Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
177
4 Stars
49
3 Stars
20
2 Stars
17
1 Star
47
71%of customers recommend this product.
(
47 out of
66)
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
1
Disappointed!
on November 2, 2020
Posted by: Hudson
from Elroy, WI
I have had nothing but problems with this machine. The tension is impossible! I spent all day trying to get the tension adjusted. I have put the bobbin in numerous times, unthreaded and rethreaded it. Nothing has worked. Very frustrated!
No, I would not recommend this to a friend.
Response from singer.comBy Grace, Customer Care, November 2, 2020
Your review is very concerning to us and we sincerely apologize for the issues you've had with your purchase. We would like the opportunity to make this right and provide you with the service you deserve. Please email us at https://www.singer.com/Contact-Us and one of our Customer Care agents will be ready to assist.
Written by a customer while visiting singer.com
Customer Rating
1
Money in the trash
on October 26, 2020
Posted by: Anonymous
from Kernersville, NC
Machine has never worked properly. Same problems as everyone else, the bobbin thread wont catch, when it does, you get a birdsnest under your fabric. Im surprised you dont have a class action lawsuit with so many people having the same issue with this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
3
Faulty machine
on October 23, 2020
Posted by: Neeli
from Philadelphia Pa
I bought singer 4423 about an year ago. Since them I loved making tote bags small pouches some quilting patchwork.
About 2 weeks ago I wanted to explore a little more. I decided to make my first piece of clothing. Was very excited. I decided to give a shot to button hole attachment. After trying it on a piece of fabric to see how it works the machine went into reverse stitch. I tried everything to figure out how to fix it on my own by googling and you tube videos. But it was not working. Finally took it to repair shop.
They couldn’t fix it. The mechanic told me it will cost me way more to fix the issue. As long as I don’t use the button hole attachment the machine will work fine.
I am so disappointed with singer.
The mechanic shared an interesting information about the singer machines. He said singer company sold and out sourced these machine manufacturing and slapping the name on these cheap made machines without much quality control.
Really disappointed to hear that. My mom had Singer machine with manual pedal. I grew up see her make so many beautiful pieces. That’s the main reason I chose Singer out of all the other machines available on the market.
Hope singer will fix the issue I have.
I ended up paying same amount of money trying to get it as the original cost of the machine.
About 2 weeks ago I wanted to explore a little more. I decided to make my first piece of clothing. Was very excited. I decided to give a shot to button hole attachment. After trying it on a piece of fabric to see how it works the machine went into reverse stitch. I tried everything to figure out how to fix it on my own by googling and you tube videos. But it was not working. Finally took it to repair shop.
They couldn’t fix it. The mechanic told me it will cost me way more to fix the issue. As long as I don’t use the button hole attachment the machine will work fine.
I am so disappointed with singer.
The mechanic shared an interesting information about the singer machines. He said singer company sold and out sourced these machine manufacturing and slapping the name on these cheap made machines without much quality control.
Really disappointed to hear that. My mom had Singer machine with manual pedal. I grew up see her make so many beautiful pieces. That’s the main reason I chose Singer out of all the other machines available on the market.
Hope singer will fix the issue I have.
I ended up paying same amount of money trying to get it as the original cost of the machine.
No, I would not recommend this to a friend.
Response from singer.comBy Grace, Customer Care, October 23, 2020
Thank you for taking the time to share your feedback. We are sorry that the buttonhole attachment is no longer working on your Heavy Duty 4423 sewing machine. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. SINGER quality and innovation is still very much at the heart of our company, and we are sorry to hear that you were told otherwise. Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share. We hope that you will give us the opportunity to provide you with outstanding service in the future.
Written by a customer while visiting singer.com
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
I have waisted too much time untangling this bobbin. This machine was a waste of money.
No, I would not recommend this to a friend.
Response from singer.comBy Devon, Customer Care, October 2, 2020
We are sorry to hear that you have had this experience with your 4423 sewing machine. Taggling of the bobbin can often be fixed by rethreading the machine and double checking that the bobbin (Class 15 Transparent in your case) is correctly inserted. We trust that you have tried these trouble-shooting tips. Thank you for making us aware of these issues.
Written by a customer while visiting singer.com
Posted by: Anonymous
Verified Purchase:Yes
I give the machine 5 stars but have only had it a short while so have only done basic sewing. Haven’t done any fancy stitching or made button holes etc. Still learning about the machine but like it so far.
Written by a customer while visiting singer.com
Posted by: Vernon
from Westminster, Maryland
Verified Purchase:Yes
I purchased this to compliment my Singer Quantum Stylist 9960 when working on stacked fabric home ware projects such as quilted oven mitts, and other heavy duty projects like sewing thick patches onto my high school umpire uniform shirts. It also serves as a nice backup enabling me to work on different projects at the same time.
Setup and threading this machine was incredibly easy. The foot pedal allows for very precise sewing speed. It’s a very forgiving machine, and honestly felt like I was still sewing on the computerized 9960.
A quick read of the manual, and most importantly, taking the time to learn the machine by sewing on scrap fabric will go a long way in quickly solving most all user errors.
Bottom line. I’m very glad I added this machine to my Singer family.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Still getting used to it i do like the thread cutter on machine. Thats all new to me.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
Excellent sturdy all purpose sewing machine
on September 14, 2020
Posted by: Anonymous
from New-York State
Verified Purchase:Yes
Very sturdy sewing machine, for light and heavy duty sewing. Very easy to thread and make a bobbin. I bought it to replace my very long lasting beautiful Singer sewing machine which was manufactured in the 1960's, and that finally unfortunately lost its gears. I miss the knee control for the motor (using a foot pedal takes practice,) the reverse that could be on/off without holding the switch, and the step-by-step up/down control of the feed dog. But this machine can handle materials and variable thickness much better than my old machine, and has indeed 23 kinds of zigzags and blind hem stitches that I can use often.
I would recommend this to a friend!
Written by a customer while visiting singer.com