Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
4
4423 singer great machine
on December 11, 2013
Posted by: Abraham
from unknown
I have loved this machine. The 4423 is a real good machine for the money. After all the poor reviews this machine has got I believe it was just that the tension was not set right or the bobbin not threaded right. I use it daily and I have had no problems. Just one item is the light is not bright enough so I need a lamp.
I have never done much sewing, just my mothers machine when I was a kid, 60 years ago. I bought this machine to repair boat canvas, make outdoor furniture covers, and anything else that comes up. I am pleased with the power of the machine and it's ability to do several layers of canvas. The few jamming problems are probably my own fault and inexperience. I am curious in these days of high technology with stepping motors etc. why it doesn't have a true speed control. The need to press the pedal harder to provide the starting torque followed by a burst of speed is reminiscent of 60 year old technology. Maybe experienced sewers would not go of it? That comment aside I am happy with the machine. Singer is a trusted brand name. I respect others but when you have no experience with others and all other things are equal go with the company that has a reputation to protect.
I chose the Heavy Duty 4423 because I hem Denim pants, frequently. This machine can handle 6 layers of Denim, no problem. I did find the Instruction Manual-lacking (missing) some important information; like the size of bobbins to use with the machine. Hope they add this to the manual.
During the machine's first hour of use (sewing light-weight fabric), the thread tangled and jammed so often, it became unusable. I decided against sending the machine to a Singer Service Center because the cost to ship was high and the estimated time the machine would be outside of my possession was a couple weeks. Instead I took the machine to a repair shop across the street. This veteran sewing machine shopkeep identified the timing was horribly off. Oddly, he wasn't all that surprised I had encountered such a problem so early in my use of the machine. That should have been a clear warning sign. The next few garments I sewed without incident. But as I approached (what I estimate to be) the 10th hour or so of total use, I began to notice the feed dogs were not advancing the fabric. I, once again, traipsed across the street to allow my local repairman to assess the broken machine. He ascertained quickly one of the gears that controls the feed dogs had worn out. Needless to say, I did not invest any more money on this lemon. I submitted a request via email to Singer customer service for a replacement machine. I have not received a response; 4 weeks have already passed.
i had the machine for less than a year and it worked through at least 8 projects... then the reverse button got stuck and it took 4 phone calls to fix and then while in the middle of a project it would not sew forward or backward. it continously got stuck i changed the thread, bobbin and needles and no luck... and i take to my repair man and he showed me 5 other machines with the same problems and it continues to occur... heavy duty seems to be a lie.. im very disappointed...
The only issue with this machine so far is with the bobbin It seams to be very tricky. Sometimes it works just fine and the next time it turns out to be a mess.