Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
178
4 Stars
49
3 Stars
20
2 Stars
17
1 Star
48
72%of customers recommend this product.
(
48 out of
67)
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Posted by: Happy Customer 9876
from South Texas
Verified Purchase:Yes
This sewing machine can handle several layers of fleece without missing a beat. My eyesight isn’t what it used to be but the automatic needle threader works every time and saves me several minutes of frustration trying to thread the needle manually.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, November 8, 2022
Thank you sew much for your review! We are very excited to have you as part of the SINGER family. We are grateful for your kind words and for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Posted by: ThereseF
from Atlanta
Verified Purchase:Yes
I am very disappointed with my purchase. I used the buttonhole attachment only once and now the machine does not work. I need to know what to do now?
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, October 16, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with your purchase. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Posted by: BooBooGranny
from New YOrk
Verified Purchase:Yes
LOVE this machine! No computers, no learning curve from the Singer I had previously that lasted me 30 years. Works like a charm - sews evenly. Has plenty of stitches for various uses. I sew clothing and household dec and am starting to learn to quilt. I inherited a Bernina sewing/embroidery machine that I stored for 2 years; then my old Singer died so I decided to try it out; it was so difficult to learn to use and expensive to maintain that I decided to find a manual Singer, and am SO glad I did! Can't recommend this machine highly enough!
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, August 12, 2022
Thank you so much for the 5 stars and for taking the time to write your review of the Singer Heavy Duty model 4423 sewing machine. Our goal is for you to have the best sewing experience possible. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Customer Rating
1
Troublesome machine
on April 19, 2022
Posted by: Thao
from Fountain Valley, CA
I had it for about 3 years now and had to take it for repair twice already for the same problem, threads are looping on the under side of the fabric and there is a lot of thread remnants in the machine itself
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, April 20, 2022
We regret to learn that you are having issues with your Singer Heavy Duty model 4423 sewing machine. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Customer Rating
5
More than 12 years of use so far
on January 20, 2022
Posted by: Old Nana
from Raleigh, NC
I bought this machine when I started making period dress for re-enactors because the fabric is often very heavy. And I was sewing for grandsons. Boy's clothes are often thicker fabrics. It's been an ideal machine, sews denim and upholstery fabrics. Quick and easy to thread. I've owned 9 sewing machines in my life, have several now, but this is the one I use the most.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, January 21, 2022
Thank you so much for the 5 stars and for taking the time to write your review of the Singer Heavy Duty model 4423 sewing machine. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Customer Rating
1
Not Happy!
on November 27, 2021
Posted by: Jo9T
from Australia
So disappointed in this machine.
I bought this model full of hope but it failed after 3 months and again after 9 months. It was repaired under warranty both times but when it failed for the 3rd time it was replaced by the retailer.
2nd machine lasted a little longer and was repaired under warranty before failing again just after the warranty.
I would not recommend this machine to anybody.
So sad for the Singer name.
I bought this model full of hope but it failed after 3 months and again after 9 months. It was repaired under warranty both times but when it failed for the 3rd time it was replaced by the retailer.
2nd machine lasted a little longer and was repaired under warranty before failing again just after the warranty.
I would not recommend this machine to anybody.
So sad for the Singer name.
No, I would not recommend this to a friend.
Response from singer.comBy Connie, Customer Care, November 29, 2021
We are so sorry to learn that you have experienced issues with you Singer Heavy Duty model 4423 sewing machine. Thank you for taking the time to write your review and we will share this feedback with our design team. We recommend that you continue to work with your retailer that you purchased this machine from to resolve your machine's issues.
Written by a customer while visiting singer.com
Posted by: aahixl
from Oklahoma
Verified Purchase:Yes
My friend who is a licensed sewing machine specialist said that this was her new favorite machine, so I bought one, and I am not disappointed!
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, November 28, 2021
Thank you for the 5-stars! Your satisfaction is what we strive for. We really appreciate your business. Hope to see you again soon!
Written by a customer while visiting singer.com
Posted by: Hownic
from California
Verified Purchase:Yes
This is the second one we have bought from you as we think think it is ideal for our young granddaughters aged 7 and 9 who both love it.An ideal,robust starter machine for a young person.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, November 2, 2021
Thank you so much for the 5 stars and for taking the time to write your review of the Singer Heavy Duty model 4423 sewing machine. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com