Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9 out of 5
3.9
(310 Reviews)
Open Ratings Snapshot
Rating breakdown 310 reviews
5 Stars
177
4 Stars
49
3 Stars
20
2 Stars
17
1 Star
47
71%of customers recommend this product. 
(
47 out of 66
)
Best Buy Privacy Policy
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
5 out of 5
5
Gift
on September 2, 2025
Posted by: JLC14
Verified Purchase:Yes
This was a gift for my niece so she would have the same machine as I do. This way I could help her as she starts her journey. I am very happy with my machine and hope she will be too. The only complaint is the buttonhole process which seems to be very complicated
Written by a customer while visiting singer.com
Customer Rating
1 out of 5
1
Poor product and service
on June 16, 2025
Posted by: JP
Verified Purchase:Yes
The feed dog and bobbin winder broke after just a few days of extremely limited use
No, I would not recommend this to a friend.
Response from singer.comBy Customer SupportJune 24, 2025
We are so sorry to hear that your Singer HD 4423 did not meet your expectations. We would love to assist you further. Please reach out to us at Customer Support 1-800-474-6437.
Written by a customer while visiting singer.com
Customer Rating
1 out of 5
1
Do not buy
on June 12, 2025
Posted by: Brilligs
Do NOY buy. Do nit expven accept as a gift. 60 years and three sewing machines. This is a piece of garbage. The bobbin mechanism never works. I disn and read the users manual every single time I dare to use this machine. Took me two ounces of chocolate to calm down today. I’d give it to Goidwill but I can’t subject anyone to this piece of junk. Spend the extra money and get a better machine.
Response from singer.comBy Customer SupportJune 13, 2025
We are truly sorry that you are not satisfied with your purchase.
Written by a customer while visiting singer.com
Customer Rating
1 out of 5
1
Does not work
on January 18, 2025
Posted by: Bb
I am so upset with this machine I bought it before Christmas then had no time I am finally trying it and it is a total piece of garbage DID NOT COME with a manual so cheap Now it's to late to return it Buyer beware
Response from singer.comBy Customer SupportJanuary 21, 2025
We are sorry to hear that your new 4423 sewing machine is not working as expected. Please reach out to our Customer Support Team at 800-474-6437 for personalized assistance.
Written by a customer while visiting singer.com
Customer Rating
2 out of 5
2
Ok machine if you have sewn before.
on October 24, 2024
Posted by: Nyok27
Love this machine for straight stitching. However, no instructions come with it - you can find a guide on line that will tell you how to thread it - otherwise you just keep trying different settings until you figure out what to do. Luckily I have sewn for a very long time, so it wasn’t terrible to figure out. Just wanted an easy to carry machine otherwise I wouldn’t have purchased it. (Purchased during Covid)
No, I would not recommend this to a friend.
Response from singer.comBy Customer SupportOctober 25, 2024
Thank you for your review on the 4423, we truly appreciate feedback from all our owners!
We do have owner class videos for free on our Singer YouTube page and the full manual is on the web site to download, save or print as your wish if there is a function you need a bit more information on.
If you have any questions, please do not hesitate to reach out to our Customer Support team for more assistance at 800-474-6437.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Sews beautifully!
on September 26, 2024
Posted by: Jeanne#
from Michigan
Verified Purchase:Yes
I love this sewing machine!
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
4 out of 5
4
Where's the manual?
on August 29, 2024
Posted by: Elka
from Portland, OR
Verified Purchase:Yes
I bought the machine a few weeks ago and have used it a little bit. It seems sturdy enough, but what a lot of plastic! I sure wish it had come with a hard-copy paper manual. That would have been a fifth star.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Great Machine!
on August 24, 2024
Posted by: Rob54
from Tennessee
Verified Purchase:Yes
I really love this machine, bought it about a month ago and have replaced my very expensive light weight Brother machine with it. Stiches are beautiful, very easy to use. It is everything I need in a machine!
I would recommend this to a friend!
Written by a customer while visiting singer.com
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