Mine had issues from the start. I had it 3 weeks & returned.
on May 29, 2018
Posted by: Lynn
from Near Dallas, Texas, USA
Verified Purchase:Yes
From the very start, the Singer Heavy Duty simply would NOT employ & engage the button-holer for me, regardless of fabric attempted, or for my class Instructor, despite over a dozen attempts simulated the exact same as the Husqvarna machines. It had difficulty sewing through layers of fabric. The sewing shop allowed me a full purchase price trade-up to acquire a Husqvarna model. So very glad I did!!! No issues or problems like in this Singer HD model.
Written by a customer while visiting singer.com
Customer Rating
1
i tried to give this machine a chance, but......
on October 23, 2018
Posted by: Lalaine
from Brea, California
Verified Purchase:No
I learned to sew in 1966 at age 10 on my mom's professional Singer shop machine (with full motor). After I got married, I bought my own Singer Diana in 1977. LOVED that machine! I sewed so many things on it over the next 30 years and only took it to repair once. For the next 10 years I only sewed sporadically, but my Diana was always dependable. Around 2015 I started having problems with the electronics, got it fixed, it was good to go. But the next year same thing, different part of the electronics that caused the machine to smoke while using it. I was told some of the electronic parts had burned up, and they could no longer find replacement parts! I was devastated! The machine will only stitch straight, so I had to find another new machine that would zig zag and do other side to side stitches. After some research, and a desire to stay with Singer (I have my grandmother's ancient Singer treadle machine that was built in 1922), I chose this heavy duty 4452 in hopes of having another workhorse for the next 40 years (if I live that long!). I've given this machine 2 years and I still don't like it. The main reasons: 1) every time I start a seam and try to backstitch, it jamms up and sometimes tears the fabric as I attempt to remove it from the machine. So now I don't backstitch. 2) the machine comes unthreaded on its own, all the time! I don't know how it does this, or how its even possible, but the thread comes out of the top looper all of a sudden without warning. I start getting a dirty stitch or a jam, and immediately look at the looper, and there it is, unthreaded again! its soooo frustrating! I never had this problem with Diana. sewing used to be a fun hobby, now its a nightmare, I dread using this machine. the only thing stopping me from buying another new one (probably different brand this time) is that i'm a lot older now and rarely sew anymore, so its not worth the price of a new one. I would give anything to find replacement parts for Diana!
Response from singer.comBy singersewingpwr, singersewingpwr, May 29, 2019
Sorry you are having issues with your 4452. It's not normal for it to jam at the beginning when you reverse. Are you holding the thread tails with you begin the seam? If you are starting right on the edge and then reversing the needle may be pushing the fabric into the throat plate. Holding the thread tails for the beginning of a seam may help. (Also check needle size for the weight of the fabric.) Sounds like possibly a threading issue, if the thread is coming out of take up lever. It's possible that it wasn't in correctly at the beginning. Make sure to have the presser foot raised and the needle in the highest position when you begin threading. As the take-up lever is not exposed as older machines had them, it may be easy to not get it slipped in correctly. When you are threading this area and make the turn around the take-up lever, give the thread a tug to be sure it's completely in the take-up lever and then thread the rest to the machine. Before threading the needle pull on the thread with the presser foot raised. It should pull easily through the machine. Now lower the presser foot and continue to pull. You should feel some resistance. If the thread continues to come out of the take-up lever, then the machine needs to be serviced to have this re-positioned.
I find this machine easy to use, though I know my technique could use some work ;) I'm brand new to sewing but it's straightforward, super durable, just heavy enough, covers all the bases as far as the features my research indicated I would want, and by the way - she fast!
Totally disappointed in this product from an iconic brand. The bobbin is defective and that has halted my production capacity. I have requested a speedy response to my request for return and refund.
Response from singer.comBy Suzanne, Customer Care, December 2, 2020
We're so sorry to see that you found this sewing machine only deserving of a 1-star rating. We would love to hear any suggestions you have on how we can improve it. Thank you!
Written by a customer while visiting singer.com
Customer Rating
1
Poor design
on December 25, 2020
Posted by: Dissatisfied
from Walker Missouri
The thread gets hung up on handle and is constantly breaking I spend more time rereading needle than getting any sewing done wish I had never bought it
No, I would not recommend this to a friend.
Response from singer.comBy Sherry, Customer Care, December 26, 2020
Thank you for sharing your feedback. We’re sorry the Singer Heavy Duty model 4452 sewing machine didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please contact us at: https://www.singer.com/Contact-Us as we would certainly like the opportunity to resolve any issues you are having. However, we will require a little more information in order to give accurate and detailed suggestions.
Written by a customer while visiting singer.com
Customer Rating
1
Not worth it.
on May 25, 2025
Posted by: Wendyann
from Canada
Worst machine I have ever used. The lever arm keeps throwing the thread off which causes nesting. I have emailed singer multiple times about the issues with this machine but they think I don't know how to use it. My Singer simple was so much better than this machine.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 28, 2025
We are sorry to hear of the trouble you are having with your machine. It looks like you are using your metal bobbins. You will need the plastic Class 15 bobbin for this machine. That will be the reason for the birdnesting. JA
Horrible machine overall. Arrived damaged and has already broken 4 needles in less than 10 hours of use. Considering the price tag and the overall reputation of singer, I expect better. Have since filed for a refund.
This was my third Singer. Quality has gone down and customer service is non existent.
Response from singer.comBy Devon, Customer Care, August 3, 2020
Dear Jon,
Thank you for taking the time to leave this review. Please help us to improve by providing more information about your experience with the Heavy Duty 4452 sewing machine. Please email us at https://www.singer.com/Contact-Us and one of our Customer Care agents will be ready to assist.