Customer reviews from brother-usa.com
Brother - XR9550 Computerized Sewing and Quilting Machine with LCD Wide Table 8 Sewing Feet
Average customer rating
4.4
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
74
4 Stars
17
3 Stars
10
2 Stars
4
1 Star
5
100%of customers recommend this product.
(
35 out of
35)
Customer Reviews for Brother - XR9550 Computerized Sewing and Quilting Machine with LCD Wide Table 8 Sewing Feet
Customer Rating
2
Love turned cold
on January 26, 2023
Posted by: Jessica W
from Concord, NH
Made a few items and then the needle bent while sewing a simple cotton dog bandana. Not impressed.
Response from brother-usa.comBy Brother, Customer Service, January 27, 2023
We are sorry to hear that your needle bent while sewing and apologize for any inconvenience. Please see the link below to help:
https://help.brother-usa.com/app/answers/detail/a_id/72851
If we can help answer any questions or if you are still experiencing the same or similar issues, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/72851
If we can help answer any questions or if you are still experiencing the same or similar issues, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best investment ever
on January 30, 2023
Posted by: Amanda
from Michigan
I absolutely love my sewing machine. Very simple and easy to use.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine
on February 24, 2023
Posted by: sewing in Iowa
from Iowa
Nice machine, without spending a fortune. I replaced a Brother machine I had had for several years. This machine has several built in features that make it very nice to run. The video that came with it was also helpful, I have sewn for several years and it never hurts to learn something new. Love the expandable table that makes it much easier for large projects. Wish there was more than one size letter for the lettering that this machine does, but other than that I am totally enjoying every aspect of this machine.
Written by a customer while visiting brother-usa.com
Customer Rating
3
First machine
on February 28, 2023
Posted by: Marie
from Northwestern PA
I'm new at sewing and quilting. It has taken me some time to master the new way to thread the needle. I continue to try different stitches and pressure feet to find which ones are best.
Response from brother-usa.comBy Brother, Customer Service, March 3, 2023
We hope you are loving your new Brother XR9550! If we can help answer any questions, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great machine for the money
on February 28, 2023
Posted by: JDI Co
from Colorado
Love the machine's ease of stitch selection and it's lightweight so easy to move around. The only reason I didn't give it 5 stars is that the arm, without the table, is just too big for stitching cuffs. I had to keep my old machine for that. And, the instructions on the self-threader are not clear. I had to search for an online video from a private user in order to figure it out. Still, great machine for the money.
Written by a customer while visiting brother-usa.com
Customer Rating
5
This machine is a dream to work with
on March 16, 2023
Posted by: laxmom27
from Houston
This machine is a dream to work with. I've always had hand me down sewing machines...good quality but sometimes quirky. This machine is so full of features yet very intuitive to use. The design and construction are well thought out and executed. I highly recommend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great product
on April 11, 2023
Posted by: Birdlegs
This is an excellent machine for an occasional sewer. It runs smoothly and has greater power. I am pleased with my purchase.
Written by a customer while visiting brother-usa.com
Customer Rating
4
New machine for me
on April 16, 2023
Posted by: GrannyV
from US
I wish the bottom feeders were stronger. Otherwise I like this machine for everyday sewing.
Written by a customer while visiting brother-usa.com