Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
178
4 Stars
49
3 Stars
20
2 Stars
17
1 Star
48
72%of customers recommend this product.
(
48 out of
67)
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
1
Doesn’t work nicely
on September 16, 2026
Posted by: MNY263
from Florida
When machine is working is great. But most of the time it’s not stitching right. At the beginning thread always has knots, it never starts smoothly, most of the time tensions cannot be adjusted. The threat bobbin always comes off and doesn’t stay in place. The biggest regret
Response from singer.comBy Customer Support, September 18, 2026
We are sorry to hear that you have had a poor experience with your Singer Heavy Duty 4423. We would like the opportunity to investigate your feedback further. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be glad to help. We’ll work with you to resolve any issues as quickly as possible.
Written by a customer while visiting singer.com
Posted by: Rahil
from Tampa
Verified Purchase:Yes
I bought this for my mom who bought her original singer in 1992. This was very easy for her to use and not overbearing with technology, but some slight appreciated upgrades. Hoping this one lasts just as long
I would recommend this to a friend!
Response from singer.comBy Customer Support, September 1, 2026
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Written by a customer while visiting singer.com
Posted by: Sue137
from Wakefield, RI
Verified Purchase:Yes
I am very unhappy with the self threading mechanism. I have to physically get the needle where it belongs and the threading is! to start the process of the self threading is difficult.
Written by a customer while visiting singer.com
Posted by: KellyV
from Brooklyn NY
Verified Purchase:Yes
I love this machine so much. It’s easy to thread and works great. I offered to hem everybody’s pants. If they don’t need to be hemmed I will hem them and then take the hem out because it is so fun to sew on this machine. My son in law is getting the same machine because I taught him how to alter his clothes on it.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Linda S.
from Manalapan NJ
Verified Purchase:Yes
I had to say goodbye to my first Singer sewing machine, which lasted 46 years. I just purchased the heavy duty 4423 sewing machine. It is lightweight, easy to use, and made well. It comes with all the accessories most users will ever need. I’m really enjoying using it.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1
Would not recommend
on March 1, 2026
Posted by: Horrible
Got this as a gift and it is horrible. Thread breaks every time I use it. Had it to 2 repair shops and no one can fix it.
Response from singer.comBy Customer Support, April 29, 2026
We are sad to hear that you didn’t have the best experience with your recent purchase of the Singer Heavy Duty 4423. Your satisfaction is what we strive for, and we would love the chance to hear how we can improve. Please reach out at your convenience at https://www.singer.com/Contact-Us to help us understand how we can better serve you in the future.
Written by a customer while visiting singer.com
Customer Rating
1
Poorly made
on February 9, 2026
Posted by: Eman Resu
from Canada
Straight out of the box, the shaft where needle is inserted was misaligned, even with the dial set to the right the needle was not perpendicular. Lifting the presser foot, the lifter tab hit the housing when raised to get extra height. I took off the cover and the lifter mechanism also hits a screw holding in the upper thread guide.
I tried a dozen different needles, bought brand new high quality thread, changed bobbins, different fabrics, settings, and still couldn't get a consistent nice stitch. I couldn't sew at night it would wake up my toddler way down the hall door closed it was so clunky and loud.
I tried a dozen different needles, bought brand new high quality thread, changed bobbins, different fabrics, settings, and still couldn't get a consistent nice stitch. I couldn't sew at night it would wake up my toddler way down the hall door closed it was so clunky and loud.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
1
Not a reliable machine
on January 22, 2026
Posted by: KSB
from Eden NY
Cheaply made, cannot get tension correct, bottom thread bunches no matter what I do. Can't afford a service call that costs more than machine. My last electronic Singer did everything and lasted 30+ years
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com