Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9 out of 5
3.9
(310 Reviews)
Open Ratings Snapshot
Rating breakdown 310 reviews
5 Stars
177
4 Stars
49
3 Stars
20
2 Stars
17
1 Star
47
71%of customers recommend this product. 
(
47 out of 66
)
Best Buy Privacy Policy
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
3 out of 5
3
Poor feature
on May 29, 2026
Posted by: Sue137
from Wakefield, RI
Verified Purchase:Yes
I am very unhappy with the self threading mechanism. I have to physically get the needle where it belongs and the threading is! to start the process of the self threading is difficult.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
So fun and easy to use.
on May 26, 2026
Posted by: KellyV
from Brooklyn NY
Verified Purchase:Yes
I love this machine so much. It’s easy to thread and works great. I offered to hem everybody’s pants. If they don’t need to be hemmed I will hem them and then take the hem out because it is so fun to sew on this machine. My son in law is getting the same machine because I taught him how to alter his clothes on it.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Lightweight, easy to use, and made well
on April 12, 2026
Posted by: Linda S.
from Manalapan NJ
Verified Purchase:Yes
I had to say goodbye to my first Singer sewing machine, which lasted 46 years. I just purchased the heavy duty 4423 sewing machine. It is lightweight, easy to use, and made well. It comes with all the accessories most users will ever need. I’m really enjoying using it.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1 out of 5
1
Would not recommend
on March 1, 2026
Posted by: Horrible
Got this as a gift and it is horrible. Thread breaks every time I use it. Had it to 2 repair shops and no one can fix it.
Response from singer.comBy Customer SupportApril 29, 2026
We are sad to hear that you didn’t have the best experience with your recent purchase of the Singer Heavy Duty 4423. Your satisfaction is what we strive for, and we would love the chance to hear how we can improve. Please reach out at your convenience at https://www.singer.com/Contact-Us to help us understand how we can better serve you in the future.
Written by a customer while visiting singer.com
Customer Rating
1 out of 5
1
Poorly made
on February 9, 2026
Posted by: Eman Resu
from Canada
Straight out of the box, the shaft where needle is inserted was misaligned, even with the dial set to the right the needle was not perpendicular. Lifting the presser foot, the lifter tab hit the housing when raised to get extra height. I took off the cover and the lifter mechanism also hits a screw holding in the upper thread guide.
I tried a dozen different needles, bought brand new high quality thread, changed bobbins, different fabrics, settings, and still couldn't get a consistent nice stitch. I couldn't sew at night it would wake up my toddler way down the hall door closed it was so clunky and loud.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
1 out of 5
1
Not a reliable machine
on January 22, 2026
Posted by: KSB
from Eden NY
Cheaply made, cannot get tension correct, bottom thread bunches no matter what I do. Can't afford a service call that costs more than machine. My last electronic Singer did everything and lasted 30+ years
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Very reliable machine
on December 14, 2025
Posted by: Sox
from Maryland
Verified Purchase:Yes
I bought this machine a few months ago and am very happy with it. Easy to use and has plenty of power I made a lumbar pillow with corded trim, had no problems whatsoever
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Excellent machine for anyone
on September 9, 2025
Posted by: Chadi
from BC
Verified Purchase:Yes
I am new to sewing and this machine is fantastic and easy to use.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Showing 1-8 of 310 results 
1 2 3 4 5 ... 39 >>