Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
176
4 Stars
49
3 Stars
19
2 Stars
17
1 Star
47
71%of customers recommend this product.
(
46 out of
65)
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Posted by: TAR
from St. Louis, MO
Verified Purchase:Yes
We read a bunch of reviews, articles, and personal testimony. Hard as heck to even find an available machine during this pandemic. We wanted a Singer, and one finally came available and was not price hiked like everywhere else. Anyway, we got it, set it up, downloaded all of the directions, did a few test runs.....then all of our troubles started. Basically, the thread (we tried 8 different threads, and a few materials, and it would constantly bind and stop threading correctly. We could not reach anyone for days for support. When we finally got a call back, we asked to return and full refund. Still awaiting the refund.
Written by a customer while visiting singer.com
Posted by: Barb the Teacher
from Enola, PA
Verified Purchase:Yes
My daughter had been using the same Singer machine I used to make some of her baby clothes. It was at least 30 years old. It worked but had seen better days. Since my daughter was making masks for anyone who needed them, I decided it was time to invest in something more reliable. Singer was reliable before so I did my research and this model seemed like the heavy duty we were looking for. So far, my daughter made many more masks and pieced a quilt she had started a decade ago. Not one problem! It's a work horse! So happy with our purchase!
Written by a customer while visiting singer.com
Posted by: Vernon
from Westminster, Maryland
Verified Purchase:Yes
I purchased this to compliment my Singer Quantum Stylist 9960 when working on stacked fabric home ware projects such as quilted oven mitts, and other heavy duty projects like sewing thick patches onto my high school umpire uniform shirts. It also serves as a nice backup enabling me to work on different projects at the same time.
Setup and threading this machine was incredibly easy. The foot pedal allows for very precise sewing speed. It’s a very forgiving machine, and honestly felt like I was still sewing on the computerized 9960.
A quick read of the manual, and most importantly, taking the time to learn the machine by sewing on scrap fabric will go a long way in quickly solving most all user errors.
Bottom line. I’m very glad I added this machine to my Singer family.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
I have waisted too much time untangling this bobbin. This machine was a waste of money.
No, I would not recommend this to a friend.
Response from singer.comBy Devon, Customer Care, October 2, 2020
We are sorry to hear that you have had this experience with your 4423 sewing machine. Taggling of the bobbin can often be fixed by rethreading the machine and double checking that the bobbin (Class 15 Transparent in your case) is correctly inserted. We trust that you have tried these trouble-shooting tips. Thank you for making us aware of these issues.
Written by a customer while visiting singer.com
Posted by: Anonymous
Verified Purchase:Yes
The sewing machine that I recently purchase was bought as a birthday gift to my girlfriend who's a seamstress, she hasn't started using it as of yet but I'm sure on her next job she will be using it.
Written by a customer while visiting singer.com
Customer Rating
1
Do not buy
on June 12, 2025
Posted by: Brilligs
Do NOY buy. Do nit expven accept as a gift. 60 years and three sewing machines. This is a piece of garbage. The bobbin mechanism never works. I disn and read the users manual every single time I dare to use this machine. Took me two ounces of chocolate to calm down today. I’d give it to Goidwill but I can’t subject anyone to this piece of junk. Spend the extra money and get a better machine.
Response from singer.comBy Customer Support, June 13, 2025
We are truly sorry that you are not satisfied with your purchase.
Written by a customer while visiting singer.com
Customer Rating
5
I would buy this sewing machine again if I needed to.
on April 26, 2020
Posted by: Sweet eater
from California
Verified Purchase:Yes
I have already sewn a couple of things and the sewing machine works great. It is exactly what I wanted.
Written by a customer while visiting singer.com
Posted by: Carla
from AZ
Verified Purchase:Yes
I love the machine but it was received with no manual or stitch guide books which were to be included. I have emailed a request for them but have received no answer. I am very disappointed in the customer support I have received so far.
Written by a customer while visiting singer.com