds in the case. This may work if you put the case in your pocket with nothing else, but it looks like they'd come out of the case if thrown in a purse or backpack with alot of other things knocking up against them. 2) My biggest problem is getting the buds seated correctly in my ears. I tried changing the tips, but they never feel like they are in tight, and a couple of times they have fallen out. Because of the difficulty I had with getting these to stay in my ears and what I consider to be underwhelming sound when listening to music, I am luke warm on these. I feel like most of JBL's other headsets that I have used have had better sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Big Sound, Small Package, Not so good Controls
on February 4, 2025
Posted by: Yaz1975
from Mesa, AZ
[This review was collected as part of a promotion.] I've tried many different brands and styles of earbuds over the years. These are the tried and true in-ear buds with swappable ear canal tips to fit all kinds of ears. For me, these fit very well and seal out external noise quite well. I do understand that fit/comfort is VERY subjective, but for me, these are the style and fit that I prefer.
The sound: it's good. Not insane hi-fi good, but for daily podcast and music listening, they're good. Phone calls are clear and I had no issue being heard during hands-free phone calls.
The Tech: they paired REALLY fast and easily with my Android phone. The JBL Headphones app found the Buds quickly and went right to the options menus for controlling the gestures, sound EQ etc.
The Negative: for me, the gestures and the touch controls were inconsistent and frustrating. I just want to be able to tap anywhere on the bud to start/stop the audio. I struggled to tap correctly to answer a phone call. When I did manage to tap correctly to pause the music I was listening to, there seems to be a large lag between getting the 'beep'of the tap and the music starting and stopping. Wasn't a fan of that In this advanced age of personal electronics, I just want things to work as designed and I want it to work right away.
The Hardware: they seem solid. The case is very compact and charges fairly fast. I've never had a charge case without a lid over the Buds before. Not sure it the open top is a dust and grime catcher yet. Time will tell.
Bottom line is they are pretty solid for what they are and they make for a great backup set of ear buds. Not quite good enough to unseat my favorite daily wear buds, but decent sound and wearable comfort make these a solid #2 for me.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Superior Audio
on February 3, 2025
Posted by: Elimel
from Detroit, MI
[This review was collected as part of a promotion.] When I opened the packaging for these ear buds I was very impressed with the sleek modern, yet simple design. The case design makes that the buds slide out with seamless ease. When I paired them to my phone it took literally milliseconds to connect!
But the sound is out of this world, the clear crisp sound paired with the trademark JBL deep bass makes them awesome for listening to music and can keep you listening for days.
When making calls the mic picks up your every word clearly and the active noise cancelling keeps ALL the noise out! With the tap of a finger they can easily switch to ambient aware to be able to hear sounds around you.
The controls are simple to use and make for a pleasant user experience. They fit snuggly in your ear and are so comfortable you'll forget your wearing them.
All in all a great bud whether for calls or for music, a Five Star product
But the sound is out of this world, the clear crisp sound paired with the trademark JBL deep bass makes them awesome for listening to music and can keep you listening for days.
When making calls the mic picks up your every word clearly and the active noise cancelling keeps ALL the noise out! With the tap of a finger they can easily switch to ambient aware to be able to hear sounds around you.
The controls are simple to use and make for a pleasant user experience. They fit snuggly in your ear and are so comfortable you'll forget your wearing them.
All in all a great bud whether for calls or for music, a Five Star product
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible, Poor quality, and poor functionality
on April 1, 2025
Posted by: Pedla1093
This product is the worst ever. Poor quality, and poor functionality. If I had to chose this over some rip offs I would chose the rips offs. The sound quality is so terrible don't let anyone fool you. And the feature find my buds is literally worse than finding it yourself. Never buy this its overpriced, and terrible. Get better alternatives get the cmfs buds they're better. And they're cheaper as well.
Response from jbl.comBy Customer Support, April 2, 2025
Thank you for your feedback. For your JBL Vibe Buds 2 to give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. When using the Find My Buds feature activate "ring" to receive a ring notification on your device - when the earbuds are in range - and help you finding your misplaced buds. Please make sure that the earbuds are on and connected to your device and the app. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
4
Appreciate the size
on February 18, 2025
Posted by: Teddymac11
from Minneapolis, MN
[This review was collected as part of a promotion.] Excellent earbuds!
The physical size is great. The case and earbuds themselves are a bit bigger than others. The earbuds are easier to handle without dropping all the time!
The sound is as expected from JBL. I appreciate the versatility to adjust the sound signature with the app.
Noise canceling works excellent, especially when paired with the correctly sized tips!
My only complaint, which is consistent with all TWS earbuds is the volume output is somewhat limited. But these are on par with other options in this regard.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
BAD!
on September 17, 2025
Posted by: bbbbbb21
they are terrible, they fall out of the ears that I put in the size of the rubber band, the sound is average shrill, nice design indeed, I do not recommend it at all!
Response from jbl.comBy Customer Support, September 17, 2025
Thanks for bringing this to our attention. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. If you need further assistance, please contact us through this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Like no other!
on January 27, 2025
Posted by: Jon1992
from Dallas, Texas
[This review was collected as part of a promotion.] The Vibe beam 2 earbuds deliver impressive sound quality, a comfortable fit, and reliable connectivity, making them a solid choice for music lovers on the go. Their comfortable, secure fit and long battery life ensure a hassle-free listening experience for extended periods.
I would recommend this to a friend!
Written by a customer while visiting jbl.com