Customer reviews from brother-usa.com
Brother - XR9550 Computerized Sewing and Quilting Machine with LCD Wide Table 8 Sewing Feet
Average customer rating
4.4
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
74
4 Stars
17
3 Stars
10
2 Stars
4
1 Star
5
100%of customers recommend this product.
(
35 out of
35)
Customer Reviews for Brother - XR9550 Computerized Sewing and Quilting Machine with LCD Wide Table 8 Sewing Feet
Customer Rating
5
Wonderful Product
on March 4, 2021
Posted by: Katling
from Holley , NY
[This review was collected as part of a promotion.] "I received this product for free from Brother in exchange for my honest opinion/review of the product"
After many years of using a very old sewing machine, I was beyond delighted to use this for the first time.. I was a little intimidated at first. Once I got the hang of machine, I was able to complete a quilt in 2 days Rather the a week . Great product, Able to do countless different stitches and projects. I HIGHLY RECOMMEND THIS MACHINE.
After many years of using a very old sewing machine, I was beyond delighted to use this for the first time.. I was a little intimidated at first. Once I got the hang of machine, I was able to complete a quilt in 2 days Rather the a week . Great product, Able to do countless different stitches and projects. I HIGHLY RECOMMEND THIS MACHINE.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Needle threader
on September 6, 2023
Posted by: Terry
Love the machine but can’t figure out how to use the needle threader. Better instruction would be great
Written by a customer while visiting brother-usa.com
Customer Rating
1
Broken after 13 months
on July 7, 2024
Posted by: Maureen
from South Range, WI
The machine was under warranty for 1 year. After owning it for 13 months, it stopped working. I probably used it less than a dozen times before it broke. I’ve been told by several sewing machine repair people that it cannot be fixed, so I am out the entire cost of the machine.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great machine at an even better price!
on October 17, 2024
Posted by: Hamzah Ibrahim
from Chicago, Illinois
This machine is exactly what I hoped it would be. Works perfectly for a beginner/intermediate seamstress.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Just adjusting
on November 15, 2024
Posted by: no name
from Missouri
I am just trying to get adjusted to it as it is different than the one which broke which was a Bernini.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Piece of crap!!!
on December 12, 2024
Posted by: Avid sewer
For the price it's the biggest pain in my butt I've ever used
Response from brother-usa.comBy Brother Customer Service, December 16, 2024
Thanks for taking the time to review your experience with the Brother XR9550. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/XR9550
https://www.brother-usa.com/support/XR9550
Written by a customer while visiting brother-usa.com
Customer Rating
5
Machine of my dreams!!!
on May 26, 2025
Posted by: N Anderson
from Jeffersonville IN
I love this machine. It does a beautiful job and easy to use. I’ve got a Singer that I had nothing but trouble with. This Brother is a breeze. Love it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Xr9550
on May 29, 2025
Posted by: Brian
from Illinois
Love it easy to use, auto thread could work just a little better for a man with arthritis
Written by a customer while visiting brother-usa.com