Customer reviews from jbl.com
JBL - Harman Live Pro2 TWS Adaptive Noise Cancelling Perfect Call - Black
Average customer rating
3.6
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
41
4 Stars
13
3 Stars
10
2 Stars
17
1 Star
12
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Harman Live Pro2 TWS Adaptive Noise Cancelling Perfect Call - Black
Customer Rating
3
Not 40 hours.
on June 24, 2023
Posted by: Lodogg23
These earbuds have a really great sound. But 40 hours? No! At best the earbuds will only last up to 6 hours between charging and that's straight out the box. Not after months of charging. Add to that, talk time really and drastically reduces battery life.
By Customer Support, July 1, 2023
Our JBL Live Pro 2 TWS has up to 10 hours of playtime in the earbuds and 30 in the case. This may vary depending on volume, music content, usage of ANC, and on phonecalls. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
4
Good headphones
on May 20, 2023
Posted by: Mike On a Bike
This product is great! I decided to splurge and not get the cheapest wireless headphones I could find. These are well worth the investment. No buttons to break or that require you to mash them into your ear to pause. The magnetic clasp feels sturdy and secure. They last almost a week on a full charge (using them for about an hour or two a day).
The only small thing is that occasionally the audio cuts out for a split second. I don't know if it's my phone or the headphones, but it happens rarely enough that I'm assuming the next software update will take care of it.
Written by a customer while visiting jbl.com
Customer Rating
2
Great features
on May 5, 2023
Posted by: Anonymous
from Walker,La
Great sound, but the buds do not stay I'm my ear. I've tried all tips and they just fall out.
By Customer Support, May 6, 2023
We appreciate you for providing feedback on our JBL Live Pro 2 TWS. We understand that the fit of this product didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
Great product
on May 3, 2023
Posted by: Draven air pods
from Middletown
I love these ear buds I absolutely love the noise canceling
Written by a customer while visiting jbl.com
Customer Rating
1
They are not good enough
on April 22, 2023
Posted by: Landman3500
I got these about a year ago and don’t use them much and they stopped working.
By Customer Support, April 23, 2023
We're here to help with your JBL Live Pro 2 TWS. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. If the issue persists, please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
4
overall..
on March 27, 2023
Posted by: bobby0712
from New Milford, CT
the sound quality is spectacular with a bunch of different options! volume is also wonderful, though very loud. i think i might of screwed up my hearing tbh but that’s not the earbuds fault.
the battery life is also spectacular! i would charge them every night since i would typically use them all day and they would last! if battery was close to dying on the buds, just put ‘em back in the case for a few minutes and it would last another couple hours.
the battery life is also spectacular! i would charge them every night since i would typically use them all day and they would last! if battery was close to dying on the buds, just put ‘em back in the case for a few minutes and it would last another couple hours.
my only issue with the buds is comfortability. my ears are so sore after using these earbuds!! i’ve tried all of the different size rubber ear thingies and it didn’t change anything. though it’s probably just my ears. that really bummed me out because i got them as a christmas gift.
overall i’d give the earbuds a 3/5 because comfortability is extremely important to me!
Written by a customer while visiting jbl.com
Customer Rating
2
Frustrating BT pairing
on February 27, 2023
Posted by: PukinDogs
The Good: Good sounding, comfortable. The Bad: Impossible to switch to another device and back, WAY TO HARD. Uninstall the app, reinstall try to pair them just way to frustrating.
By Customer Support, March 1, 2023
We appreciate your time in providing your feedback on our JBL Live Pro 2 TWS. We understand that this product didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
2
great until
on February 16, 2023
Posted by: slipperyfish
bought this about 1 and half to 2 months ago, I really liked it until now.My left earbud, nevers goes to 100% and almost never charges even if in the case. My right earbud works perfectly. I have cleaned it, reset it , reconnected it. nothing has worked.I really liked these ear buds but this is a huge issue, there is also no support on this.
By Customer Support, February 17, 2023
Thank you for taking the time to provide us with your feedback. We would like to get more information to help you out. Please contact our Customer Support so we can assist you.
Written by a customer while visiting jbl.com