I'm not sure where to even start...this machine was such a quality upgrade for me. I previously was using a Brother ls-2020 and a Singer Solid State. They both work great and have taught me a lot. I make puff quilts, purses, vinyl wallets and rope bowls. Sew I caft a lot and this new Singer Heavy Duty is exactly what I needed! It's fast, has a big work surface, Great bobbin threading and loading and an amazing array of stitches including the one step button hole maker! I LOVE IT!
I'm a beginner sewer, but I wanted a machine that was heavy duty as I plan to sew my own clothes on it and wanted something that can handle denim. So far so good! I've had it for about a month and it was very easy to get the hang of and of the fabrics I've used it can handle lots of layers! I also really appreciate the tools it came with, the seam ripper and feet it came with have already come into great use! Highly recommend for someone who's starting out, but wants a nice machine. There's also a ton of helpful videos online and YouTube that go into great depth on how to use the machine and take care of it. Fingers crossed this lasts a while!
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, January 11, 2023
Thank you for the 5 star review! Our goal is for you to have the best sewing experience possible and your satisfaction is what we strive for. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.
The manual included in one of the emails I was sent upon trying to open has an "error" code. That is frustrating. Also, when I go into "register my machi" there is not an option for choosing my Heavy Duty 4452. That box continues to shut me out. And there is also no notable user-friendly place I know to look for my "serial number." on the bottom of my machine or paper work. I am having to revisit order details, looking all over the place for reasons as to why I am not able to complete my registration. I will attempt to contact someone by phone, that is, if a real person answers the phone. These days, most companies hide phone numbers and make people file questions online. Which is no way to do business. But the covid excuse is still being used by businesses in an effort to curtail their otherwise busy work schedules, apparently. I will try to phone today.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, January 22, 2023
Thank you for contacting us regarding your Singer Heavy Duty model 4452 sewing machine issue and allowing us the opportunity to provide a positive experience. I see that you have emailed Customer Care and one of our representatives will be contacting you soon. If you need further assistance, please reply directly to that representative when you receive the response to your email.
Written by a customer while visiting singer.com
Customer Rating
5
I'm liking it very much. Intuitive, reliable.
on January 21, 2023
Posted by: Craig
from Western Mass
I don't sew all that often but since my 40 year old machine has been acting up for a long time, I had some projects stacked up. This machine is easy to use, very intuitive, and up to the task of heavy fabrics. I have been using it for a few months and have been happy with every job, hems, jeans, jackets, etc. It reminds me of my Mom's Singer I used as a kid–but better.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, January 22, 2023
Thank you so much for the 5 stars and for taking the time to write your review. We greatly appreciate you for sharing your experience with other shoppers.
loved it till it broke. made a loud noise then it no longer would pick up the bobbin thread. did this at less than one month old. they said send it back to singer and they will send me another one. looks like they will stand behind there warranty.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, February 5, 2023
Thank you for contacting us regarding your Singer Heavy Duty model 4452 sewing machine and allowing us the opportunity to provide a positive experience. I am showing one of our representatives is currently assisting you with your machine issues. If you need further assistance, please reply directly to the representative you have been working with.
Read the instructions and this machine will perform flawlessly. Simple to operate and setup is a breeze
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, February 14, 2023
Thank you so much for the 5 stars and for taking the time to write your review of the Singer Heavy Duty model 6360 sewing machine. We greatly appreciate you for sharing your experience with other shoppers.
[This review was collected as part of a promotion.] It is a perfect machine for my needs at a great price
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, February 13, 2023
Thank you so much for the 5 stars and for taking the time to write your review. We greatly appreciate you for sharing your experience with other shoppers.