Customer reviews from jbl.com
JBL - Vibe Buds 2 Noise Cancelling Earbuds - Pink
Average customer rating
3.7
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
20
4 Stars
10
3 Stars
5
2 Stars
5
1 Star
7
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for JBL - Vibe Buds 2 Noise Cancelling Earbuds - Pink
Customer Rating
3
Great sound
on June 10, 2025
Posted by: Kb67
I have been using the buds for 3 weeks now, and I am a bit disappointed about the noisecancelling. They don't have the exact effect that I supposed they would have.
But the sound in them are great.
But the sound in them are great.
Response from jbl.comBy Customer Support, June 10, 2025
Thanks for your feedback. Our JBL Vibe Buds 2 feature Active Noise Cancelling (ANC) with Smart Ambient technology, designed to reduce background noise while still allowing you to stay aware of your surroundings when needed. If you're not experiencing the expected level of noise reduction, it may help to ensure that the earbuds are properly seated for a secure fit. The ear tip seal plays a major role in passive noise isolation, which supports effective ANC. You might try the different ear tip sizes included to find the best fit. Also, ensure to adjust the Smart Ambient settings in the JBL Headphones app. This feature lets you control how much of your surroundings you hear, so you can customize the balance between noise cancelling and awareness of your environment. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
on September 2, 2025
Posted by: Red2020
from Mcminnville oregon
Bought these because I had lost a different pair of mine. I didnt like that it didnt have a top but got them anyways. If I have them in my pocket or sitting on top on something, it will connect to the right one when they are both in the case and not being moved.
Response from jbl.comBy Customer Support, September 2, 2025
We appreciate your review. We hear you. We're here to help. These issues can be resolved by cleaning the contact points on the earbuds and charging case. Please head to: https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html
For further assistance. Please contact us.
For further assistance. Please contact us.
Written by a customer while visiting jbl.com
Customer Rating
3
No lid?
on October 18, 2025
Posted by: Wilr
from Missouri
My 3rd pair of JBL earbuds. This pair is ok, but the no lid case is hugely problematic in your pocket. Sure I wil lose one soon. Stupid design there, otherwise ok.
Response from jbl.comBy Customer Support, October 19, 2025
Thanks for your feedback. The open case of our JBL Vibe Buds 2 is intentional to make it easier to grab and use on the go. This design allows for quick retrieval and placement without needing to fumble with a lid. You may check our other JBL in-ear headphones that we have that have a lid here: https://www.jbl.com/earbuds/
Written by a customer while visiting jbl.com
Customer Rating
4
Love color & sound is amazing
on December 4, 2025
Posted by: prettisho39
from Georgia
Was unsure if I would like the JBL's, since I'm use to Apple products. So far, the JBL's have given me amazing sound quality & I love the color....
Written by a customer while visiting jbl.com
Customer Rating
2
Sound is okay for the price.
on December 4, 2025
Posted by: Greg of NC
from NC
Sound is decent for the price. The charging case has no door on it. 1 week after purchasing one earbud is already lost
Response from jbl.comBy Customer Support, December 4, 2025
Thanks for bringing this to our attention. We'd like to work with you directly to check your out-of-warranty options. Please contact us directly at: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2
Ok, but not great
on December 17, 2025
Posted by: JdotP
from Wilmington, NC
Couldn’t find a way to increase volume on headphones and when I looked it up (Tap, hold) it didn’t work. The earphones do not stay in my ear. I’ve tried the small medium and large, the medium fit the best but will fall out when I am doing simple tasks like putting laundry in basket from dryer. Sound quality is good, mic works well
Response from jbl.comBy Customer Support, December 17, 2025
Thanks for your feedback. Our JBL Vibe Buds 2 have a volume control that you can set up using our JBL Headphones app. We recommend downloading our app to modify the tap button settings.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and fit
on December 18, 2025
Posted by: Psychobill768
from SEVIERVILLE, TN
Never had any, so thought I'd try them and can say they're very nice.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound!
on December 21, 2025
Posted by: Mom68
I bought these for our youngest son, 20, for Christmas. We only use JBL, they have such great quality, and the prices are great!
Written by a customer while visiting jbl.com