Customer Reviews for Singer - 4452 Heavy Duty Sewing Machine - Gray
Customer Rating
1
Defective Bobbin
on October 21, 2025
Posted by: Mumtaza
from Texas
I finally decided to face a life-long fear and embrace a dream! I decided that I COULD learn to use a sewing machine and make my own patterns. I am an excellent seamstress by hand and understand garment construction, but it takes SO LONG to realize a pattern. I did so much research. I was meticulous . People that teach Pattern Making recommended a Singer Heavy Duty. This one was the best-rated. I bought all the accessories because I am experimenting with Fashion Design. I cleared a place in my apartment. SO EXCITED!!!! Try a practice Straight stitch , a big tangle of thread jams up the machine. I have to take the whole thing apart, and change the needle. I try again. The machine exploded and the bobbin cover, bobbin, and bobbin housing from inside the machine flew at my face! Thank God I was I was wearing glasses. Definitely defective. It made me sob honestly. I was so disappointed.
Horrible machine overall. Arrived damaged and has already broken 4 needles in less than 10 hours of use. Considering the price tag and the overall reputation of singer, I expect better. Have since filed for a refund.
This was my third Singer. Quality has gone down and customer service is non existent.
Response from singer.comBy Devon, Customer Care, August 3, 2020
Dear Jon,
Thank you for taking the time to leave this review. Please help us to improve by providing more information about your experience with the Heavy Duty 4452 sewing machine. Please email us at https://www.singer.com/Contact-Us and one of our Customer Care agents will be ready to assist.
Written by a customer while visiting singer.com
Customer Rating
1
Bobbin problems
on July 11, 2019
Posted by: Maureen
from Las Vegas
Verified Purchase:No
Every time I use this machine it works wonderfully. After a while pow the needle will not catch the bobbin thread. Tried everything. I'm So frustrated .
I purchased a 4452 Sewing machine and received it on April15th. Started making a mask noticed the machine is not sticking properly. After waiting 1 hour and 15 minutes on hold your tech support told me to send it back. No replacement. You would not even offer an exchange. In addition I still am awaiting a return label. Very disappointing.
Very complicated to use and terrible, unhelpful instructions, both in the box and online. Customer service is horrendous -- no reply to multiple emails, and phone number listed does not connect to a representative. Very very disappointing customer service and abysmal operating instructions.
Written by a customer while visiting singer.com
Customer Rating
5
Sewing Again
on January 27, 2015
Posted by: Helene
from unknown
Verified Purchase:No
I am back to sewing after at least 40 years away from the craft. This machine has made it very easy to do that. The numbered system make it very easy to thread the machine. I like the ease of filling the bobbins. I have sewn several craft projects and like how the machine handles different tensions for fabrics and several layers of fabric. I love the inclusion of so many different stitches. This lends itself to great creativity for my projects. I have use the zipper foot and it worked great in either position. This machine has made my venture back into sewing quite enjoyable.
I only bought the sewing machine to help out front line workers, one being myself, to make masks. I haven't sewed in about 25 years, But a saw a need. It has been the most rewarding purchase in a long time. I'm not the best sewer, so this was perfect for my needs. I even started making surgical caps. Thank you for getting it to me so fast.