This was a gift for my niece so she would have the same machine as I do. This way I could help her as she starts her journey. I am very happy with my machine and hope she will be too. The only complaint is the buttonhole process which seems to be very complicated
The feed dog and bobbin winder broke after just a few days of extremely limited use
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, June 24, 2025
We are so sorry to hear that your Singer HD 4423 did not meet your expectations. We would love to assist you further. Please reach out to us at Customer Support 1-800-474-6437.
Do NOY buy. Do nit expven accept as a gift. 60 years and three sewing machines. This is a piece of garbage. The bobbin mechanism never works. I disn and read the users manual every single time I dare to use this machine. Took me two ounces of chocolate to calm down today. I’d give it to Goidwill but I can’t subject anyone to this piece of junk. Spend the extra money and get a better machine.
Response from singer.comBy Customer Support, June 13, 2025
We are truly sorry that you are not satisfied with your purchase.
I am so upset with this machine I bought it before Christmas then had no time I am finally trying it and it is a total piece of garbage DID NOT COME with a manual so cheap Now it's to late to return it Buyer beware
Response from singer.comBy Customer Support, January 21, 2025
We are sorry to hear that your new 4423 sewing machine is not working as expected. Please reach out to our Customer Support Team at 800-474-6437 for personalized assistance.
Love this machine for straight stitching. However, no instructions come with it - you can find a guide on line that will tell you how to thread it - otherwise you just keep trying different settings until you figure out what to do. Luckily I have sewn for a very long time, so it wasn’t terrible to figure out. Just wanted an easy to carry machine otherwise I wouldn’t have purchased it. (Purchased during Covid)
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, October 25, 2024
Thank you for your review on the 4423, we truly appreciate feedback from all our owners! We do have owner class videos for free on our Singer YouTube page and the full manual is on the web site to download, save or print as your wish if there is a function you need a bit more information on. If you have any questions, please do not hesitate to reach out to our Customer Support team for more assistance at 800-474-6437.
I bought the machine a few weeks ago and have used it a little bit. It seems sturdy enough, but what a lot of plastic! I sure wish it had come with a hard-copy paper manual. That would have been a fifth star.
I really love this machine, bought it about a month ago and have replaced my very expensive light weight Brother machine with it. Stiches are beautiful, very easy to use. It is everything I need in a machine!