Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9 out of 5
3.9
(312 Reviews)
Open Ratings Snapshot
Rating breakdown 312 reviews
5 Stars
178
4 Stars
49
3 Stars
20
2 Stars
17
1 Star
48
72%of customers recommend this product. 
(
48 out of 67
)
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Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
1 out of 5
1
1 day and I am ready to return it and get my money back!
on January 6, 2019
Posted by: Dc
from Orlando,Florida
I was so excited to get this machine. I have had it for one day and it started to work just fine right out of the box and used some scrap fabrics for a test run.. I was very excited and good to go. Graves one of my projects that I have been working on and decided to use this to finish it, WELL THAT WAS A VERY BAD IDEA! Started out great for about 5 minutes and then the bobbin started to mess up and started to make a nasty mess under my seams... I have tried everything that I know how to fix it.. it would work great for about 3 minutes and then go right back to turning into a huge mess again! After a hour of changing needles and rethreading and changing threats and tensions nothing I give up and it's only been one day but i have already put it back in the box and getting ready to bring it back to get my money back on this junk. I will just stick with my brother brand machine. Such a shame bc I was so excited to have this machine.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
This machine is Great!
on December 22, 2018
Posted by: The Quilting Lady
from Apache, Oklahoma
I love this machine. I have been sewing for over 40 years, and I can tell you that this is a wonderful machine. I am blown away by the price, for all that it does. This machine also gets 5 stars for ease of use. So simple to operate. I have a hard time with computerized machines, that why I bought this one. I don't have any problem understanding how to use it. At the present time I have it sitting on a wooden TV tray and it is working like a champ. It isn't moving around at all.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Absolutely in love!
on November 28, 2018
Posted by: Ginny
from California
I sew for a living and have to sew through layers of neoprene and heavy nylon that are sometimes 6.5mm thick. I often do French seems on this thick fabric (two layers of 2mm or 3mm neoprene + .5mm of nylon webbing) and then reinforce those seems with a zigzag over the top. I use this thing for 8 hours a day and have had no problems at all in the 6 months I've been using it. No jams, no sticking, no thread breaks, no stopping in the middle of what I am doing to take apart a machine and put it back together. My previous Brother as well as a vintage Singer could never quite power through making a simple cotton skirt without stopping to untangle thread somewhere in the machine. I could not be more pleased with my purchase! Some folks are mentioning that they are having trouble with their bobbin thread. I found that when I accidentally used a needle that was one size too small for my heavy thread, my bobbin thread would not pick up. A bent needle will do the same thing, so I advise switching the NEEDLE out and trying again. I have used this machine with large cones of thread and not even bothered to use a spool holder, but the machine dutifully picks up the thread from the cone without any complaints and still makes beautiful stitches. I've even used the wrong sort of bobbin in it, which I advise AGAINST doing, and it works just fine. It really can handle a lot of abuse. It is also small enough to be very portable, which is great for someone like me who moves around and travels a lot. Not what I would call "light weight", but light enough to be portable. It does not "travel" across the table while I am sewing, even on a cheap folding table. Not extremely quiet, but not too loud. Fairly easy to open up for oiling and cleaning. I love that parts of the casing are metal, so I can put my magnets on it - both as decoration and to hold sketches and notes about what I am working on. Easy to access accessories compartment is a major bonus for travel. Love love love love love
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
A wonderful machine (particularly at this price point)
on September 13, 2018
Posted by: Happy quilter
from Chicago, IL
I purchased this machine about 2 years ago. It has been wonderful! I find it easy to use and durable. I have used the machine for other things, but mostly I have done quilting. I am in the process of completing my 3rd quilt. The machine has a nice straight stitch - handles piecing well. When quilting, the machine seems to handle 3 layers (fabric/batting/fabric) with no problem or issue. I purchased a Singer walking foot. That foot works great for straight line quilting. I have tried some free motion quilting using a Singer darning foot. I am not an expert yet, but I'm making progress. I particularly like the following features: 1) Versatility of the machine. Lots of stitches including more than I need of decorative stitches. Easy controls for varying stitch width and length. Easy to vary upper tension. Easy to find different feet if/when I want them. Easy to change feet. Easy (but not too easy) to go in reverse. 2) Solid feel. The machine is heavy enough to stay in place when I sew. I like that it has at least some metal in the frame. 3) Needle threader. 4) Easily visible bobbin. I can see when I am about to run out of bobbin thread. 5) Built-in thread cutter. Not "automatic" but automatic is not important to me. It would be even better if the machine had the following features: 1) Longer arm length 2) Better lighting 3) Automatic needle down option 4) Speed control feature (for free motion quilting) I have seen some negative reviews on this machine. Some of the negative comments lead me to believe that the reviewers have little experience with sewing machines. For example: 1) it is CRUCIAL to properly thread a machine and bobbin. Machines act up (badly) when not properly threaded. 2) It is NOT WISE to try to sew over pins. REMOVE pins well before your needle gets to them. 3) When trying something new, first READ THE DIRECTIONS. Start stitching SLOWLY. If the machine jams, DON'T force it. Speed up only AFTER you know the machine is doing what you want.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
I love this machine!
