We read a bunch of reviews, articles, and personal testimony. Hard as heck to even find an available machine during this pandemic. We wanted a Singer, and one finally came available and was not price hiked like everywhere else. Anyway, we got it, set it up, downloaded all of the directions, did a few test runs.....then all of our troubles started. Basically, the thread (we tried 8 different threads, and a few materials, and it would constantly bind and stop threading correctly. We could not reach anyone for days for support. When we finally got a call back, we asked to return and full refund. Still awaiting the refund.
When I first tried to use new machine, it would not pick up the bobbin thread at all. I could tell that the timing was off on this machine. I called the customer service many times with no answer. I tried their chat help line which only tried to charge me for an answer. Absolutely ridiculous!! I finally u tubed how to fix the timing and fixed it myself. The point is that you should never have to worry about having to fix a brand new machine. I am fairly pleases with how this machine works now No Thanks To Singer!
works just great!!!! Just like my other Singer products
on April 25, 2020
Posted by: Retired
from Albuquerque, NM
Verified Purchase:Yes
Works great to make masks for shopping, Knee pads for crawling grandkids to sewing Levis Does not have all the fancy stitches that you will never use but enough different stitches to make your clothes look good. The price is great a good value.
When I started sewing face masks for essential workers, my old sewing Manning started giving me trouble with the thread getting caught so that I had to hold one finger on the thread while sewing. So, I went on line and ordered this new machine. It arrived in a good amount of time. It has been working well for my continuing sewing project. Since I am getting older, threading needles has become more of a challenge. So I really like the way it threads your needle for you.
I just wanted a basic machine. I do a little quilting, made over 100 face masks, baby quilts, towel bibs etc. When I try to go fast, the threading on top comes undone on the machine. If I just take it easy, it is fine. I like the see through bobbin and the needle threader. I always buy the cheaper, heavy duty Singers and they last me forever so that was one of the reasons I bought this one. If it would stay threaded, I would have no complaints at all.
I typically use a sewing machine for basic purposes like hemming pants legs, and small projects that do not require great expertise. This heavy duty, yet simple to use machine fills my needs. I like the needle threading feature because eyesight and unsteady hands would likely prevent me from using this machine without it. Overall I am well pleased with my 4423 heavy duty Singer sewing machine.