I find this machine easy to use, though I know my technique could use some work ;) I'm brand new to sewing but it's straightforward, super durable, just heavy enough, covers all the bases as far as the features my research indicated I would want, and by the way - she fast!
Totally disappointed in this product from an iconic brand. The bobbin is defective and that has halted my production capacity. I have requested a speedy response to my request for return and refund.
Response from singer.comBy Suzanne, Customer Care, December 2, 2020
We're so sorry to see that you found this sewing machine only deserving of a 1-star rating. We would love to hear any suggestions you have on how we can improve it. Thank you!
Written by a customer while visiting singer.com
Customer Rating
1
Poor design
on December 25, 2020
Posted by: Dissatisfied
from Walker Missouri
The thread gets hung up on handle and is constantly breaking I spend more time rereading needle than getting any sewing done wish I had never bought it
No, I would not recommend this to a friend.
Response from singer.comBy Sherry, Customer Care, December 26, 2020
Thank you for sharing your feedback. We’re sorry the Singer Heavy Duty model 4452 sewing machine didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please contact us at: https://www.singer.com/Contact-Us as we would certainly like the opportunity to resolve any issues you are having. However, we will require a little more information in order to give accurate and detailed suggestions.
This date WORST sewing machine EVER! It sewed well for about an hour and then the "bird nesting" began. Started over multiple times. Then the bobbin holder popped out. This went on & on. Returned and bought a new one. Nope! The same thing happened again and again. Checked everything out, made sure I was using the right equipment and tension both times. Returning the second one since it did the same exact thing. It was not a one time defect,, it is the machine sku! Never will I buy another Singer. They are NOT built with the quality they once were. I bought a different machine from a different company and I have been happily sewing ever since!
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, July 25, 2025
We are so sorry to hear of your disappointment with this model. May you continue to enjoy sewing on a machine that makes you happy.
Horrible machine overall. Arrived damaged and has already broken 4 needles in less than 10 hours of use. Considering the price tag and the overall reputation of singer, I expect better. Have since filed for a refund.
This was my third Singer. Quality has gone down and customer service is non existent.
Response from singer.comBy Devon, Customer Care, August 3, 2020
Dear Jon,
Thank you for taking the time to leave this review. Please help us to improve by providing more information about your experience with the Heavy Duty 4452 sewing machine. Please email us at https://www.singer.com/Contact-Us and one of our Customer Care agents will be ready to assist.