on May 1, 2018
Posted by: Mstine9
from NY
You have to have the stitch width set to 0 for the needle placement, center, left or right. I wish the directions were clearer. I love this machine, nice even stitches. Easy to use.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
I would buy this product again.
on April 30, 2018
Posted by: Nancy
from Falls City, NE
I make quilt tops out of remnants for our church women's group who finish them and send them to Orphan Grain Train and Lutheran Church Missions worldwide. I also do mending on the machine. It is a delight to use.
Written by a customer while visiting singer.com
Customer Rating
2 out of 5
2
Problems when new
on April 11, 2018
Posted by: Sandy
from Iowa
Purchased new. The needle position dial will not move the needle position. It stays to the left. It will not center. Can not be used for zippers in this setting. I could not find anywhere else to ask about this. Anyone else have this problem? If I get this figured out I would give it 5 stars.
Written by a customer while visiting singer.com
Customer Rating
1 out of 5
1
DISAPPOINTING!!!!!
on October 23, 2017
Posted by: Prefers
from unknown
I read the reviews, most of the customer seemed happy with this sewing machine. Maybe I was unluck or they are amateurs. I bought this machine in August/2016. The reason I choose to buy this sewing machine was because me and my family has been working with singer sewing machines for all our lives. Since I left my country I used another brands of sewing machines but I was never satisfied. Then I decide to spent money with this heavy duty work horse sewing machine, trying to keep the tradition in my family with singers. I was confiant and secure that then I invesing t in a good merchandise. In the begin I found the tension a bit difficult to adjust . Bobbin thread was too lose. I tight the bobbin case and it felt a little better. Then when I needed to make a buttonhole it didn`t work at all. After I spent a very long time with tecnical support people finnally they agreed to take the machine for repair. 5 months later another problem. The machine completelly lost the tension: 1-TOP TENSION - always puling the bobbin thread up, didn`t matter if the lever was in zero or number nine. 2- BOBBIN TENSION - no tension at all in the bobbin, it was very very loose! Again they took the machine for repair. My luck it was still in the warranty. Ok, the tension was fix but still not that good but I could going on sew . The bobbin case is plastic and it seem very cheap plastic, it is not a heavy duty bobbin case. One thing that made me happy with this machine is the fact when I am sewing fast it doesn`t keep walking away from me.. But the reason I decided to write this review is because now after 14 months sincee I`ve bought this machine the BOBBIN tension has gone again. It doesn`t work at all. It cought me in the middle of a very important work. I am so fed up that I give up to use this machine I put it aside to be sold. I had to go to my daughter for whom I`ve given my old sewing machine to borrow it to be able to finish my work. The only problem is that it keeps walking away when I sew fast, But otherwise it is 13 years old and I just sent once for a service and replacemnet of the ilght bulb and threader needle. It is a Silver sewing machine and now I started to love it. I read some of the reviews with the same problems ftor the 4423 heavy duty singer!!!!! IT IS REALLY?????
Written by a customer while visiting singer.com
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