Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
3
Nice beginner sewing machine for light fabrics
on August 22, 2023
Posted by: howlermonkey
Easy to use, but I don't know why it's considered heavy duty. I made some box cushion covers and had constant jams and the timing kept getting off. It was easy enough to open up and adjust, but it literally happened every 20 minutes. Eventually I noticed the worm gear was stripped. I can't seem to find that replacement part anywhere, so I have to buy a new machine.
I think this is probably fine for very light materials, but I wouldn't recommend it for any heavier fabrics. I guess for the price, you shouldn't expect more, but I don't think they should advertise it as heavy duty.
No, I would not recommend this to a friend.
Response from singer.comBy Stacy, October 10, 2023
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Please email us at https://www.singer.com/email-us and a Customer Care agent will be glad to help.
The first machine I bought was a dud - difficult & noisy sewing and constant knotting thread and bunching fabric. After some troubleshooting with Singer, I was advised to send the machine back and a new one was sent to me. WOW, what a difference! The new machine sews beautifully and easily and is quiet, too! I absolutely love it. I cannot recommend the 4423 enough. I do fairly basic sewing - upholstery, curtains, backpacks etc - and this machine fits all my needs.
Edited review. My daughter has changed her mind and admits that the learning curve affected her first review of this machine. It works wonderfully! The tension is still an issue, but hopefully that too will make sense soon. I tried it and out of all the singers we’ve had, this runs smoothest. The lightness of the foot pedal, and the needle threader is something to get used to, but all in all, this machine performs beautifully. The extension table is a game changer. Wish we’ve had one for years.
I've had this machine for more than three years now and I love it. I've had way fancier and certainly much pricier machines that I didn't like half as much. It is a simple, fuss-free machine with a good array of stitch-types and adjustments, an automatic buttonhole function, and a strong, reliable motor. With a bigger needle, it will punch through pretty much anything you can fit under the foot. It's absolutely perfect for beginners, but I've been sewing for thirty years and it's everything I need for my projects, which include fine apparel, crafts, and home decor. Price-wise, this machine simply cannot be beat for value and reliability. I actually bought a second one in case Singer stops making this model!
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, January 22, 2023
Thank you so much for the 5 stars and for taking the time to write your review of the Singer Heavy Duty model 4423 sewing machine. We greatly appreciate you for sharing your experience with other shoppers.
Before 2020 I never touched a sewing machine. I was lucky enough to pick this one up before they all sold out. I love love love this machine. I have screwed up many times and it has been easy to figure out my errors. My confidence grew the more I used it and now could not imagine living without this machine. I just fixed a fabric cushion my darling dog chewed up - the heavy duty came in handy for the thicker fabric.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, January 11, 2023
Thanks for the awesome review! We’re happy to hear we hit the mark for you. Your satisfaction is what we strive for. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.
This sewing machine can handle several layers of fleece without missing a beat. My eyesight isn’t what it used to be but the automatic needle threader works every time and saves me several minutes of frustration trying to thread the needle manually.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, November 8, 2022
Thank you sew much for your review! We are very excited to have you as part of the SINGER family. We are grateful for your kind words and for sharing your experience with other shoppers.
I am very disappointed with my purchase. I used the buttonhole attachment only once and now the machine does not work. I need to know what to do now?
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, October 16, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with your purchase. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.